Table of Contents
Introduction
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- Definition
- Abbreviations
Executive Summary
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- The market
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- Figure 1: UK contract catering market size trends, 2007-17
- Market factors
- Companies, brands and innovation
- The B&I consumer
- Venues visited for lunch
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- Figure 2: Venues visited for lunch for work/school/college, July 2012
- Out-of-home meal occasions for ready-to-eat food/drink
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- Figure 3: Venues used to purchase ready-to-eat food/drink, by mealtime, July 2012
- Factors influencing where people buy lunch
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- Figure 4: Factors influencing lunch venue choice, July 2012
- How have out-of-home lunch habits changed?
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- Figure 5: Changes in out-of-home lunch behaviour, July 2012
- Workday lunch habits
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- Figure 6: Workday lunch habits, July 2012
- Lunch menu enticements
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- Figure 7: Lunch menu enticements, July 2012
- What we think
Issues in the Market
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- What can the B&I caterers do to position their offering as having added value?
- Can operators more proactively chase footfall through menu expansion to bolster revenues?
- How can canteens invigorate menus to engage workers looking for more than ‘refuelling’?
- How can operators cater for the sharp differences in what employees want from their lunch breaks?
Trend Application
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- Value-added signposts and the convenience of customisation
- Drink Shop Do
- Distributing dining
Market Drivers
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- Key points
- Business & industry
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- Figure 8: Employment and unemployment, by gender, 2007-17
- Schools
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- Figure 9: Trends in school numbers and numbers of pupils in England, 2002-12
- Figure 10: Kitchen provisions in primary schools and secondary schools in England, 2009/10-2011/12
- Uptake in school meals
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- Figure 11: Take-up of school meals, by primary and secondary schools in England, 2008/09-2011/12
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- Figure 12: Take-up of school meals, by English region – primary and secondary schools, 2011/12
- Average price of a school meal
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- Figure 13: Average price of school meal (£) in England, 2009/10-2011/12
- Free school meals
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- Figure 14: Number of pupils eligible for and claiming free school meals, 2008-12
- Healthcare
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- Figure 15: Average daily available beds open overnight, by sector, England, Q1 2010/11-Q1 2012/13
- Figure 16: Selected NHS associated costs, 2008/09-2010/11
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- Figure 17: Patient Environment Action Team results for NHS, for food, England, 2005-12
- Prisons
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- Figure 18: Population in prison establishments in England and Wales, June 2001-June 2011
- Figure 19: Projected prison population (end of June figures), June 2011-June 2017
- Prison population, by ethnicity
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- Figure 20: Population in prison establishments in England and Wales, by religion, June 2009-June 2011
- Defence
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- Figure 21: Trends in strength of regular UK Armed Forces personnel, 2005-11
Who’s Innovating?
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- Key points
- Best of British and provenance
- Sustainability
- Healthy eating drive
- Service innovation
- Customer service
- School meals sector
- Encouraging healthy eating in schools through play
- Cooking initiatives for children
Market Size and Forecast
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- Key points
- Market performance
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- Figure 22: UK contract catering market size trends, 2007-17
- Outlook
- Forecast
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- Figure 23: UK contract catering market size trends, 2007-17
- Forecast methodology
Segment Performance
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- Key points
- Market segmentation
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- Figure 24: Size of food and service management market, by number of outlets, 2004-09
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- Figure 25: Size of the food and service management market, by number of meals served (m), 2004-09
Companies and Products
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- Key points
- Alliance in Partnership (AiP)
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- Figure 26: Financial performance of Alliance in Partnership Ltd, 2010 and 2011
- Aramark
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- Figure 27: Financial performance of Aramark UK Ltd, 2010 and 2011
- BaxterStorey
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- Figure 28: Financial performance of BaxterStorey, 2010 and 2011
- Compass Group
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- Figure 29: Financial performance of Compass Group UK, 2010 and 2011
- Elior UK Limited
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- Figure 30: Financial performance of Elior UK, 2009-11
- Sodexo
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- Figure 31: Financial performance of sodexo on-site solutions division, 2010 and 2011
Workday Lunch Purchasing Habits
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- Key points
- Venues visited – Canteens versus the high street
- Two in three full-time workers have purchased lunch out of home
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- Figure 32: Venues visited for lunch for work/school/college, by working status, July 2012
- Nearly one in five workers buy lunch from canteen, but grocery stores lead
- Bakery and sandwich shops can offer inspiration for canteens
- Out-of-home meal occasions for ready-to-eat food/drink
- Canteens versus the packed lunch
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- Figure 33: Venues used to purchased ready-to-eat food/drink, by mealtime, July 2012
- Canteens face intense competition for the lunch occasion
- Product development can help canteens target new occasions and customers
- Factors influencing where people buy lunch
- Convenient location and low price drive workers’ venue choice for lunch
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- Figure 34: Factors influencing lunch venue choice, July 2012
- Quality and service still play a role in the market
- How have out-of-home lunch habits changed?
