Table of Contents
Executive Summary
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- The market
- Delivery revenues climb as online spending grows despite economic downturn
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- Figure 1: UK market for courier and express delivery services, 2009-13
- Domestic sales grow beyond international sales from 2012
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- Figure 2: Segmentation of UK market for courier and express delivery services, by value, 2009-13
- Retail and consumer goods expand as a share of goods delivered
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- Figure 3: Segmentation of UK market for courier and express delivery services, by end-use sector, 2009-13
- Market factors
- Royal Mail privatisation paves way for expansion into parcels market
- Courier market prices slide downwards
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- Figure 4: UK courier services price index, 2010-13
- Travel hub networks present chance to further eliminate costs of failed deliveries
- Companies
- DPD approach leads the way for GeoPost
- Hermes Parcelnet pursues aggressive expansion of parcel shop network
- What we think
Introduction
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- Definitions
- Methodology
- Abbreviations
- Issues in the market
- Market positioning
- The UK market context
- The supplier
- The customer
- UK economy
- Inflation
- Consumer spending
- Interest rates
- Business investment
- Exports
- Imports
- Market factors
- Economic environment
- Technological development
- Barriers to entry
- Market legislation and regulation
- International trade levels
- End-use sector trends
- Petroleum prices
Market Size and Trends
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- Chapter summary
- Market size
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- Figure 5: UK market for courier and express delivery services, 2009-13
- Market segmentation
- Domestic market exceeds international sales growth through 2012 and 2013
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- Figure 6: Segmentation of the UK courier and express delivery services market, by value, 200913
- Price competition ensures volume growth in the market exceeds value development
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- Figure 7: Segmentation of the UK courier and express delivery services market, by volume, 200913
- Next day and guaranteed deliveries expand as focus shifts to time window slots
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- Figure 8: Value segmentation of the UK internal courier and express delivery market, by time sensitivity, 2009-13
- Internal next day delivery volumes expanded by more than a third in the five years to 2013
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- Figure 9: Volume segmentation of the UK internal courier and express delivery market, by time sensitivity, 2009-13
- Eurozone economic difficulties limit continental delivery market expansion
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- Figure 10: Segmentation of the UK international express delivery market, by consignment destination, 2009-13
- Consumer goods demand increases dominance of express delivery sector
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- Figure 11: Segmentation of the UK market for courier and express delivery services, by end use sector, 2013
- Market trends
- Price competition intensifies in courier sector
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- Figure 12: UK courier services price index, 2010-13
- Growth in network drop-off locations and parcel carrier partnerships
- Fuel price increases add further pressure to cost base
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- Figure 13: Average annual retail prices of petrol in the UK, 2000-13
- Royal Mail privatisation
- Versatility of travel hubs present opportunity to decrease the costs of missed deliveries
Industry Structure
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- Chapter summary
- Industry development
- Liquidations and administrations have declined since 2008
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- Figure 14: Corporate liquidations and insolvency procedures in post and telecommunications sector, 2009-13
- Industry recovery underway as new firms enter market from 2010 onwards
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- Figure 15: Analysis of the changes in the structure of the licensed/unlicensed carrier industry, 2009-13
- Structure by turnover
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- Figure 16: Analysis of the financial structure of the licensed/unlicensed carrier industry, 2012 and 2013
- Structure by employment
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- Figure 17: Analysis of the employment structure of the licensed/unlicensed carrier industry, 2012 and 2013
- Innovations
- One-hour window slots
- Live parcel tracking
- Sunday delivery services
- Pin-protected delivery
- Pick-up points and 24/7 access
- Company profiles
- City Link
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- Figure 18: Financial analysis of City Link, 2008-12
- City Sprint
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- Figure 19: Financial analysis of CitySprint, 2008-12
- DHL Express UK
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- Figure 20: Financial analysis of DHL Express (UK), 2008-12
- DX Group
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- Figure 21: Financial analysis of DX Group, 2009-13
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- Figure 22: Financial segment analysis of DX Group, 2009-13
- FedEx UK
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- Figure 23: Financial analysis of FedEx UK 2009-13
- Geopost UK
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- Figure 24: Financial analysis of GeoPost UK, 2008-12
- Hermes Parcelnet
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- Figure 25: Financial analysis of Hermes Parcelnet, 2009-13
- TNT UK
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- Figure 26: Financial analysis of TNT UK, 2008-12
- Tufnells Parcels Express
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- Figure 27: Financial analysis of Tuffnells Parcels Express, 2008-12
- UK Mail
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- Figure 28: Financial analysis of UK Mail, 2009-13
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- Figure 29: Financial segment analysis of UK Mail, 2009-13
- UPS UK
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- Figure 30: Financial analysis of UPS, 2008-12
- Yodel
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- Figure 31: Financial analysis of Yodel, 2008-12
Demand Structure
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- Chapter summary
- B2B sector
- GDP demonstrates positive development through each quarter of 2013
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- Figure 32: UK GDP growth rate, 2009-13
- Services sector output increases ahead of aggregate GDP
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- Figure 33: UK services sector output growth rate, 2009-13
- Production output fluctuates significantly post-recession
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- Figure 34: UK production sector output growth rate, 2009-13
- B2C sector
- Online sales boom through economic downturn
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- Figure 35: UK online retail sales, 2009-13
- Consumer confidence reaches highest level since 2007
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- Figure 36: UK consumer confidence barometer, 2013-14
Forecast
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- Chapter summary
- Market size
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- Figure 37: Forecast UK market for express delivery services, 2014-18
- Market segmentation
- Underlying boost for international market expected from currency and export trends
- Online sales growth will continue to drive domestic market
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- Figure 38: Forecast segmentation of the UK express delivery services market, 2014-18
- Guaranteed time window deliveries to become the norm
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- Figure 39: Forecast value segmentation of the UK internal courier and express delivery market, by time sensitivity, 2009-13
- Industry
- Technology investment is due
- Home deliveries to increasingly be substituted for pick-up locations
- Larger retailers bringing distribution services in-house
- Consolidation at each end of the market
Further Sources and Contacts
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- Trade associations
- Trade magazines
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