Author: Mintel Group Ltd.
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B2B E-Commerce - UK - July 2016

EXECUTIVE SUMMARY 
The market
Figure 1: Comparison of the B2B and B2C e-commerce market, 2011-15 and forecast 2016-20
Figure 2: Segmentation of the B2B e-commerce market, by avenue 2015
Figure 3: Segmentation of the e-commerce market, by industry 2015
Figure 4: Segmentation of the EDI e-commerce market, by industry 2015
Figure 5: Segmentation of the website e-commerce market, by industry 2015
Market factors
Figure 6: Proportion of businesses with Internet access, by size of company, 2014
Figure 7: Proportion of businesses with websites and e-commerce facilitated websites, by size of company, 2014
Companies
Figure 8: Development of companies making e-commerce sales, 2010-14
What we think
KEY INSIGHTS  
Does B2B trade lend itself to e-commerce?
Are major differences in industry penetration continuing?
Figure 9: Proportion of companies making sales and purchases through e-commerce, by sector, 2014
What are the likely impacts of the UK’s decision to leave the EU?
INTRODUCTION 
Definitions
Methodology
Abbreviations
Market positioning
Customer data
Coverage
Market targeting
Economic advantage
Convenience
Payment simplicity
Product return
Perceived environmental compatibility
Checkout abandonment
Price competition
Lack of interactivity
UK ECONOMY  
Overview
Figure 10: UK GDP quarterly development, 2003-16
Figure 11: UK GDP in economic downturns and recoveries since 1979
Inflation
Interest rates
House prices
Figure 12: UK House price changes, 2004-2016
Consumer spending
Manufacturing
Figure 13: UK manufacturing, 2013-16
Business investment
Figure 14: UK GFCF 2003-15
Imports
Exports
MARKET FACTORS  
Internet access and usage
Figure 15: Worldwide Internet usage, by region, 2010-16
Figure 16: Proportion of businesses with Internet access, by size of company, 2010-14
Figure 17: Proportion of businesses with broadband, by size of company, 2010-14
Figure 18: Proportion of businesses by maximum contracted Internet connection speed, by size of company, 2010-14
Strong consumer e-commerce market encourages the B2B sector
Figure 19: Consumer use of the Internet, by activity, 2015
Figure 20: Number of different internet-enabled devices per household, 2015
Business web sites are almost universal, except among micro companies
Figure 21: Proportion of businesses with a website, by size of business, 2010-14
Figure 22: Proportion of businesses with a website using on-line ordering or reservation/booking, by size of business, 2012-14
Figure 23: Proportion of businesses making e-commerce sales, 2010-14
E-commerce purchasing highest among large companies
Figure 24: Proportion of businesses making e-commerce purchases, by size of business, 2010-14
MARKET SIZE AND TRENDS 
Key analysis
Market size
Figure 25: The total UK e-commerce market, 2011-15
Figure 26: Comparison of the B2B and B2C e-commerce market, 2011-15
Market trends
Figure 27: Analysis of the total UK e-commerce market, by type of sale, 2011-15
Figure 28: Analysis of the B2B UK e-commerce market, by type of sale, 2011-15
Figure 29: Segmentation of website sales by type of customer, and size of company, 2014
Figure 30: Segmentation of the UK e-commerce website sales, by type of sale, 2011-15
MARKET SEGMENTATION  
Key analysis
Market segmentation
Manufacturing
Figure 31: Manufacturing sales made through e-commerce, by type of sale, 2011-15
Figure 32: Segmentation of website sales by type of customer by manufacturing companies, 2014
Figure 33: Destination of website sales by manufacturing companies, 2014
Figure 34: Destination of EDI sales by manufacturing companies, 2014
Figure 35: Manufacturers making sales and purchases through e-commerce, 2010-14
Figure 36: The role of the manufacturing sector in e-commerce sales, by type of sale, 2011-15
Utilities
Figure 37: Utility sales made through e-commerce, by type of sale, 2011-15
Figure 38: Segmentation of website sales by type of customer by utility companies, 2014
Figure 39: Utilities making purchases through e-commerce, 2010-14
Figure 40: The role of the utilities sector in e-commerce sales, by type of sale, 2011-15
Construction
Figure 41: Construction sales made through e-commerce, by type of sale, 2011-15
Figure 42: Segmentation of website sales by type of customer by construction companies, 2014
Figure 43: Destination of website sales by construction companies, 2014
Figure 44: Destination of EDI sales by construction companies, 2014
Figure 45: Construction companies making sales and purchases through e-commerce, 2010-14
Figure 46: The role of the construction sector in e-commerce sales, by type of sale, 2011-15
Wholesaling
Figure 47: Wholesale sales made through e-commerce, by type of sale, 2010-14
Figure 48: Segmentation of website sales by type of customer by wholesalers, 2014
