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Courier and Express Delivery (Industrial Report) - UK - March 2014

EXECUTIVE SUMMARY
The market
Delivery revenues climb as online spending grows despite economic downturn
Figure 1: UK market for courier and express delivery services, 2009-13
Domestic sales grow beyond international sales from 2012
Figure 2: Segmentation of UK market for courier and express delivery services, by value, 2009-13
Retail and consumer goods expand as a share of goods delivered
Figure 3: Segmentation of UK market for courier and express delivery services, by end-use sector, 2009-13
Market factors
Royal Mail privatisation paves way for expansion into parcels market
Courier market prices slide downwards
Figure 4: UK courier services price index, 2010-13
Travel hub networks present chance to further eliminate costs of failed deliveries
Companies
DPD approach leads the way for GeoPost
Hermes Parcelnet pursues aggressive expansion of parcel shop network
What we think
INTRODUCTION
Definitions
Methodology
Abbreviations
Issues in the market
Market positioning
The UK market context
The supplier
The customer
UK economy
Inflation
Consumer spending
Interest rates
Business investment
Exports
Imports
Market factors
Economic environment
Technological development
Barriers to entry
Market legislation and regulation
International trade levels
End-use sector trends
Petroleum prices
MARKET SIZE AND TRENDS
Chapter summary
Market size
Figure 5: UK market for courier and express delivery services, 2009-13
Market segmentation
Domestic market exceeds international sales growth through 2012 and 2013
Figure 6: Segmentation of the UK courier and express delivery services market, by value, 200913
Price competition ensures volume growth in the market exceeds value development
Figure 7: Segmentation of the UK courier and express delivery services market, by volume, 200913
Next day and guaranteed deliveries expand as focus shifts to time window slots
Figure 8: Value segmentation of the UK internal courier and express delivery market, by time sensitivity, 2009-13
Internal next day delivery volumes expanded by more than a third in the five years to 2013
Figure 9: Volume segmentation of the UK internal courier and express delivery market, by time sensitivity, 2009-13
Eurozone economic difficulties limit continental delivery market expansion
Figure 10: Segmentation of the UK international express delivery market, by consignment destination, 2009-13
Consumer goods demand increases dominance of express delivery sector
Figure 11: Segmentation of the UK market for courier and express delivery services, by end use sector, 2013
Market trends
Price competition intensifies in courier sector
Figure 12: UK courier services price index, 2010-13
Growth in network drop-off locations and parcel carrier partnerships
Fuel price increases add further pressure to cost base
Figure 13: Average annual retail prices of petrol in the UK, 2000-13
Royal Mail privatisation
Versatility of travel hubs present opportunity to decrease the costs of missed deliveries
INDUSTRY STRUCTURE
Chapter summary
Industry development
Liquidations and administrations have declined since 2008
Figure 14: Corporate liquidations and insolvency procedures in post and telecommunications sector, 2009-13
Industry recovery underway as new firms enter market from 2010 onwards
Figure 15: Analysis of the changes in the structure of the licensed/unlicensed carrier industry, 2009-13
Structure by turnover
Figure 16: Analysis of the financial structure of the licensed/unlicensed carrier industry, 2012 and 2013
Structure by employment
Figure 17: Analysis of the employment structure of the licensed/unlicensed carrier industry, 2012 and 2013
Innovations
One-hour window slots
Live parcel tracking
Sunday delivery services
Pin-protected delivery
Pick-up points and 24/7 access
Company profiles
City Link
Figure 18: Financial analysis of City Link, 2008-12
City Sprint
Figure 19: Financial analysis of CitySprint, 2008-12
DHL Express UK
Figure 20: Financial analysis of DHL Express (UK), 2008-12
DX Group
Figure 21: Financial analysis of DX Group, 2009-13
Figure 22: Financial segment analysis of DX Group, 2009-13
FedEx UK
Figure 23: Financial analysis of FedEx UK 2009-13
Geopost UK
Figure 24: Financial analysis of GeoPost UK, 2008-12
Hermes Parcelnet
Figure 25: Financial analysis of Hermes Parcelnet, 2009-13
TNT UK
Figure 26: Financial analysis of TNT UK, 2008-12
Tufnells Parcels Express
Figure 27: Financial analysis of Tuffnells Parcels Express, 2008-12
UK Mail
Figure 28: Financial analysis of UK Mail, 2009-13
Figure 29: Financial segment analysis of UK Mail, 2009-13
UPS UK
Figure 30: Financial analysis of UPS, 2008-12
Yodel
Figure 31: Financial analysis of Yodel, 2008-12
DEMAND STRUCTURE
Chapter summary
B2B sector
GDP demonstrates positive development through each quarter of 2013
Figure 32: UK GDP growth rate, 2009-13
Services sector output increases ahead of aggregate GDP
Figure 33: UK services sector output growth rate, 2009-13
Production output fluctuates significantly post-recession
Figure 34: UK production sector output growth rate, 2009-13
B2C sector
Online sales boom through economic downturn
Figure 35: UK online retail sales, 2009-13
Consumer confidence reaches highest level since 2007
Figure 36: UK consumer confidence barometer, 2013-14
FORECAST
Chapter summary
Market size
Figure 37: Forecast UK market for express delivery services, 2014-18
Market segmentation
Underlying boost for international market expected from currency and export trends
Online sales growth will continue to drive domestic market
Figure 38: Forecast segmentation of the UK express delivery services market, 2014-18
Guaranteed time window deliveries to become the norm
Figure 39: Forecast value segmentation of the UK internal courier and express delivery market, by time sensitivity, 2009-13
Industry
Technology investment is due
Home deliveries to increasingly be substituted for pick-up locations
Larger retailers bringing distribution services in-house
Consolidation at each end of the market
FURTHER SOURCES AND CONTACTS
Trade associations
Trade magazines

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