“In a market where competition between those offering services is high, a major challenge for any supplier is how to grow sales. Understanding both the reasons behind competition as well as the demands of drivers and owners is crucial. Equally, addressing the small percentage of drivers that don’t appear to service or maintain their vehicles on a regular basis offers the opportunity of a completely new market from which ...
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
Market Size and Forecast
Segment Performance
Market Drivers
Market Share
Launch Activity and Innovation
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – What You Need to Know
Car Ownership
Age of Car Driven
Responsibility for Maintenance and Servicing
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Key Players – What You Need to Know
Companies and Services
Channels to Market
Advertising and Marketing Activity
Other
Amount Spent on Maintenance and Servicing
When a Car is Serviced
Choices When It Comes to Servicing and Maintenance
Importance of Factors for Servicing and Maintenance
Internet Comparison Websites
Appendix – Data Sources and Abbreviations
22nd September 2015
“With quality of work the single most important factor for drivers when choosing a servicing outlet, the AA has teamed up with vehicle ownership website Motoriety to launch an online tool to help motorists find the best garage for servicing and repairs based on quality and work standards, rather than ... 
26th August 2015
"Hot on the heels of Vauxhall's innovative video-proof recommended garage workshop scheme comes The Motorist's Organisation's BookMyGarage.com service, an interactive booking service designed to cut out the hassle of ringing round garages for an appointment as well as increase transparency in the car service, MoT and ...
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Demands of older drivers
