Table of Contents
Introduction
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- Definition
- Abbreviations
Executive Summary
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- The market
- Contract catering market nears £4 billion in 2016
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- Figure 1: UK market for contract catering, £ million, 2012-21
- Market environment by sector
- Business and industry
- Schools
- Healthcare
- Prisons
- Defence
- Remote sites
- Market drivers
- National economy and British population
- Brexit
- Growing concern around food waste
- Introduction of the National Living Wage
- Demand for healthier options is affecting consumer decision making
- Companies
- The consumer
- More than half of consumers have access to workplace catering facilities
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- Figure 2: Available workplace facilities, July 2016
- Buying lunch out of the home
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- Figure 3: Frequency of buying lunch to eat out-of-home, for an everyday occasion, by age, July 2016
- A fifth usually spend at least £6 on everyday lunches out-of-home
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- Figure 4: Approximate spend on a lunch out of home on an everyday occasion, July 2016
- What we think
Issues and Insights
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- The continued need to demonstrate value for money
- The facts
- The implications
- Need to tap into younger demographic
- The facts
- The implications
- The potential role of technology
- The facts
- The implications
Market Size and Forecast
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- Key points
- Market performance
- Food service management
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- Figure 5: UK Consumer expenditure on catering, £ billion, 2005-15
- Contract catering
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- Figure 6: UK contract catering market size, £ million, % change, 2012-21
- Growth expected to continue into 2017 and beyond
- Forecast methodology
Market Drivers and Trends:
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- Key points
- Factors influencing consumer product choice
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- Figure 7: Factors influencing consumer product choice, 2016
- National economy and British population
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- Figure 8: Gross domestic product, annual growth, %, 2007-15
- Growth in under-14s should boost demand for school catering services
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- Figure 9: Trends in the total and age structure of the UK population, 2014, 2019 & 2024
- The impact of the EU referendum
- Negative implications
- Potential benefits
- Outcome
- Growing concern around food waste
- Waste and Resources Action Programme
- Contract catering has lower waste levels than other kitchen types
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- Figure 10: Where food is wasted, contract catering and mean across all kitchen types, November 2013
- Introduction of the NLW
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- Figure 11: National minimum wage and national living wage, £ per hour, 2010-16
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- Figure 12: Forecast wage rate growth, £ per hour, April 2016 and April 2020
Market Environment by Sector
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- Key points
- Business and industry
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- Figure 13: UK employment and unemployment, 000, 2011-16
- Schools
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- Figure 14: Trends in school numbers and numbers of pupils, 2005-16
- Falling proportion of pupils getting free school meals
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- Figure 15: Rates of eligibility and claiming of free school meals, state-funded primary and secondary, %, 2011-16
- Universal infant free school meals
- Healthcare
- National Health Service patient demand
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- Figure 16: Average daily available beds open overnight, England, Q1 2012/13 – Q1 2016/17
- Figure 17: NHS inpatient elective admission events, England, Q2 June 2012-16
- NHS Employee demand
- NHS funding continues to increase
- Food costs edging upwards
- The aging population should support demand for healthcare
- Prisons
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- Figure 18: England and Wales prison population, 2012-16
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- Figure 19: Forecast England and Wales prison population, 2017-20
- Defence
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- Figure 20: UK Armed Forces personnel, 2007-16
- Figure 21: UK defence budget, £ billion, 2015-20
- Remote sites
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- Figure 22: UK construction output, 2010-16
Company Profiles
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- Aramark
- Financial information
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- Figure 23: Financial performance of Aramark UK Ltd, 2011-15
- Company strategy
- Recent developments
- Bartlett Mitchell
- Financial information
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- Figure 24: Financial performance of Bartlett Mitchell Ltd, 2011-15
- Company strategy
- Recent developments
- BaxterStorey
- Financial information
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- Figure 25: Financial performance of BaxterStorey Ltd, 2011-14 & 2016
- Company strategy
- Recent developments
- Compass Contract Services (UK)
- Financial information
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- Figure 26: Financial performance of Compass Contract Services (UK) Ltd, 2011-15
- Company strategy
- Recent developments
- Elior
- Financial information
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- Figure 27: Financial performance of Elior UK PLC, 2011-15
- Company strategy
- Recent developments
- Harrison Catering
- Financial information
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- Figure 28: Financial performance of Harrison Catering Ltd, 2012-16
- Company strategy
- Recent developments
- Interserve Catering Services
- Financial information
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- Figure 29: Financial performance of Interserve Catering Services, 2011-15
- Company strategy
- Recent developments
- OCS
- Financial information
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- Figure 30: Financial performance of OCS Ltd, 2011-15
- Company strategy
- Recent developments
- Sodexo
- Financial information
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- Figure 31: Financial performance of Sodexo Ltd, 2011-15
- Company strategy
- Recent developments
The Consumer
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- Key points
- Buying lunch out of the home
- Frequency of buying lunch to eat out of the home
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- Figure 32: Frequency of buying lunch to eat out-of-home, for an everyday occasion, July 2016
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- Figure 33: Frequency of eating lunch out-of-home in the last three months, by age, July 2016
- A fifth usually spend at least £6 on everyday lunches out-of-home
- Responses hint at further scope for premiumisation
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- Figure 34: Approximate spend on a lunch out of home on an everyday occasion, July 2016
- Contract catering venues lag well behind rival lunchtime options
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- Figure 35: Venues visited for lunch out of home, July 2016
Access to Workplace Catering Facilities
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- 45% of employees have access to a workplace canteen
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- Figure 36: Available workplace facilities, July 2016
- Are caterers failing to make the most of their market?
Use of Workplace Canteens
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- Workplace canteens shunned by 36% of potential customers
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- Figure 37: Use of workplace facilities, July 2016
- Are canteens pricing themselves out of the market?
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- Figure 38: Use of workplace facilities, by household financial situation, July 2016
- Older employees are less likely to use workplace canteens
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- Figure 39: Use of workplace facilities, by age, July 2016
Attitudes towards Workplace Catering Choices
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- Healthy options are key to increasing custom
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- Figure 40: What could workplace facilities do to improve, July 2016
- The challenge of reaching older employees
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- Figure 41: What could workplace facilities do to improve, by age, July 2016
Attitudes Among Employees Without Access to Workplace Catering
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- How to build a case for workplace catering
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- Figure 42: Attitudes towards workplace catering among people without access to a canteen, July 2016
- Open-minded on quality – But perceived value is a concern
- Are older employees’ pre-conceptions holding back the market?
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- Figure 43: Agreement with the statement “I would use a workplace canteen if one was available”, July 2016
Use of Hospital Catering
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- A third of adults have visited a hospital in the last three months…
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- Figure 44: Hospital visiting, July 2016
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- Figure 45: Use of hospital catering facilities, July 2016
- Patients and visitors share similar purchasing patterns
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- Figure 46: Use of hospital catering facilities, by reason for visiting hospital, July 2016
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