Small Business Banking: Inc Impact of COVID-19 - UK - November 2020
Small Business Banking: Inc Impact of COVID-19 - UK - November 2020

"Despite the enormous threats posed by it, COVID-19 also offers a unique opportunity to highlight the importance of specialist small business banking products, such as accessing finance and support. Banks’ response to the crisis has been welcomed by small business owners, with established providers particularly standing to gain in terms of customer perceptions. Looking forward, the industry must capitalise on its renewed standing in customers’ eyes as the difficult road ...

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Overview

Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Overview
Executive Summary
Issues and Insights

Market

Market

Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.

The Market – Key Takeaways
Market Size and Forecast
Small Business Lending
Market Drivers
Regulatory and Legislative Changes

Consumer

Consumer

Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.

The Consumer – Key Takeaways
Small Business Sentiment
Business Bank Account Ownership and Tenure
Business Product Ownership
Channel Preferences
Purchase Drivers
Fees and Charges Preferences
Impact of COVID-19 on Behaviours
Impact of COVID-19 on Attitudes
Attitudes towards Small Business Banking

Brand/Company

Brand/Company

Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.

Companies and Brands – Key Takeaways
Market Share
Competitive Strategies
Launch Activity and Innovation
Advertising and Marketing Activity

Data

Data

Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

Appendix – Data Sources, Abbreviations and Supporting Information