Table of Contents
Introduction and Abbreviations
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- Definition
- Consumer research
- Abbreviations
Summary of Key Report Findings
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- Confidence is returning
- To sleep or not to sleep
- Female business travellers
- Business travel costs
- Low-cost travel
- Rail versus road
- Accommodation changes
- The consumer
- The future
Market Factors
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- The economy
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- Figure 1: GDP at 1998 prices, 1998-2006
- Exchange rates
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- Figure 2: Annual average exchange rates for Sterling against the euro and Dollar, 1998-2002
- Pillow talk
- Low-cost airlines
- Travel costs
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- Figure 3: UK and overseas residents visits by air and purpose of visit, percentage comparison between scheduled and charter, 2002
- Figure 4: Number of scheduled business travellers on UK airlines by fare groups, 2000-02
- Technology and DIY bookings
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- Figure 5: Internet penetration, 1998-2003
- Technology on the move
- Reward programmes
- Women and business travel
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- Figure 6: Profile of UK business travellers on hotel stays by gender, 1999-2003
- Meetings, Incentives, Conferences and Exhibitions (MICE) market
- Increase in business car registrations
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- Figure 7: Comparison of fleet, business and private new car registrations, 1998-2002
Market Size and Trends
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- Business travel overview
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- Figure 8: All* business trips taken in the UK, 1998-2003
- Duration of business trips
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- Figure 9: Total and average number of nights stayed for business trips in the UK by UK and overseas residents, 1998-2003
- Figure 10: Duration of business trips, 1998-2003
- Business spend
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- Figure 11: Total and average business spend in the UK, 1998-2003
- The top 20 destinations
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- Figure 12: Top 20 destinations visited by UK business travellers travelling by air, 2000-02
Market Segmentation
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- Mode of transport
- Air
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- Figure 13: Total number of UK business trips taken by plane, 2000-02
- Figure 14: How fares have fallen, January 1999 and January 2003*
- No frills/low-fare
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- Figure 15: Top 15 airlines used by UK business travellers, 2002
- Private charter flights
- Rail
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- Figure 16: UK business trips taken by train, 2000-02
- Road
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- Figure 17: Total number of UK business trips taken by car, 1998-2002
- Accommodation
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- Figure 18: Continental Europe rolling 12-month basis occupancy analysis, by grade of hotel, January 2000-September 2002
- Figure 19: Percentage change in performance between January 2000 and September 2002
The Supply Structure
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- Business travel management companies
- American Express (AMEX)
- Business Travel International (BTI)
- Carlson Wagonlit Travel (CWT)
- Gray Dawes
- Hotels
- InterContinental Hotels & Resorts
- Premier Inns and Lodges
- Transport
- Air
- British Airways (BA)
- easyjet
- Rail
- Eurostar
- Virgin Trains
- Car hire
- Hertz
- Thrifty
The Consumer
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- Business travellers
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- Figure 20: Any business travellers, 2001-03
- Number of hotel visits
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- Figure 21: Business trips by hotel visits in the UK, 1999-2003
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- Figure 22: GB residents on hotel business visits in the UK, 1999-2003
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- Figure 23: GB business travellers on hotel stays in the UK by age and geographic region, 1999-2003
- Mode of transport
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- Figure 24: Business travel by air, train and car hire, 2001-03
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- Figure 25: Sub-demographics for travel by air, and car-hire by business travellers, 2003
The Consumer – Hotel Brand Awareness
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- Figure I: Hotel brand awareness by any business travel, hotel visits and business flights, 2003
- Luxury hotel brands
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- Figure II: Luxury brands by gender, age, socio-demographic groups and geographic location, 1993
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- Figure III: Luxury hotel awareness by working status, salary bracket, car ownership and media category, 2003
- Mid-market hotel brands
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- Figure IV: Mid-market hotel brand awareness by gender, age, social grade and geographic region, 2003
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- Figure V: Mid-market hotel awareness by working status, salary bracket, car ownership and media category, 2003
- Budget hotels
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- Figure VI: Budget hotel brand awareness by gender, age, social grade and geographic region, 2003
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- Figure VII: Budget hotel awareness by working status, household income, car ownership and media category, 2003
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The Future
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- Business fares on the up
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- Figure 26: Regional Forecasts for business travel prices in 2004
- Low-cost versus the majors
- Flying on business
- DIY online booking
- Surf while you fly
Forecast
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- A growing market
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- Figure 27: Forecast of the UK market for business travel, 2003-07
- Trend towards lower business travel costs
- Rail improvements add hope
- Technological developments boost market
- Added benefits a must
- Factors incorporated
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