Table of Contents
Issues in the Market
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- Main issues
- Definition
- Abbreviations
Future Opportunities
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- Cinema operators missing a trick?
- Cure the queues…
- …but look too at cost and quality
- Some sectors failing to capitalise on demand for healthy options
Market in Brief
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- Catering at leisure venues prospers, with a few exceptions…
- …but a hard road ahead
- Costs rising at a time when value will come into focus
- Comfort zone keeps operators from innovating
- Clubs is largest sector by far but one of the slowest growing
- Treat element drives some sectors…
- …as weather and tourism impact on others
- Big contract caterers still dominant
- Expense, queues and quality are main issues with consumers
Internal Market Environment
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- Key points
- Higher staff costs increase pressure on operators…
- …as do rising utility costs
- Cutting back on discretionary expenditure in order to keep up leisure habits
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- Figure 1: Domestic and overseas holiday volume, 2003-13
- UK’s tourism deficit has risen to over £20 billion
Broader Market Environment
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- Key points
- Cutting back on secondary expenditure
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- Figure 2: Trends in selected areas of discretionary expenditure, at current and constant prices, 1989-94
- Growth in spending power flattens off…
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- Figure 3: Trends in personal disposable income and consumer expenditure, 2003-13
- …while family numbers plateau
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- Figure 4: Forecast adult population trends, by lifestage, 2003-13
- Population changes are positive for some
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- Figure 5: Trends in the age structure of the UK population, by gender, 2003-13
- Weather impacts on some sectors
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- Figure 6: Trends in the amount of rainfall and sunshine in the UK, 2003-08
Strengths and Weaknesses in the Market
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- Strengths
- Weaknesses
Who’s Innovating?
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- Key points
- Growing focus on food quality
- Green issues are more important than ever – to clients
- Involving the public in environmentally friendly initiatives
- Food miles and British is best
- Fat chance of overeating
- Online ordering
- More than just snacks
Market Size and Forecast
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- Key points
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- Figure 7: UK leisure venue catering market size trends, 2003-13
- Catering growth fails to keep pace with spending in host venues
- Times toughening?
- A hard road ahead for some?
- Factors used in the forecast
Segment Performance
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- Key points
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- Figure 8: UK leisure venue catering market, by sector, 2004-08
- Nightclubs and discotheques
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- Figure 9: Catering within the nightclubs and discotheques market, 2003-09
- Luminar Group Holdings plc
- Cinema
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- Figure 10: Catering within the cinema market, 2003-09
- The major circuits – Odeon, Cineworld and Vue
- Independent operators
- Museums and art galleries
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- Figure 11: Catering within the museums and art galleries market, 2003-09
- The British Museum
- Tate
- National Gallery
- Natural History Museum
- Victoria & Albert Museum
- Bingo
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- Figure 12: Catering within the bingo market, 2003-09
- Mecca Bingo
- Historic buildings
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- Figure 13: Catering within the historic buildings market, 2003-09
- The National Trust
- Historic Royal Palaces
- English Heritage
- Tenpin bowling
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- Figure 14: Catering within the tenpin bowling market, 2003-09
- Tenpin
- AMF Bowling
- Theme parks
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- Figure 15: Catering within the theme parks market, 2003-09
- Merlin Entertainments
- Zoos and wildlife sites
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- Figure 16: Catering within the zoos and wildlife parks market, 2003-09
- Chester Zoo
- London Zoo
- Longleat
- Theatre
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- Figure 17: Catering within the theatres market, 2003-09
- Really Useful Theatre
- Delfont Mackintosh Theatres
Companies and Products
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- Key points
- Industry structure
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- Figure 18: Leading operators in the leisure venue catering market, January 2009
- Compass Group plc
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- Figure 19: Key financial data for Compass Group plc, 2005-08
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- Figure 20: Compass Group plc, leading leisure venue catering contracts, January 2009
- Elior
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- Figure 21: Key financial data for Digby Trout Restaurants Ltd, 2004-07
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- Figure 22: Digby Trout Restaurants, leading leisure venue catering contracts, January 2009
- Sodexo
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- Figure 23: Key financial data for Sodexo, 2005-08
- Figure 24: Sodexo Prestige, leading leisure venue catering contracts, January 2009
- Searcy Tansley & Company Ltd
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- Figure 25: Key financial data for Searcy Tansley & Company Ltd, 2006 and 2007
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- Figure 26: Searcy’s, leading leisure venue catering contracts, January 2009
- BaxterStorey Ltd
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- Figure 27: BaxterStorey, leading leisure venue catering contracts, January 2009
- Heritage Portfolio
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- Figure 28: Heritage Portfolio, leading leisure venue catering contracts, January 2009
- Benugo
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- Figure 29: Benugo Ltd, leading leisure venue catering contracts, January 2009
How do Consumers View their Leisure Time?
