“The COVID-19 outbreak has the potential to turbo-charge the online retailing industry in Italy, though this depends on the customer’s experience of individual retailers’ services. Amazon is likely to have been a big winner due to its already high levels of penetration and its focus on non-food segments, with non-food retailers most impacted by the outbreak. But – mainly for cultural reasons – the Italian market remains underdeveloped relative to other ...
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The market – What you need to know
Market size
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The consumer – What you need to know
What they buy online
Frequency of shopping online
Where they shop online
Important features when shopping online
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Companies and brands – What you need to know
Leading players
Market shares
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data sources, abbreviations and supporting information
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The impact of COVID-19 on consumer behaviour and the online retail market
