Table of Contents
Abbreviations
Introduction
Executive Summary
Retail Sales Trends
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- Figure 1: Retail sales by category of retailer, 1993-97
- Figure 2: All retail sales, at current and constant prices, 1993-98
- Figure 3: Food retail sales, by category of retailer, 1993-97
- Figure 4: Non-specialist food retailers sales, at current and constant prices, 1993-98
- Figure 5: Specialist food retailers sales, at current and constant prices, 1993-98
- Figure 6: Non-food retail sales by category of retailer, 1993-97
- Figure 7: Non-specialist non-food retailers sales, at current and constant prices, 1993-98
- Figure 8: Specialist non-food retailers sales, at current and constant prices, 1993-98
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Sector Overviews and Retailer Performance
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- Figure 9: Comparison of sector sales, 1993-97
- Figure 10: Comparison of key indicators of concentration, 1993-97
- Figure 11: Major retail companies UK operations, 1996 and 1997
- Figure 12: Retail sales through non-specialist food retailers, 1993-98
- Figure 13: Non-specialist food retailers, 1998
- Figure 14: Outlet numbers operated by leading non-specialist food retailers, 1995-97
- Figure 15: Non-specialist food retailers' sales, 1993-98
- Figure 16: Indexed growth in non-specialist food retailers' sales, 1993-97
- Figure 17: Non-specialist food retailers' operating profits, 1993-98
- Figure 18: Indexed growth in non-specialist food retailers' operating profits, 1993-97
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Mixed Goods Retailers
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- Figure 31: Retail sales through mixed goods retailers, 1993-98
- Figure 32: Mixed goods retailers, 1998
- Figure 33: Outlet numbers operated by leading mixed goods retailers, 1995-97
- Figure 34: Mixed goods retailers' sales, 1993-98
- Figure 35: Indexed growth in mixed goods retailers' sales, 1993-97
- Figure 36: Mixed goods retailers' operating profits, 1993-98
- Figure 37: Indexed growth in mixed goods retailers' operating profits, 1993-97
- Figure 38: Mixed goods retailers' operating margins, 1993-98
- Figure 39: Proportion of sector sales held by leading mixed goods retailers, 1993-97
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Chemists and Drugstores
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- Figure 40: Retail sales through chemists and drugstore retailers, 1993-98
- Figure 41: Chemist and drugstore retailers, 1998
- Figure 42: Outlet numbers operated by leading chemists and drugstore retailers, 1995-97
- Figure 43: Chemists and drugstores' sales, 1993-98
- Figure 44: Indexed growth in chemists and drugstores retailers' sales, 1993-97
- Figure 45: Chemists and drugstores retailers' operating profits, 1993-98
- Figure 46: Indexed growth in chemists and drugstores retailers' operating profits, 1993-97
- Figure 47: Chemists and drugstores' operating margins, 1993-98
- Figure 48: Proportion of sector sales held by leading chemist and drugstores retailers, 1993-97
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Clothing and Footwear Retailers
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- Figure 49: Retail sales through clothing and footwear retailers, 1993-98
- Figure 50: Trends in sales by specialist clothing and footwear retailers, 1993-98
- Figure 51: Clothing and footwear retailers, 1998
- Figure 52: Outlet numbers operated by leading clothing and footwear retailers, 1995-97
- Figure 53: Clothing and footwear retailers' sales, 1993-98
- Figure 54: Indexed growth in clothing and footwear retailers' sales, 1993-97
- Figure 55: Clothing and footwear retailers' operating profits, 1993-98
- Figure 56: Indexed growth in clothing and footwear retailers' operating profits, 1993-97
- Figure 57: Clothing and footwear retailers' operating margins, 1993-98
- Figure 58: Proportion of sector sales held by leading clothing and footwear retailers, 1993-97
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Hardware/DIY Retailers
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- Figure 59: Retail sales through hardware/DIY stores, 1993-98
- Figure 60: Hardware/DIY retailers, 1998
- Figure 61: Outlet numbers operated by leading hardware/DIY retailers, 1995-97
- Figure 62: Hardware/DIY retailers' sales, 1993-98
- Figure 63: Indexed growth in hardware/DIY retailers' sales, 1993-97
- Figure 64: Hardware/DIY retailers' operating profits, 1993-98
- Figure 65: Indexed growth in hardware/DIY retailers' operating profits, 1993-97
- Figure 66: Hardware/DIY retailers' operating margins, 1993-98
- Figure 67: Proportion of sector sales held by leading hardware/DIY retailers, 1993-97
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Furnishings Retailers
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- Figure 68: Trends in sales by specialist furnishings retailers, 1993-98
- Figure 69: Retail sales through furnishings retailers, 1993-98
- Figure 70: Furnishings retailers, 1998
- Figure 71: Outlet numbers operated by leading furnishings retailers, 1995-97
- Figure 72: Furnishings retailers' sales, 1993-98
- Figure 73: Indexed growth in furnishings retailers' sales, 1993-97
- Figure 74: Furnishings retailers' operating profits, 1993-98
- Figure 75: Indexed growth in furnishings retailers' operating profits, 1993-97
- Figure 76: Furnishings retailers' operating margins, 1993-98
- Figure 77: Proportion of sector sales held by leading furnishings retailers, 1993-97
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Electrical Retailers
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- Figure 78: Retail sales through electrical retailers, 1993-98
- Figure 79: Electrical retailers, 1998
- Figure 80: Outlet numbers operated by leading electrical retailers, 1995-97
- Figure 81: Electrical retailers' sales, 1993-98
- Figure 82: Indexed growth in electrical retailers' sales, 1993-97
- Figure 83: Electrical retailers' operating profits, 1993-98
- Figure 84: Indexed growth in electrical retailers' operating profits, 1993-97
- Figure 85: Electrical retailers' operating margins, 1993-98
- Figure 86: Proportion of sector sales held by leading electrical retailers, 1993-97
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Booksellers
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- Figure 87: Retail sales through booksellers, 1993-98
- Figure 88: Booksellers, 1998
- Figure 89: Outlet numbers operated by leading booksellers, 1995-97
