The recession has brought mixed fortunes for travel agents in the UK. On the one hand, as the demand for protection on holiday has grown (spurred by high-profile holiday company failures and spring 2010’s ash cloud airspace shutdown), bookings have actually increased somewhat as a share of the market. On the other, the recession-driven drop in overseas holiday volume has meant that the number of holidays abroad booked through ...
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Future Opportunities
Market in Brief
Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
Issues in the Market
Internal Market Environment
Broader Market Environment
Competitive Context
Strengths and Weaknesses in the Market
Market Size and Forecast
Segment Performance
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
Use of Travel Agents
Reasons for Travel Agent Use
Attitudes Towards Travel Agents
Targeting Opportunities
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Who’s Innovating?
Companies and Products
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Market Size and Forecast
Appendix – Use of Travel Agents
Appendix – Reasons for Travel Agent Use
Appendix – Attitudes Towards Travel Agents
Appendix – Targeting Opportunities
19th April 2011
"While overall travel agent use has declined over the years, demand for some degree of ‘hand-holding’ for further-flung, exotic destinations could always be relied upon. This too, however, appears to be dropping away, bad news in what is a still-declining overseas travel market." 
10th December 2010
Travel agent users are the most likely holidaymakers to want to go somewhere new each time they go away.
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Amongst travel agent users, more than one in four booked in order to make sure they were protected on holiday.