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- Key points
- How do consumers view their leisure time?
- Few consumers willing to relinquish their leisure habits
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- Figure 30: Agreement with attitudinal statements on leisure activities, October/November 2008
- Family market hit hardest by recession
Where do they Visit?
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- Key points
- Where do they visit?
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- Figure 31: Visiting of leisure venues in the UK in the last 12 months, October/November 2008
- Youngsters can splash out on themselves at a movie
- Demographic differences
- History enthusiasts able to spot an impostor when it comes to food and drink
- Many concert and music festival-goers are young, free and single
- Quality and taste are watchwords for museum and art gallery visitors
- Families go to the zoo
- Youngsters and families are the theme
- Operators need to bowl over teenagers and parents
- Bet on food for blokes
- Russian roulette at the tables
- Museum and art gallery visitors a prime target for edutainment
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- Figure 32: Most popular leisure venues where adults have purchased food or drink, by attitudes towards leisure activities, October/November 2008
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- Figure 33: Most popular leisure venues where adults have purchased food or drink, by attitudes towards leisure activities, October/November 2008
Where do Consumers Buy Food and Drink?
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- Key points
- Where do consumers buy food and drink?
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- Figure 34: Visiting of leisure venues in the UK in the last 12 months, October/November 2008
- Youngsters and families biggest eaters at the cinema
- If music be the food they love
- Fun offer for teenagers and families with kids
- Quality of product and service key at theatres and arts venues
- Good food and a comfy place to eat it
- Portable but healthy offer likely to send them wild at the zoo
- Bowl them over with cheap but cheerful offer
- Eat, drink and be merry but only if you’re a bloke
- Quality more important than quantity for museum and art gallery visitors
- Putting the drama back into dining
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- Figure 35: Most popular leisure venues where adults have purchased food or drink, by attitudes towards leisure activities, October/November 2008
- Utilising the full power of the internet
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- Figure 36: Next most popular leisure venues where adults have purchased food or drink, by attitudes towards leisure activities, October/November 2008
What Consumers Think about Buying Food and Drink in Leisure/Sports Venues
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- Key points
- What consumers think about buying food and drink in leisure/sports venues?