- Figure 90: Booksellers' sales, 1993-98
- Figure 91: Indexed growth in booksellers' sales, 1993-97
- Figure 92: Booksellers' operating profits, 1993-98
- Figure 93: Indexed growth in booksellers' operating profits, 1993-97
- Figure 94: Booksellers' operating margins, 1993-98
- Figure 95: Proportion of sector sales held by leading booksellers, 1993-97
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Miscellaneous Non-Food Specialist Retailers
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- Figure 96: Retail sales through miscellaneous non-food specialist retailers, 1993-98
- Figure 97: Trends in sales by miscellaneous non-food specialist retailers, 1993-98
- Figure 98: Miscellaneous non-food specialist retailers, 1998
- Figure 99: Outlet numbers operated by leading miscellaneous non-food specialist retailers, 1995-97
- Figure 100: Miscellaneous non-food specialist retailers' sales, 1993-98
- Figure 101: Indexed growth in miscellaneous non-food specialist retailers' sales, 1993-97
- Figure 102: Miscellaneous non-food specialist retailers' operating profits, 1993-98
- Figure 103: Indexed growth in miscellaneous non-food specialists retailers' operating profits, 1993-97
- Figure 104: Miscellaneous non-food specialist retailers' operating margins, 1993-98
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Mail Order
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- Figure 105: Retail sales through mail order retailers, 1993-98
- Figure 106: Mail order retailers, 1998
- Figure 107: Principal catalogues operated by leading mail order companies, 1998
- Figure 108: Mail order retailers' sales, 1993-98
- Figure 109: Indexed growth in mail order retailers' sales, 1993-97
- Figure 110: Mail order retailers' operating profits, 1993-98
- Figure 111: Indexed growth in mail order retailers' operating profits, 1993-97
- Figure 112: Mail order retailers' operating margins, 1993-98
- Figure 113: Proportion of sector sales held by leading mail order retailers, 1993-97
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Growing the Retail Brand Franchise
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- Figure 114: Food retailers trusted to deliver quality and value, October 1998
- Figure 115: Characteristics of those trusting named food retailers, October 1998
- Figure 116: Characteristics of those trusting named food retailers, October 1998
- Figure 117: Characteristics of those trusting named food retailers, October 1998
- Figure 118: Non-food retailers trusted to deliver quality and value, October 1998
- Figure 119: Characteristics of those trusting clothing retailers to deliver quality and value, October 1998
- Figure 120: Characteristics of those trusting clothing retailers to deliver quality and value, October 1998
- Figure 121: Characteristics of those trusting non-food retailers to deliver quality and value, October 1998
- Figure 122: Characteristics of those trusting non-food retailers to deliver quality and value, October 1998
- Figure 123: Characteristics of those trusting non-food retailers to deliver quality and value, October 1998
- Figure 124: Products and services likely to be bought from trusted retailers, October 1998
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Retailers and Customer Service
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- Figure 125: Food retailers providing the best customer service, October 1998
- Figure 126: Non-food retailers providing the best customer service, October 1998
- Figure 127: Service and operational improvements sought, October 1998
- Figure 128: Characteristics of those seeking service improvements, October 1998
- Figure 129: Characteristics of those seeking service improvements, October 1998
- Figure 130: Characteristics of those seeking service improvements, October 1998
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Consumer Choice - Development Opportunities For The Future
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- Figure 131: Sectors in which more choice of retailers is sought, October 1998
- Figure 132: Characteristics of those seeking wider choice in food retail outlets, October 1998
- Figure 133: Characteristics of those seeking wider choice in non-food retail outlets, October 1998
- Figure 134: Characteristics of those seeking wider choice in non-food retail outlets, October 1998
- Figure 135: Characteristics of those seeking wider choice in non-food retail outlets, October 1998
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The Economic Outlook
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- Figure 136: Perceptions of economic prospects, October 1998
- Figure 137: Characteristics by assessment of economic outlook, October 1998
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The Millennium - New Data Or Twilight Hour?
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- Figure 138: Millennium expenditure intentions, October 1998
- Figure 139: Characteristics of those spending on items to celebrate the Millennium, October 1998
- Figure 140: Characteristics of those with no plans to spend celebrating the Millennium
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Future and Forecasts
Appendices
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- Figure 141: Characteristics of those willing to buy additional services from trusted retailers, October 1998
- Figure 142: Characteristics of those willing to buy additional services from trusted retailers, October 1998
- Figure 143: Characteristics of those willing to buy additional services from trusted retailers, October 1998
- Figure 144: Characteristics of those willing to buy additional services from trusted retailers, October 1998
- Figure 145: Wider services likely to be bought by those trusting named food retailers, October 1998
- Figure 146: Wider services likely to be bought by those trusting named food retailers, October 1998
- Figure 147: Wider services likely to be bought by those trusting named food retailers, October 1998
- Figure 148: Wider services likely to be bought by those trusting named non-food retailers, October 1998
- Figure 149: Wider services likely to be bought by those trusting named non-food retailers, October 1998
- Figure 150: Wider services likely to be bought by those trusting named non-food retailers, October 1998
- Figure 151: Wider services likely to be bought by those trusting named non-food retailers, October 1998
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