What you need to know

Property and casualty insurance is often compulsory, and therefore ownership remains high across auto and homeowners policies. In a quickly changing market that will be affected by D2C (direct-to-consumer) offerings, insurers need to differentiate themselves not only in price, but in overall customer experience.

Definition

This Report only covers P&C (property and casualty) insurance – auto, homeowner/condo, and renters insurance. It does not include any information about health or life insurance. This Report builds on the analysis presented in Mintel’s Property and Casualty Insurance – US, March 2019.

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