- Around six in ten consumers in employment have not changed how much they spend on lunch out of home in the last year
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- Figure 35: Changes in out-of-home lunch behaviour, July 2012
Workday Lunch Habits
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- Key points
- Power lunch versus playful lunch
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- Figure 36: Workday lunch habits, July 2012
- Balancing price sensitivity with the need to provide points of difference from packed lunches
- Opportunities to counteract downtrading
Lunch Menu Enticements
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- Key points
- Demand for value-added health labels
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- Figure 37: Lunch menu enticements, July 2012
- Using ethnic flavour trends to prompt purchases
- Navigating the potential pitfalls and opportunities of vegetarian food
Lunchtime Targeting Opportunities
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- Key points
- Employee target groups
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- Figure 38: Workday lunch target groups, July 2012
- Grab & Goers
- Take a Breakers
- Unconnected
Appendix – Market Size and Forecast
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- Figure 39: Best- and worst-case forecasts of the UK contract catering market size, 2012-17
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Appendix – Venues Visited for Lunch
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- Figure 40: Venues visited for lunch for work/school/college, July 2012
- Figure 41: Most popular venues visited for lunch for work/school/college, by detailed demographics, July 2012
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- Figure 42: Next most popular venues visited for lunch for work/school/college, by detailed demographics, July 2012
- Figure 43: Other venues visited for lunch for work/school/college, by detailed demographics, July 2012
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- Figure 44: Venues visited for lunch for work/school/college, by most popular factors influencing lunch venue choice, July 2012
- Figure 45: Venues visited for lunch for work/school/college, by next most popular factors influencing lunch venue choice, July 2012
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- Figure 46: Factors influencing lunch venue choice, by most popular venues visited for lunch for work/school/college, July 2012
- Figure 47: Factors influencing lunch venue choice, by next most popular venues visited for lunch for work/school/college, July 2012
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- Figure 48: Venues visited for lunch for work/school/college, by most popular lunch menu enticements, July 2012
- Figure 49: Venues visited for lunch for work/school/college, by next most popular lunch menu enticements, July 2012
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- Figure 50: Venues visited for lunch for work/school/college, by most popular use of and interest in sandwich menu enticements, July 2012
- Figure 51: Venues visited for lunch for work/school/college, by next most popular use of and interest in sandwich menu enticements, July 2012
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Appendix – Out-of-home Meal Occasions for Ready-to-eat Food/Drink
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- Figure 52: Venues used for ready-to-eat food/drink purchased, by mealtime, July 2012
- Figure 53: Venues used for ready-to-eat food/drink purchased at breakfast time, by detailed demographics, July 2012
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- Figure 54: Venues used for ready-to-eat food/drink purchased at lunchtime, by detailed demographics, July 2012
- Figure 55: Venues used for ready-to-eat food/drink purchased at dinner time, by detailed demographics, July 2012
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- Figure 56: Venues used for ready-to-eat food/drink purchased at other mealtime, by detailed demographics, July 2012
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Appendix – Factors Influencing Where People Buy Lunch
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- Figure 57: Factors influencing lunch venue choice, July 2012
- Figure 58: Most popular factors influencing lunch venue choice, by detailed demographics, July 2012
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- Figure 59: Next most popular factors influencing lunch venue choice, by detailed demographics, July 2012
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Appendix – How Have Out-of-home Lunch Habits Changed?
