Table of Contents
Executive Summary
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- The market
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- Figure 1: Comparison of the B2B and B2C e-commerce market, 2011-15 and forecast 2016-20
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- Figure 2: Segmentation of the B2B e-commerce market, by avenue 2015
- Figure 3: Segmentation of the e-commerce market, by industry 2015
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- Figure 4: Segmentation of the EDI e-commerce market, by industry 2015
- Figure 5: Segmentation of the website e-commerce market, by industry 2015
- Market factors
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- Figure 6: Proportion of businesses with Internet access, by size of company, 2014
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- Figure 7: Proportion of businesses with websites and e-commerce facilitated websites, by size of company, 2014
- Companies
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- Figure 8: Development of companies making e-commerce sales, 2010-14
- What we think
Key Insights
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- Does B2B trade lend itself to e-commerce?
- Are major differences in industry penetration continuing?
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- Figure 9: Proportion of companies making sales and purchases through e-commerce, by sector, 2014
- What are the likely impacts of the UK’s decision to leave the EU?
Introduction
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- Definitions
- Methodology
- Abbreviations
- Market positioning
- Customer data
- Coverage
- Market targeting
- Economic advantage
- Convenience
- Payment simplicity
- Product return
- Perceived environmental compatibility
- Checkout abandonment
- Price competition
- Lack of interactivity
UK Economy
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- Overview
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- Figure 10: UK GDP quarterly development, 2003-16
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- Figure 11: UK GDP in economic downturns and recoveries since 1979
- Inflation
- Interest rates
- House prices
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- Figure 12: UK House price changes, 2004-2016
- Consumer spending
- Manufacturing
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- Figure 13: UK manufacturing, 2013-16
- Business investment
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- Figure 14: UK GFCF 2003-15
- Imports
- Exports
Market Factors
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- Internet access and usage
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- Figure 15: Worldwide Internet usage, by region, 2010-16
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- Figure 16: Proportion of businesses with Internet access, by size of company, 2010-14
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- Figure 17: Proportion of businesses with broadband, by size of company, 2010-14
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- Figure 18: Proportion of businesses by maximum contracted Internet connection speed, by size of company, 2010-14
- Strong consumer e-commerce market encourages the B2B sector
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- Figure 19: Consumer use of the Internet, by activity, 2015
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- Figure 20: Number of different internet-enabled devices per household, 2015
- Business web sites are almost universal, except among micro companies
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- Figure 21: Proportion of businesses with a website, by size of business, 2010-14
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- Figure 22: Proportion of businesses with a website using on-line ordering or reservation/booking, by size of business, 2012-14
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- Figure 23: Proportion of businesses making e-commerce sales, 2010-14
- E-commerce purchasing highest among large companies
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- Figure 24: Proportion of businesses making e-commerce purchases, by size of business, 2010-14
Market Size and Trends
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- Key analysis
- Market size
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- Figure 25: The total UK e-commerce market, 2011-15
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- Figure 26: Comparison of the B2B and B2C e-commerce market, 2011-15
- Market trends
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- Figure 27: Analysis of the total UK e-commerce market, by type of sale, 2011-15
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- Figure 28: Analysis of the B2B UK e-commerce market, by type of sale, 2011-15
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- Figure 29: Segmentation of website sales by type of customer, and size of company, 2014
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- Figure 30: Segmentation of the UK e-commerce website sales, by type of sale, 2011-15
Market Segmentation
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- Key analysis
- Market segmentation
- Manufacturing
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- Figure 31: Manufacturing sales made through e-commerce, by type of sale, 2011-15
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- Figure 32: Segmentation of website sales by type of customer by manufacturing companies, 2014
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- Figure 33: Destination of website sales by manufacturing companies, 2014
- Figure 34: Destination of EDI sales by manufacturing companies, 2014
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- Figure 35: Manufacturers making sales and purchases through e-commerce, 2010-14
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- Figure 36: The role of the manufacturing sector in e-commerce sales, by type of sale, 2011-15
- Utilities
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- Figure 37: Utility sales made through e-commerce, by type of sale, 2011-15
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- Figure 38: Segmentation of website sales by type of customer by utility companies, 2014
- Figure 39: Utilities making purchases through e-commerce, 2010-14
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- Figure 40: The role of the utilities sector in e-commerce sales, by type of sale, 2011-15
- Construction
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- Figure 41: Construction sales made through e-commerce, by type of sale, 2011-15
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- Figure 42: Segmentation of website sales by type of customer by construction companies, 2014
- Figure 43: Destination of website sales by construction companies, 2014
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- Figure 44: Destination of EDI sales by construction companies, 2014
- Figure 45: Construction companies making sales and purchases through e-commerce, 2010-14
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- Figure 46: The role of the construction sector in e-commerce sales, by type of sale, 2011-15
- Wholesaling
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- Figure 47: Wholesale sales made through e-commerce, by type of sale, 2010-14
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- Figure 48: Segmentation of website sales by type of customer by wholesalers, 2014
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- Figure 49: Destination of website sales by wholesale companies, 2014
- Figure 50: Destination of EDI sales by wholesale companies, 2014