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- Figure 37: Attitudes towards food and drink at leisure or sports venues, October/November 2008
- Consumers fill up before they go out
- Lack of cash prompts consumers to eat before they go
- Financial demands of a family are a hard issue to swallow
- Large families take their own food and drink
- Consumers not prepared to stand in line
- DIY approach to eating while out
- Consumers still watching what they and their children eat, even when out
- Parents of pre-schoolers and third agers united in disappointment
- Well-educated and affluent people unimpressed with what’s on offer
- People who eat elsewhere put off by the offer, not necessarily the cost
- Transport or time issues make consumers less choosy
- The experience sorts the men from the boys
- Brand snobbery alive and well among youngsters
- Don’t make third agers rush their food
- Consumers still willing to travel for the right offer
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- Figure 38: Most popular attitudes towards food and drink at leisure or sports venues, by attitudes towards leisure activities, October/November 2008
- Consumers who buy from branded outlets most likely to have cut back on leisure activities to save money
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- Figure 39: Next most popular attitudes towards food and drink at leisure or sports venues, by attitudes towards leisure activities, October/November 2008
- Secondary expenditure most likely to be cut at cinemas and bowling alleys
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- Figure 40: Most popular attitudes towards food and drink at leisure or sports venues, by leisure venues where food or drink has been bought in the last 12 months, October/November 2008
- But consumers do love eating at the cinema
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- Figure 41: Next most popular attitudes towards food and drink at leisure or sports venues, by leisure venues where food or drink has been bought in the last 12 months, October/November 2008
- Operators missing out…and it’s their own fault
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- Figure 42: Most popular attitudes towards food and drink at leisure or sports venues, by leisure venues where food or drink has been bought in the last 12 months, October/November 2008
- Brands meet the demand for convenience but not necessarily the choice
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- Figure 43: Next most popular attitudes towards food and drink at leisure or sports venues, by leisure venues where food or drink has been bought in the last 12 months, October/November 2008
Leisure Venue Catering – Targeting Opportunities
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- Key points
- Number of leisure venues visited in the last 12 months
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- Figure 44: Number of leisure venues visited in the last 12 months, October/November 2008
- Consumers fuse entertainment with culture
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- Figure 45: Number of leisure venues visited in the last 12 months, by type, October/November 2008
- Number of leisure venues bought food and drink at in the last 12 months
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- Figure 46: Number of leisure venues where food and drink is purchased in the last 12 months, October/November 2008
- Entertainment goes hand in hand with food and drink
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- Figure 47: Number of leisure venues where food and drink is purchased in the last 12 months, by type, October/November 2008
- Leisure venue catering target groups
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- Figure 48: Leisure venue catering target groups, October/November 2008
- Experience Factor (19% of respondents)
- Price Motivated (18% of respondents)
- Quality and price concerned (13% of respondents)
- Unimpressed (13% of respondents)
- Unconcerned (37% of respondents)
Appendix – How do Consumers View their Leisure Time?
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- Most popular statements on leisure activities, by detailed demographics
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- Figure 49: Most popular statements on leisure activities, by detailed demographics, October/November 2008
- Next most popular statements on leisure activities, by detailed demographics
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- Figure 50: Next most popular statements on leisure activities, by detailed demographics, October/November 2008
Appendix – Where do Consumers Buy Food and Drink?
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- Most popular leisure venues where adults have purchased food or drink, by detailed demographics
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- Figure 51: Most popular leisure venues where adults have purchased food or drink, by detailed demographics, October/November 2008
- Next most popular leisure venues where adults have purchased food or drink, by detailed demographics
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- Figure 52: Next most popular leisure venues where adults have purchased food or drink, by detailed demographics, October/November 2008
Appendix – What Consumers Think About Buying Food and Drink in Leisure/Sports Venues
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- Figure 53: Most popular attitudes towards food and drink at leisure or sports venues, by detailed demographics, October/November 2008
- Next most popular attitudes towards food and drink at leisure or sports venues, by detailed demographics
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- Figure 54: Next most popular attitudes towards food and drink at leisure or sports venues, by detailed demographics, October/November 2008
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Appendix – Leisure Venue Catering: Targeting Opportunities
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- Number of leisure venues visited in the last 12 months, by detailed demographics
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- Figure 55: Repertoire of leisure venues visited in the last 12 months, by detailed demographics, October/November 2008
- Number of leisure venues where food and drink is purchased in the last 12 months, by detailed demographics
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- Figure 56: Repertoire of number of leisure venues where food and drink is purchased in the last 12 months, by detailed demographics, October/November 2008
- Leisure venue target groups, by detailed demographics
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- Figure 57: Leisure venue target groups, by detailed demographics, October/November 2008
- Leisure venue target groups, by leisure habits
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- Figure 58: Leisure venue target groups, by attitudes towards leisure activities, October/November 2008
- Leisure venue target groups, by attitudes toward food/drink at leisure venues
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- Figure 59: Leisure venue target groups, by attitudes towards food and drink at leisure venues, October/November 2008
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