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- Figure 60: Changes in out-of-home lunch behaviour, July 2012
- Figure 61: Changes in the number of times lunch bought out of home, by detailed demographics, July 2012
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- Figure 62: Changes in the amount spent on lunch out of home, by detailed demographics, July 2012
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Appendix – Workday Lunch Habits
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- Figure 63: Workday lunch habits, July 2012
- Figure 64: Most popular workday lunch habits, by detailed demographics, July 2012
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- Figure 65: Next most popular workday lunch habits, by detailed demographics, July 2012
- Figure 66: Other workday lunch habits, by detailed demographics, July 2012
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- Figure 67: Workday lunch habits, by most popular workday lunch habits, July 2012
- Figure 68: Workday lunch habits, by next most popular workday lunch habits, July 2012
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- Figure 69: Workday lunch habits, by other workday lunch habits, July 2012
- Figure 70: Attitudes towards lunch, by most popular workday lunch habits, July 2012
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- Figure 71: Attitudes towards lunch, by next most popular workday lunch habits, July 2012
- Figure 72: Attitudes towards lunch, by other workday lunch habits, July 2012
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- Figure 73: Factors influencing lunch venue choice, by most popular workday lunch habits, July 2012
- Figure 74: Factors influencing lunch venue choice, by next most popular workday lunch habits, July 2012
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- Figure 75: Factors influencing lunch venue choice, by other workday lunch habits, July 2012
- Figure 76: Lunch menu enticements, by most popular workday lunch habits, July 2012
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- Figure 77: Lunch menu enticements, by next most popular workday lunch habits, July 2012
- Figure 78: Lunch menu enticements, by other workday lunch habits, July 2012
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- Figure 79: Use of and interest in sandwich menu enticements, by most popular workday lunch habits, July 2012
- Figure 80: Use of and interest in sandwich menu enticements, by next most popular workday lunch habits, July 2012
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- Figure 81: Use of and interest in sandwich menu enticements, by other workday lunch habits, July 2012
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Appendix – Lunch Menu Enticements
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- Figure 82: Lunch menu enticements, July 2012
- Figure 83: Likelihood of buying dishes which include one (or more) of your recommended five fruit/vegetables a day, by detailed demographics, July 2012
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- Figure 84: Likelihood of buying dishes which are low-fat/low-calorie dish/drink, by detailed demographics, July 2012
- Figure 85: Likelihood of buying dishes which are labelled as ‘natural’, by detailed demographics, July 2012
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- Figure 86: Likelihood of buying spicier food, by detailed demographics, July 2012
- Figure 87: Likelihood of buying dishes which have added health benefits, by detailed demographics, July 2012
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- Figure 88: Likelihood of buying dishes which are half/half, by detailed demographics, July 2012
- Figure 89: Likelihood of buying dishes which low in carbohydrates, by detailed demographics, July 2012
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- Figure 90: Likelihood of buying dishes which are made using ethical ingredients, by detailed demographics, July 2012
- Figure 91: Likelihood of buying dishes which are lighter, by detailed demographics, July 2012
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- Figure 92: Likelihood of buying small dishes/grazing dishes, by detailed demographics, July 2012
- Figure 93: Likelihood of buying dishes which are vegetarian/meat-less, by detailed demographics, July 2012
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- Figure 94: Likelihood of buying dishes which cater for specific dietary requirements, by detailed demographics, July 2012
- Figure 95: Use of and interest in sandwich menu enticements, by most popular lunch menu enticements, July 2012
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- Figure 96: Use of and interest in sandwich menu enticements, by next most popular lunch menu enticements, July 2012
- Figure 97: Use of and interest in sandwich menu enticements, by other lunch menu enticements, July 2012
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- Figure 98: Lunch menu enticements, by most popular attitudes towards lunch, July 2012
- Figure 99: Lunch menu enticements, by next most popular attitudes towards lunch, July 2012
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Appendix – Lunchtime Targeting Opportunities
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- Figure 100: Workday lunch target groups, by detailed demographics, July 2012
- Figure 101: Workday lunch habits, by workday lunch target groups, July 2012
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- Figure 102: Venues visited for lunch for work/school/college, by workday lunch target groups, July 2012
- Figure 103: Venues used for ready-to-eat food/drink purchased, by mealtime, by workday lunch target groups, July 2012
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- Figure 104: Changes in out-of-home lunch behaviour, by workday lunch target groups, July 2012
- Figure 105: Attitudes towards lunch, by workday lunch target groups, July 2012
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- Figure 106: Factors influencing lunch venue choice, by workday lunch target groups, July 2012
- Figure 107: Lunch menu enticements, by workday lunch target groups, July 2012
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- Figure 108: Use of and interest in sandwich menu enticements, by workday lunch target groups, July 2012
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