“Consumers face a dilemma when arranging insurance, between the unrivalled convenience of price comparison sites and the reliability and accuracy of going directly to an insurer. Face-to-face broker services may be increasingly rare, but are still associated with professionalism and expertise –valuable qualities in a market where consumer trust is low.”
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Introduction
Executive Summary
Issues in the Market
Trend Application
Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
Market Environment
General Insurance Market Size
Market Segmentation
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
General Insurance Product Ownership
Channels Used to Arrange General Insurance Products
Attitudes Towards Channels of Distribution
Channel Preferences for Managing General Insurance Policies
Approaches to Renewing General Insurance Products
Insurance Provider Selection
Attitudes Towards Spending on General Insurance Products
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Underwriter Share
Companies and Products
Brand Communication and Promotion
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – General Insurance Product Ownership
Appendix – Channels Used to Arrange General Insurance Products
Appendix – Attitudes Towards Channels of Distribution
Appendix – Channel Preferences for Managing General Insurance Policies
Appendix – Approaches to Renewing General Insurance Products
Appendix – Insurance Provider Selection
Appendix – Attitudes Towards Spending on General Insurance Products
14th June 2013
“Telematics insurance is showing signs that it could become a mainstream option in the future, however, consumers have concerns surrounding data collection and usage. In a bid to tackle these issues, the ABI has launched consumer and insurer guidelines surrounding these products. Industry devised guidelines should help to boost consumer ... 
27th February 2013
In an industry which is driven by price and where trust remains low, offering a multi-product discount makes sense. ‘Together’ from Direct Line provides a platform to extend cross-sales and compete with the popularity of price comparison sites. Such a simple, understandable offer is well placed to help foster a ...
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To what extent are consumers trying to reduce the amount they spend on insurance cover?