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- Figure 51: Wholesalers making sales and purchases through e-commerce, 2010-14
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- Figure 52: The role of the wholesaling sector in e-commerce sales, by type of sale, 2011-15
- Retailing
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- Figure 53: Retail sales made through e-commerce, by type of sale, 2011-15
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- Figure 54: Segmentation of website sales by type of customer by retailers, 2014
- Figure 55: Destination of website sales by retail companies, 2014
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- Figure 56: Destination of EDI sales by retail companies, 2014
- Figure 57: Retailers making sales and purchases through e-commerce, 2010-14
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- Figure 58: The role of the retailing sector in e-commerce sales, by type of sale, 2011-15
- Transport
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- Figure 59: Transport sales made through e-commerce, by type of sale, 2011-15
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- Figure 60: Segmentation of website sales by type of customer by transport companies, 2014
- Figure 61: Transport companies making purchases through e-commerce, 2010-14
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- Figure 62: The role of the transport sector in e-commerce sales, by type of sale, 2011-15
- Accommodation and food
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- Figure 63: Accommodation and food sales made through e-commerce, by type of sale, 2011-15
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- Figure 64: Segmentation of website sales by type of customer by accommodation and food companies, 2014
- Figure 65: Destination of website sales by accommodation and food companies, 2014
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- Figure 66: Destination of EDI sales by accommodation and food companies, 2014
- Figure 67: Accommodation and food suppliers making sales and purchases through e-commerce, 2010-14
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- Figure 68: The role of the accommodation and food sector in e-commerce sales, by type of sale, 2011-15
- Information and communication
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- Figure 69: Information and communication sales made through e-commerce, by type of sale, 2011-15
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- Figure 70: Segmentation of website sales by type of customer by information and communication companies, 2014
- Figure 71: Destination of website sales by information and communication companies, 2014
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- Figure 72: Destination of EDI sales by information and communication companies, 2014
- Figure 73: Information and communication companies making purchases through e-commerce, 2010-14
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- Figure 74: The role of the information and communication sector in e-commerce sales, by type of sale, 2011-15
- Other services
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- Figure 75: Other services sales made through e-commerce, by type of sale, 2011-15
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- Figure 76: Segmentation of website sales by type of customer of other service companies, 2014
- Figure 77: Destination of website sales by other service companies, 2014
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- Figure 78: Destination of EDI sales by other service companies, 2014
- Figure 79: Other service suppliers making sales and purchases through e-commerce, 2010-14
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- Figure 80: The role of the other services sector in e-commerce sales, by type of sale, 2011-15
Industry Structure
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- Key analysis
- Industry development
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- Figure 81: Development of the dedicated retail sales via mail order or Internet industry, 2011-15
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- Figure 82: Development of companies making e-commerce sales, 2010-14
- Structure by turnover
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- Figure 83: Analysis of the dedicated retail sales via mail order or Internet industry, 2014-15
- Structure by employment
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- Figure 84: Analysis of the employment structure of the dedicated retail sales via mail order or Internet industry, 2014-15
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- Figure 85: E-commerce sales, by size of company, 2011-14
- Company profiles
Alibaba Group Holding
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- Figure 86: Financial analysis of Alibaba Group Holdings, 2012-16
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- Figure 87: Turnover analysis of Alibaba Group Holdings, 2016
- Company strategy
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Allparts Automotive/CES (UK)
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- Figure 88: Financial analysis of Allparts Automotive, 2010-14
- Company strategy
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Amazon
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- Figure 89: Turnover analysis of Amazon, 2011-15
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- Figure 90: UK net sales analysis of Amazon compared with Germany and Japan, 2011-15
- Company strategy
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Dabs.com/BT
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- Figure 91: Financial analysis of Dabs.com, 2011-15
- Company strategy
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Dell Corporation
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- Figure 92: Financial analysis of Dell, 2011-15
- Company strategy
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Ebuyer (UK)
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- Figure 93: Financial analysis of Ebuyer (UK), 2011-15
- Company strategy
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Electrocomponents
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- Figure 94: Financial analysis of Electrocomponents, 2012-16
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- Figure 95: Geographical analysis of Electrocomponents Turnover, 2016
- Company strategy
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Orbital Fasteners Holdings
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- Figure 96: Financial analysis of Orbital Fasteners Holdings, 2011-14
- Company strategy
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Staples
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- Company strategy
Screwfix Direct
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- Figure 97: Financial analysis of Screwfix Direct, 2011-15
- Company strategy
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UK Office Direct
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- Figure 98: Financial Analysis of UK Office Direct (UK), 2010-14
- Company strategy
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Forecast
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- Key analysis
- The market
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- Figure 99: The forecast total UK e-commerce market, 2016-20
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- Figure 100: Forecast comparison of the B2B and B2C e-commerce market, 2016-20
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- Figure 101: Forecast comparison of website and EDI sales in the B2B e-commerce market, 2016-20
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