Table of Contents
Executive Summary
-
- Uncertainty likely to interrupt business travel revival
-
- Figure 1: Forecast volume of total business trips by UK residents (overseas and domestic overnight), 2011-21
- Figure 2: Forecast value* of total business trips by UK residents (overseas and domestic overnight), 2011-21
- UAE enters top 10 business travel destinations abroad
-
- Figure 3: Volume of overseas business trips taken by UK residents, by top 10 countries visited, 2015
- Non-EU business travel could accelerate post-Brexit
- Long-term infrastructure should boost travel beyond London
- TMCs retain important role
- Direct booking trend
- P2P moving from leisure to business
- 3-percentage point rise in percentage of business travellers since 2014
-
- Figure 4: Business trips taken in the past 12 months, May 2014 versus May 2016
- Direct journeys and free Wi-Fi are most important transport features
-
- Figure 5: Important features/services when travelling on business, May 2016
- Business and leisure
-
- Figure 6: Agreement with statements on business travel attitudes, May 2016
- What we think
Issues and Insights
-
- ‘Bleisure’ breaks can be offered by employers/travel brands as rewards for high performance
- The facts
- The implications
- Brands can develop positive interventions to address growing wellness concerns
- The facts
- The implications
- Positioning business travel as a conduit for career networking
- The facts
- The implications
The Market – What You Need to Know
-
- Referendum likely to interrupt business travel revival
- Falling Pound could be double-edged for business travel
- UAE enters top 10 business travel destinations abroad
- Non-EU business travel could accelerate post-Brexit
- Eurostar capacity boost
- Long-term infrastructure should boost travel beyond London
- Wi-Fi on track and in sky
Market Size and Forecast
-
- Business travel recovery in 2015
-
- Figure 7: Total volume and value of business trips taken by UK residents (overseas and domestic overnight), 2011-21
- Overseas revival gathers pace Jan-April 2016…
-
- Figure 8: Volume of business trips taken by UK residents, overseas versus domestic, 2011-21
- Figure 9: Value of business trips taken by UK residents, overseas versus domestic, 2011-21
- …but Referendum likely to disrupt growth trend
- Forecast
-
- Figure 10: Forecast volume of total business trips by UK residents (overseas and domestic overnight), 2011-21
- Figure 11: Forecast value* of total business trips by UK residents (overseas and domestic overnight), 2011-21
- Figure 12: Forecast volume of overseas business trips by UK residents, 2011-21
- Figure 13: Forecast value* of overseas business trips by UK residents, 2011-21
-
- Figure 14: Forecast volume of domestic overnight business trips by UK residents, 2011-21
- Figure 15: Forecast value* of domestic overnight business trips by UK residents, 2011-21
Segment Performance
-
- Fare reductions and budget airlines stimulate rise in air travel
-
- Figure 16: Volume of overseas business trips taken by UK residents, by transport method, 2011-15
- Airline competition to boost transatlantic travel
- Growing risks of business travel
-
- Figure 17: Volume of overseas business trips taken by UK residents, by region visited, 2011-15
- France/Germany remain top business travel destinations
-
- Figure 18: Volume of overseas business trips taken by UK residents, by top 10 countries visited, 2014 and 2015
- Long-term need to regenerate northern economy could boost business travel outside London
-
- Figure 19: Volume of domestic overnight business trips taken by UK residents, by region visited, 2011-15
- Figure 20: Top 10 most visited cities in England for overnight business trips, three-year annual average, 2013-15
Market Background
-
- UK economy enters period of uncertainty…
- …but falling Pound could be double-edged for business travel…
-
- Figure 21: UK Pound versus euro and US Dollar, annual average currency rates, 2010-15, and spot rates as of 27 June 2016
- …and oil price is still helping to reduce travel costs
-
- Figure 22: European Brent Crude Oil monthly average spot price (US$ per barrel), January 2014-May 2016
- Post-Brexit trading patterns could impact on business travel
-
- Figure 23: UK top 10 trading partners in goods and services, value of exports and imports at current prices, 2014
- Transport infrastructure developments await political go-ahead
- Eurostar expands capacity and goes online
- Wi-Fi in the sky
Key Players – What You Need to Know
-
- TMCs retain an important role
- Trend towards direct booking
- TMCs get personal
- Lounge Lizards
- P2P moving from leisure to business
Booking Trends
-
- Growing challenge to TMCs
- Open booking trend to continue
- Big three TMCs still dominate
- TMCs responding to consumerisation of business travel
Launch Activity and Innovation
-
- Lounge lizards
- Business travel embraces sharing economy
- With Uber…
- …and Airbnb
- Scope for other P2P business services
- When in Roam
- Female-friendly business travel
- Business travel and social responsibility
The Consumer – What You Need to Know
-
- 3-point rise in percentage of business travellers since 2014
- Direct journeys and free Wi-Fi are most important transport features
- Road warriors head for the lounge
- Journey planning including onward connections are most popular app tools
- Career-building opportunity
- Mixing business and pleasure
- Staying healthy on business
Participation in Business Travel
-
- 3-point rise in business traveller population
-
- Figure 24: Business trips taken in the past 12 months, May 2014 versus May 2016
-
- Figure 25: Business trips taken in the past 12 months, May 2016
- Profile of the business traveller
-
- Figure 26: Demographic profile of business travellers, May 2016
- Overseas travellers are more frequent
-
- Figure 27: Number of business trips taken in the past 12 months, May 2016
- Profile of frequent and occasional travellers
-
- Figure 28: Demographic profile of ‘occasional’ versus ‘frequent’ business travellers, May 2016
The Business Travel Journey
-
- Younger travellers use rail/older travellers use car
-
- Figure 29: Transport used for business trips in the past 12 months, May 2014 versus May 2016
-
- Figure 30: Transport used for business trips in the UK in the past 12 months, May 2016
-
- Figure 31: Transport used for business trips abroad in the past 12 months, May 2016
- Work and play in transit
-
- Figure 32: How people spend the journey when travelling on business, May 2016
- Top features of journey for business travellers
-
- Figure 33: Important features/services when travelling on business, May 2016
-
- Figure 34: Important features/services when travelling on business (any ranking), by gender, May 2016
- Rewarding loyal business travellers
-
- Figure 35: Important features/services when travelling on business (any ranking), occasional versus frequent travellers, May 2016
Tools for the Business Traveller
-
- Journey planning including onward connections are most popular app tools
- Leisure & social tools for younger business travel generation
-
- Figure 36: Preferred features in a business travel app, May 2016
-
- Figure 37: Preferred features in a business travel app, UK versus overseas travellers, May 2016
Attitudes towards Business Travel
-
- Mixing business and pleasure
- Family-friendly business travel
-
- Figure 38: Agreement with statements on business travel attitudes, May 2016
- Health costs of business travel
- Only connect
- Business travel as lifestyle choice
- P2P potential
Appendix
-
- Definitions
- Abbreviations
Back to top