What you need to know

With just over half (54%) of the population either getting takeout or dining out, it can be said that Canadians are regulars at foodservice vendors. With young consumers having a hankering for non-traditional meal occasions, foodservice vendors are well positioned to increase traffic beyond dinner and lunches. While practical considerations of being time-pressed will play a role, there is a strong emotional component associated with eating out – be it rewarding oneself or dining with family or friends. Canadians are driven to chain and independent restaurants for different reasons, meaning that traction will be had by honing in on the unique value propositions of each.

Definitions

For the purposes of this Report, Mintel has used the following definitions:

  • QSRs (quick-service restaurants) – Used interchangeably with “fast food”, QSRs specialize in inexpensive, convenient meals. There is no waiter service, no alcoholic beverages and a low price point. Examples include: McDonald’s, KFC and Pizza Pizza.

  • Fast casual restaurants – These establishments are characterized by a higher price point than QSRs, though not as high as full-service restaurants. Fast casuals do not offer waiter service and may or may not serve alcohol. Examples include: Chipotle, Panera Bread and Five Guys.

  • LSRs (limited-service restaurants) – These establishments provide foodservice in which customers usually select and order items and pay before dining. Food/drink may be consumed on the premises, offered as carryout or delivered to the customer’s location. These may also sell alcoholic beverages. LSRs include both QSRs and fast casual restaurants. The other category within LSRs includes snacks and non-alcoholic beverage bars, cafeterias, grills and grill buffets.

  • FSRs (full-service restaurants) – These establishments have waiter/waitress service in which customers order and are served while seated. These may also sell alcoholic beverages and offer carryout services. They include the restaurant segments: midscale, casual dining and fine dining.

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