“Car servicing, maintenance and repair is in part a victim of the success of the automotive sector in improving reliability and cutting the costs of motoring in recent years. Improvements in the quality of parts, the longer service intervals now specified for modern cars and the launch of inclusive/reduced cost maintenance and services plans are all helping to reduce average annual expenditure.”
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The Market – What You Need to Know
Market Size and Forecast
Segment Performance
Market Drivers
Channels to Market
Advertising and Marketing Activity
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
Car Ownership
Age of Car Driven
Responsibility for Maintenance and Servicing
Amount Spent on Maintenance and Servicing
When a Car is Serviced
Choices When It Comes to Servicing and Maintenance
Importance of Factors for Servicing and Maintenance
Internet Comparison Websites
Appendix – Data Sources and Abbreviations
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Key Players – What You Need to Know
Market Share
Companies and Services
Launch Activity and Innovation
The Consumer – What You Need to Know
15th February 2019
"Newly created RAC Approved Garage powered by Autofirst Network offers motorists the benefits of a local garage, combined with the trust associated with the RAC brand." 
18th December 2018
"Just as consumers can track their online shopping orders, motorists can now track the progress of work being carried out on their car by mechanics at their local garage."
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Dealing with an underperforming market
