Table of Contents
Introduction
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- Key findings
Data Sources
Abbreviations
Issues in the Market
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- Deceptive booking practices
- Intercity bus travel
- Sharing-economy impact
- Brand consolidation
- Destination trends
Global Summary
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- Population ageing
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- Figure 1: Population aged 60 & over in Europe & by selected country, 2015, 2030 & 2050
- Immigration will have only a minor impact
- Implications for European leisure travel industry
- Economy
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- Figure 2: Overview of World Economic Outlook projections, % change, unless noted otherwise, April 2017
- Exchange rates
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- Figure 3: Forecasted exchange rates, 3 months & 12 months in the future, 11 April 2017
- Tourism flows
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- Figure 4: Tourism arrivals* (m) by major European country, 2012-20
- Incoming versus domestic tourism
- France
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- Figure 5: France – Travel & tourism: market segmentation by volume (m), 2007-15
- Germany
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- Figure 6: Germany – Travel & tourism: market segmentation by volume (m), 2007-15
- Italy
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- Figure 7: Italy – Travel & tourism: market segmentation by volume (m), 2007-15
- Russia
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- Figure 8: Russia – Travel & tourism: market segmentation by volume (m), 2008-15
- Spain
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- Figure 9: Spain – Travel & tourism: market segmentation by volume (m), 2011-15
- Turkey
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- Figure 10: Turkey – Travel & tourism: market segmentation by volume (m), 2009-15
- UK
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- Figure 11: UK – Travel & tourism: market segmentation by volume (m), 2007-15
- Spending on travel and tourism
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- Figure 12: Spending* on travel & tourism in Europe, 2016, 2017 & 2027
- Departures from European countries
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- Figure 13: Number of trips to European destinations*, by European source market, 2012-15
- Figure 14: Holiday trips taken, by European country, 2012-15
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- Figure 15: Number of tourists who took a personal trip of 4 nights or more, by European country, 2010-15
- Accommodation capacity
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- Figure 16: Number of accommodation establishments*, by European country, 2010-15
- Figure 17: Bed places* in accommodation establishments, by country, 2010-15
Deceptive Booking Practices
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- Legal background
- Holiday fraud up for fifth year in a row
Intercity Bus Travel
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- Impacting railroads
- ‘Cabotage’ an issue
- FlixBus dominates the sector
- A decentralised structure
- A technology-based company
- Exploring Europe for €99
- FlixBus acquired Deutsche Post’s long-distance coach service
- Long-term synergies
Sharing-economy Impact
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- Airbnb – A major presence in France
- Île-de-France Airbnb’s biggest market
- A ten-fold increase since 2012
- Airbnb expands into holiday rentals
- Airbnb acquires Luxury Retreats
- Airbnb has taken over two German rental platforms
- Fewo Vista
- Vacaleo
Brand Consolidation
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- One brand TUI
- TUI’s rebranding timeline
- Belgium, Nordics and France with the UK and Ireland still to come
- Thomas Cook more prominent
Destination Trends
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- North Africa and Turkey coming back?
- North Africa recovering…
- Germans returning to Egypt
- French returning to Tunisia
- …but Turkey lags
- Turkey tourist numbers down again in February
- Conflicting reports from tour operators regarding Turkey
- Cash incentive offered to cruise ships
- German Air passengers up year on year
- Trump factor – US to be avoided?
- Germans are rethinking US holidays
- Hotel prices rise in Croatia
- Terrorism a threat in the Philippines
- Travel (from the US) to Russia on the upswing
- Demand for the Trans-Siberian Railway
- Operators scrambling to keep up with demand
- For some, 2016 was already an up year
- Dubai sees rise in tourism
- Cyprus on the upswing
- Lengthening the season
- A 35% increase in arrivals targeted for next five years
Distribution
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- Structural changes in the German travel market
- DER Touristik’s Hartmann optimistic for future of organised travel
- OTA market share slipping in France
- Package-tour distribution channels
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- Figure 18: Package-tour distribution channels, by type of package, 1 November 2015-31 October 2016
- Travel booking channels in Italy
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- Figure 19: Travel booking channels used by residents of Italy, by type of trip, 2015-16
- Tour operators downsize in Swiss market
- Hotelbeds consolidates bedbank sector
- Hotelbeds acquires GTA
- GTA
- Ryanair to launch personalised offers
- Connecting flights
- Google introduces travel-package metasearch
- Instant booking, a sine qua non for holiday rentals
- HolidayCheck rates hotels
- Company history
- 650,000 hotels reviewed
- Targeting online package-tour market
- Financial results 2016
- Goals for 2017
- New website aims to give agents online visibility
Cruising – Still Top of the List for Europe
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- Figure 20: Trend in European cruise passengers, 2005-16
- Germany leads the way
- 4 million German passengers by 2027?
