“The small business banking market is afflicted by low levels of competition and low levels of customer churn, but this could be about to change. As more small business customers become aware of new faster switching times and are better able to make comparisons between providers, more are likely to consider changing banks.”
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Introduction
Executive Summary
Issues in the Market
Trend Application
Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
Market Drivers
Small Business Population
Market SWOT Analysis
Market Size and Forecast
Small Business Lending
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Small Business Owner
Ownership of Business Bank Accounts
Assessing Customer Needs and Satisfaction
Switching Experience and Intentions
Other Products Held and Access to Finance
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Who’s Innovating?
Market Share
Companies and Products
Brand Communication and Promotion
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Market Size and Forecast
12th August 2014
“PayPal’s large, established customer base, coupled with the attractive offerings of its new lending platform, paves the way for near-certain success among small businesses in the UK.” 
25th February 2014
“During a time of low interest rates, savings providers need to find new ways to incentivise savers. Giving savers a greater deal of flexibility and control over the structure of their savings could help to engage with a large proportion of currently dissatisfied consumers.”
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What potential is there to improve take-up of the small business bank accounts?
