Home insurance premiums have fallen over the past two years. However, generally favourable economic and weather conditions have also meant that claims costs have fallen, helping keep policies profitable. While home insurance is not immune from consumers’ budget cuts, providers seem to have survived the economic downturn largely unscathed, and are now looking towards increasing premium prices to restore growth.

The almost universal requirement for mortgage holders to have buildings insurance, coupled with the obviously valuable nature of contents cover, make home insurance one of the most widely-held financial services products. This report explores the domestic property insurance in depth, and excludes commercial property insurance.

The report includes a detailed look at the size of the market, as well as a forecast for the next five years, and a breakdown of the major players and their market share. Major market drivers are discussed, and the report looks at promotional activities of the market as a whole and the biggest-spending providers. A SWOT analysis is included, as are key trends and issues. Finally, Mintel’s exclusive consumer research looks at ownership of different insurance products, and the sources of information used by consumers to research their home insurance policies. There is a discussion of the actions taken by consumers the last time their policy was up for renewal, what they plan to do next time, and the impact of making a claim on switching behaviour. Finally, there is analysis of the most important factors considered by consumers when they choose a home insurance policy.

Abbreviations

AA Automobile Association
ABI Association of British Insurers
AWE Average Weekly Earnings
CPI Consumer Price Index
Defra Department for Environment, Food and Rural Affairs
GWP Gross Written Premium
IFB International Fraud Bureau
LBG Lloyds Banking Group
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