- River cruising enjoys steady growth too
- Other markets growing too
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- Figure 21: Leading European cruise source markets, 2013-16
- European cruise fleet
- The Mediterranean
- Northern Europe
- Order pipeline
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- Figure 22: Worldwide cruise-ship orders, 2016-19
- Home ports
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- Figure 23: Revenue passengers – Major European home ports, 2013-15
- Embarkations and port-call visits
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- Figure 24: Trend in European cruise embarkations & port-of-call visits, 2010-15
- Figure 25: Number of passengers (000) in leading European cruise ports, 2015
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Major Players in European Leisure
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- Figure 26: Top 10 European tour operators, FYs 2015 & 2016
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TUI
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- SWOT analysis
- TUI becoming a travel content business
- Controlling the supply chain
- Revenue down slightly in 2015/16
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- Figure 27: turnover by segment for 2014/15-2015/16*
- Figure 28: EBITA* by segment, 2014/15-2015/16
- Q1 loss reduced
- Outlook for FY 2017
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- Figure 29: Outlook for FY 2017*
- TUI Group has sold Hotelbeds
- TUI unloads Travelopia
- 50 specialist brands
- travel.me – TUI’s branded content portal
- Going global
- IT to drive TUI’s global expansion
- TUI Hotels & Resorts
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- Figure 30: Hotel beds by region, 2016
- Figure 31: Hotels by asset management structure, 2016
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- Figure 32: TUI’s hotel portfolio, by brand & concept, FY 2015-FY 2016
- Hotel group expansion
- RIU
- Ownership structure
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- Figure 33: Location of RIU hotels by region, country & resort, 2016
- Holiday hotels
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- Figure 34: RIU hotels that operate with an adults-only format, 2016
- RIU’s city hotels
- RIU upgrades
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- Figure 35: Development specifications for RIU, 2017
- TUI BLUE
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- Figure 36: TUI BLUE portfolio, 2017
- The latest TUI BLUE
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- Figure 37: Development specifications for TUI Blue, 2017
- Robinson
- Guest profile
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- Figure 38: Robinson club location, 2017
- Robinson expansion and upgrades
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- Figure 39: Development specifications for Robinson, 2017
- TUI Magic Life
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- Figure 40: TUI Magic Life’s portfolio, by country, 2017
- Figure 41: Development specifications for TUI Magic Life, 2017
- TUI Sensitori
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- Figure 42: Development specifications for TUI Sensitori, 2017
- TUI Sensimar
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- Figure 43: Development specifications for TUI Sensimar, 2017
- TUI Family Life
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- Figure 44: The TUI Family Life portfolio, 2017
- Figure 45: Development specifications for TUI Family Life, 2017
- TUI doubles hotel portfolio for summer 2017
- TUI cruises
- TUI Cruises
- Hapag-Lloyd Cruises
- Thomson Cruises
- Thomson’s new ships
Thomas Cook
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- SWOT analysis
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- Figure 46: Thomas Cook’s results for FY, 2015-16
- Thomas Cook’s strategy
- Thomas Cook hotels
- Pipeline of new hotels
- Casa Cook Kos
- Casa Cook Majorca
- Sunprime Hotels Tenerife
- Sunwing Family Resorts
- SENTIDO
- SunConnect
- smartline
- Germans and Brits to share more Cook hotels
- £21-million deal with Webjet
- Summer 2017 bookings
- Continental Europe strong
- UK summer bookings flat
- UK going upmarket
- Condor under pressure
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- Figure 47: Condor results for FY 2015-FY 2016
- ‘Fast Track’ measures
- Competition heating up
- Cook takes over 100% of UK retail JV
- Closing 39 UK stores
- High-street retail still important
- Thomas Cook and Hotelplan co-operation
- China connection
- JV formed
DER Touristik
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- SWOT analysis
- New structure
- Apollo
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- Figure 48: Financial results for DER Touristik AB, 2008-15
- Novair
- Kuoni Travel UK
- Destinations
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- Figure 49: Top 20 destinations for Kuoni UK tours in 2016 & 2017
- Figure 50: Kuoni UK’s top ten guided tours in 2016 & 2017
- Distribution
- International expansion with Avigo
- Cruises
- Cruising trends
- Same-sex honeymoons
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- Figure 51: Top LGBT honeymoon destinations, 2016
- Foothold in Eastern Europe
- Travel agencies and hotels
FTI Touristik
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- SWOT analysis
- Sales up 5% in FY 2015/16
- BigXtra
- 9vorFlug
- LAL
- sonnenklar.TV
- TVG
- driveFTI
- FTI Cruises
- FTI Ticketshop
- fly.de
- LABRANDA Hotels & Resorts
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- Figure 52: LABRANDA Hotels & Resorts' portfolio by location, 2017
- Meeting Point International
- Meeting Point Rent-A-Car
- Youtravel
- erf68, travianet and touristic24
- A luxury brand for FTI?
