What you need to know
Most consumers, particularly seniors, have visited a healthcare provider in the past year with the largest share of visits going to general practitioners. While healthcare costs are concerning, consumers are not very likely to discuss these costs with their healthcare provider. Some healthcare providers have an opportunity to refocus on wellness and proactive care and offer guidance to consumers. Harnessing technology – by giving consumers access to their health information – could build a better rapport between patient and provider.
Definition
This Report covers the following topics:
Where consumers receive healthcare and the recency of when care was received
The factors consumers rely on when choosing a new healthcare provider or place for healthcare treatment
General satisfaction with the US healthcare system and various facets of care
The top three concerns regarding the US healthcare system
Topics consumers discuss with their healthcare provider
The impact and role of technology in healthcare.
