Table of Contents
Executive Summary
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- Putting a premium on leisure time
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- Figure 1: Frequency of doing different activities at lunch - Outdoors, September 2015
- Convenience as a USP
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- Figure 2: Activities done after work, September 2015
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- Figure 3: Services that would make it more convenient to shop during the week, September 2015
- Tackling stress the healthy way
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- Figure 4: How people deal with work stress, September 2015
- Instilling better work-life balance
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- Figure 5: Workers' attitudes towards their work routine, September 2015
- What we think
Issues and Insights
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- Same-day deliveries to revolutionise retail
- The facts
- The implications
- Encouraging healthy lifestyles at work
- The facts
- The implications
- Greater work-life balance as an antidote to rising stress
- The facts
- The implications
The Market – What You Need to Know
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- Employment continues to rise
- The boom in self-employment
- Workers based at home are in the minority
- Longer commute to work – A feature of urban locations
Market Drivers
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- Unemployment rate at its lowest since 2008
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- Figure 6: UK unemployment rate for people aged 16+ (seasonally adjusted), Jul-Sep 2008-2015
- Biggest rise in self-employed women
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- Figure 7: Employment trends (thousands), by gender, 2010-20
- Labour productivity has finally picked up
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- Figure 8: UK Labour productivity measures – Output per hour (seasonally adjusted), Q2 2008-Q2 2015
- Very few mainly work from home
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- Figure 9: UK workers, by main place of work, January to March 2014
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- Figure 10: Place where people work majority of the time, September 2015
- Lengthy commutes
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- Figure 11: Length of commute, September 2015
- Making the most of travelling to work
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- Figure 12: Length of commute, September 2015
The Consumer – What You Need to Know
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- Most workers bring their own lunch on an average week
- Four in ten skip lunch at least once a week
- Making shopping more convenient
- Money doesn’t buy workplace happiness
- Workers comfort eat their way out of stress
- Promoting healthy lifestyles at work
- The growing need for convenience
Lunchtime Routine
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- Catering to the tastes of younger workers
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- Figure 13: Lunchtime eating habits, September 2015
- Connecting people at lunch break
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- Figure 14: Screenshot from Down to Lunch app, November 2015
- Lunchtime makeover – Brands stepping in
- Time = luxury for modern workers
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- Figure 15: Frequency of doing different activities at lunch – Outdoors, September 2015
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- Figure 16: Screenshot from Taskrabbit.co.uk, November 2015
- A trend towards lunching ‘al desko’
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- Figure 17: Frequency of doing different activities at lunch - Indoors, September 2015
Activities Done After Work
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- After-work routines dominated by shopping and errands
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- Figure 18: Activities done after work, September 2015
- Making dining out more accessible
- Majority of people stop exercising in middle age
Shopping During the Working Week
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- The way we shop is changing
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- Figure 19: Services that would make it more convenient to shop during the week, September 2015
- Innovation in home delivery options
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- Figure 20: Screenshot from the Parcelhome website, November 2015
- Same-day delivery disrupts retailing
- More opportunities for face-to-face returns
Satisfaction with Working Environment
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- The culture of ‘presenteeism’ is widespread
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- Figure 21: Overall satisfaction with working environment, September 2015
- Figure 22: Overall satisfaction with working environment, by type of employment, September 2015
- More flexible working options needed for better work-life balance
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- Figure 23: Satisfaction with working environment – Specific factors, September 2015
- Britain’s workforce is getting sicker
- Promoting healthy lifestyles at work
- Key driver analysis
- Methodology
- Getting the work environment right is key
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- Figure 24: Overall satisfaction with job/working environment - Key driver output, August 2015
How People Deal with Work Stress
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- British workers reach for favourite comfort food when stressed
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- Figure 25: How people deal with work stress, September 2015
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- Figure 26: Screenshot of Pret a Manger’s ‘SuperBowls’ product range, November 2015
- Younger workers more likely to opt for exercise
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- Figure 27: How people deal with work stress, by age, September 2015
- Stepping away from the nine-to-five
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- Figure 28: Proportion of workers who have not been stressed at work in the past 12 months, by main place of work, September 2015
Workers’ Attitudes
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- No time to re-charge batteries
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- Figure 29: Workers' attitudes towards their health, September 2015
- Finding the right work-life balance
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- Figure 30: Workers' attitudes towards their work routine, September 2015
- Using technology to work smarter
- Buying time
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- Figure 31: Workers' attitudes, by household income, September 2015
Appendix – Data Sources, Abbreviations and Supporting Information
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- Data sources
- Abbreviations
- Definitions
Appendix – Key Driver Analysis
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- Interpretation of results
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- Figure 32: Overall satisfaction with job/working environment - key driver output, August 2015
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- Figure 33: Satisfaction with job/working environment, August 2015
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