- Expansion in Dubai
- FTI enters Dutch market
Club Med
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- SWOT analysis
- A return to profitability
- GO for Ch@nGE
- 70 resorts and 24 destinations
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- Figure 53: Club Med’s resort portfolio, 2017
- New resort openings
- Chinese market
alltours
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- SWOT analysis
- A change in leadership
- alltours philosophy and strategy
- Group structure
- Byebye
- Reiseportal GmbH
- allsun hotels
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- Figure 54: Alltours’ portfolio of allsun hotels, 2017
- ‘allvital’ sports
- KomfortPlus
- Other hotel brands
- alltours growing in Spain
- Barcelona, Costa Brava and Costa Dorada new to programme
- Prices for Spain going up
Hotelplan
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- SWOT analysis
- Hotelplan’s business units
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- Figure 55: Turnover by strategic business unit, 2016
- Hotelplan Suisse
- Recap 2016
- bta first travel AG
- Recap 2016
- Hotelplan UK
- Inntravel
- Explore
- Recap 2016
- Holiday Home Division
- 2016 recap
- bedfinder
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- Figure 56: bedfinder’s position as a travel intermediary, 2017
- 2016 recap
- Hotelplan holidays for Google
- Hotelplan Italia sold
Alpitour
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- SWOT analysis
- Tour operating
- Aviation
- Hotels
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- Figure 57: The VOI Italia hotel portfolio, by location, 2017
- Distribution
Schauinsland Reisen
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- SWOT analysis
- Distribution
- Destinations
- Hotel partners
- Airline partners
- Current trend
- Winter season 2017/18
FRAM
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- SWOT analysis
- FRAM purchased Plein Vent and Tourivac
- FRAM acquired by LBO
- Club hotels expanding
- Grading scheme
- An objective of 30 Framissimas
- Olé clubs to be continued
- Pricing strategy
- An increase in round tours
- A major TV ad campaign
- FlexiFram on Frampro.fr
Kuoni Now a B2B Travel Services Company
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- GTA sold to Hotelbeds.com
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- Figure 58: Kuoni Group’s financial results, by reportable segment (CHFm), 2015-16
Major Outbound Markets
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- Figure 59: Leading outbound travel markets, 2014-15
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- Figure 60: Leading outbound travel markets, 2014-15 (continued)
- Germany, the UK, France and Italy
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Germany
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- Travelling longer and spending more
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- Figure 61: Holiday trips (5 days or more), 2015-16
- Figure 62: Short holiday trips (2-4 days), 2015-16
- Destination trends
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- Figure 63: Top 10 domestic & foreign destinations for German holidaymakers*, 2016
- Long-haul travel
- Short breaks
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- Figure 64: Short trips* – Type of holiday & accommodation, 2016
- A boom in urban short breaks
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- Figure 65: Short holiday trips – City ranking domestic & abroad, 2016
- Content marketing
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- Figure 66: Preferred content for inspiration, 2016
- How trips are organised and booked
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- Figure 67: Holiday organisation & booking, 2006 & 2016
- Outlook for 2017
- Holiday rentals in demand
- Tour operators
- Flat summer sales as of February
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- Figure 68: Top-8 air package-tour operators* on the German market, 2014/15-2015/16
- TUI Germany sales up by 6%
- Thomas Cook Germany doing better in 2017
- DER Touristik’s Meier’s Weltreisen is Germany’s favourite
- FTI Group, the best of the majors
- alltours hopes to rebound
- Schauinsland-Reisen stands pat
- Studiosus Marco Polo
- Vtours
- Sterling results in 2016
- Airlines compete with tour operators
- Competition heating up
- Revenues stagnating for German travel agents
UK
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- Figure 69: UK outbound holiday travel departures, by month, 2014-16
- Figure 70: UK outbound travel*, by region (000), 2014-16
- UK outbound travel will “decrease significantly”
- Britons’ post-Brexit concerns
- Weak Pound top concern
- Fewer searches for EU destinations
- Airfares have declined