Figure 49: Destination of website sales by wholesale companies, 2014
Figure 50: Destination of EDI sales by wholesale companies, 2014
Figure 51: Wholesalers making sales and purchases through e-commerce, 2010-14
Figure 52: The role of the wholesaling sector in e-commerce sales, by type of sale, 2011-15
Retailing
Figure 53: Retail sales made through e-commerce, by type of sale, 2011-15
Figure 54: Segmentation of website sales by type of customer by retailers, 2014
Figure 55: Destination of website sales by retail companies, 2014
Figure 56: Destination of EDI sales by retail companies, 2014
Figure 57: Retailers making sales and purchases through e-commerce, 2010-14
Figure 58: The role of the retailing sector in e-commerce sales, by type of sale, 2011-15
Transport
Figure 59: Transport sales made through e-commerce, by type of sale, 2011-15
Figure 60: Segmentation of website sales by type of customer by transport companies, 2014
Figure 61: Transport companies making purchases through e-commerce, 2010-14
Figure 62: The role of the transport sector in e-commerce sales, by type of sale, 2011-15
Accommodation and food
Figure 63: Accommodation and food sales made through e-commerce, by type of sale, 2011-15
Figure 64: Segmentation of website sales by type of customer by accommodation and food companies, 2014
Figure 65: Destination of website sales by accommodation and food companies, 2014
Figure 66: Destination of EDI sales by accommodation and food companies, 2014
Figure 67: Accommodation and food suppliers making sales and purchases through e-commerce, 2010-14
Figure 68: The role of the accommodation and food sector in e-commerce sales, by type of sale, 2011-15
Information and communication
Figure 69: Information and communication sales made through e-commerce, by type of sale, 2011-15
Figure 70: Segmentation of website sales by type of customer by information and communication companies, 2014
Figure 71: Destination of website sales by information and communication companies, 2014
Figure 72: Destination of EDI sales by information and communication companies, 2014
Figure 73: Information and communication companies making purchases through e-commerce, 2010-14
Figure 74: The role of the information and communication sector in e-commerce sales, by type of sale, 2011-15
Other services
Figure 75: Other services sales made through e-commerce, by type of sale, 2011-15
Figure 76: Segmentation of website sales by type of customer of other service companies, 2014
Figure 77: Destination of website sales by other service companies, 2014
Figure 78: Destination of EDI sales by other service companies, 2014
Figure 79: Other service suppliers making sales and purchases through e-commerce, 2010-14
Figure 80: The role of the other services sector in e-commerce sales, by type of sale, 2011-15
INDUSTRY STRUCTURE 
Key analysis
Industry development
Figure 81: Development of the dedicated retail sales via mail order or Internet industry, 2011-15
Figure 82: Development of companies making e-commerce sales, 2010-14
Structure by turnover
Figure 83: Analysis of the dedicated retail sales via mail order or Internet industry, 2014-15
Structure by employment
Figure 84: Analysis of the employment structure of the dedicated retail sales via mail order or Internet industry, 2014-15
Figure 85: E-commerce sales, by size of company, 2011-14
Company profiles
ALIBABA GROUP HOLDING 
Figure 86: Financial analysis of Alibaba Group Holdings, 2012-16
Figure 87: Turnover analysis of Alibaba Group Holdings, 2016
Company strategy
ALLPARTS AUTOMOTIVE/CES (UK)
Figure 88: Financial analysis of Allparts Automotive, 2010-14
Company strategy
AMAZON 
Figure 89: Turnover analysis of Amazon, 2011-15
Figure 90: UK net sales analysis of Amazon compared with Germany and Japan, 2011-15
Company strategy
DABS.COM/BT 
Figure 91: Financial analysis of Dabs.com, 2011-15
Company strategy
DELL CORPORATION 
Figure 92: Financial analysis of Dell, 2011-15
Company strategy
EBUYER (UK) 
Figure 93: Financial analysis of Ebuyer (UK), 2011-15
Company strategy
ELECTROCOMPONENTS 
Figure 94: Financial analysis of Electrocomponents, 2012-16
Figure 95: Geographical analysis of Electrocomponents Turnover, 2016
Company strategy
ORBITAL FASTENERS HOLDINGS 
Figure 96: Financial analysis of Orbital Fasteners Holdings, 2011-14
Company strategy
STAPLES 
Company strategy
SCREWFIX DIRECT 
Figure 97: Financial analysis of Screwfix Direct, 2011-15
Company strategy
UK OFFICE DIRECT 
Figure 98: Financial Analysis of UK Office Direct (UK), 2010-14
Company strategy
FORECAST 
Key analysis
The market
Figure 99: The forecast total UK e-commerce market, 2016-20
Figure 100: Forecast comparison of the B2B and B2C e-commerce market, 2016-20
Figure 101: Forecast comparison of website and EDI sales in the B2B e-commerce market, 2016-20

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