- Results correlate with referendum voting pattern
- Where the Pound stretches furthest
- Prices have declined in some areas
- Meal costs important deciding factor
- Turkey cheap due to slide of Lira
- Staycations on the rise
- Two thirds of trade see rise in staycations
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- Figure 71: Profile of domestic tourism industry snapshot survey respondents, 2017
- Brexit impact
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- Figure 72: Looking ahead, compared to the past 12 months, how do you think customer spending habits will change over the next 12 months? (as of march 2017)
- Figure 73: How optimistic do you feel about the future of the domestic travel trade? (as of march 2017)
- Booking trends
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- Figure 74: Have you seen a rise in visitors/bookings from any of the following groups? (as of march 2017)
- Figure 75: Over the last 12 months have you seen a rise in online/app bookings? (as of march 2017)
- Customer expectations
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- Figure 76: What do you think are the top 3 things your customers look for in an outing?, 2017
- Key trends emerging over coming 12 months
- Families to spend more on their holiday
- Weak Pound impacting school travel
- Term-time holidays banned by court ruling
- Supreme Court upholds ban
- Lower-court ruling overturned
- A question of state interference?
- Potential impact on travel
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France
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- Figure 77: Trend in the departure rate of the French for short and long holidays, 2008-16
- Tour-operator sales
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- Figure 78: Travel packages & flight-only tickets sold by tour operators in France, 1 November 2015-31 October 2016
- Figure 79: Revenue generated from the sale of packages & flight-only tickets by tour operators in France, 1 November 2015-31 October 2016
- Travel-package sales
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- Figure 80: Travel packages sold in France, 1 November 2015-31 October 2016
- Seasonality of travel-package sales
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- Figure 81: Travel packages sold in France, by season, 1 November 2015-31 October 2016
- Package-tour destinations
- Medium haul
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- Figure 82: Top-10 destination for medium-haul travel packages, 1 November 2015-31 October 2016
- Figure 83: Top-10 destination for medium-haul travel packages, 1 November 2015-31 October 2016 (continued)
- Long haul
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- Figure 84: Top-10 destination for long-haul travel packages, 1 November 2015-31 October 2016
- Figure 85: Top-10 destination for long-haul travel packages, 1 November 2015-31 October 2016 (continued)
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Italy
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- Figure 86: Tourist trips undertaken by residents of Italy, 2014-16
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- Figure 87: Overnights on tourist trips undertaken by residents of Italy, 2014-16
- Figure 88: Average length of stay for tourist trips undertaken by Italian residents, 2014-16
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- Figure 89: Tourist trips undertaken by residents of Italy by quarter, 2015-16
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Russia
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- Figure 90: Trend in Russian outbound travel (000), by selected country, 2014-15
- Georgia growing destination for Russians
- An improving outlook
- Russian tourist spending up 40% in 2016
- Outlook for 2017
- Turkey hopes to get 5 million Russians in 2017
- Flights to Egypt hopefully to resume soon
- Russians in Spain
- Vietnam up-and-coming destination for Russians
- Russian tourist office in Hanoi
- Visa restrictions eased
- A co-operation agreement between VNAT and Rostourism
- Airlines expanding routes to leisure destinations
- Pobeda expands network
- Legacy carriers increase flights to holiday destinations
- More routes to Asia
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What Next?
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- Holiday rentals hand in hand with staycations
- Brexit uncertainty for UK outbound market
- Currency, healthcare, student exchanges
- Hotel and cruise capacity a differentiator
- Control the customer experience
- Tour-operator packages have a good future
- Customer reps an added security for holidaymakers
- Accommodation-rental platforms will evolve
- More infrastructure in destinations
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