Table of Contents
Issues and Insights
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- Online is a key driver
- The facts
- The implications
- What advantages do store-based retailers have?
- The facts
- The implications
Spending and Inflation
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- Key points
- Consumer spending
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- Figure 5: France: Household consumer spending (incl. VAT), 2009-14
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- Figure 6: France: Unit volume sales by electrical gods category, 2009-18
- Figure 7: Market definitions for unit volume sales data
- Inflation
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- Figure 8: France: Consumer price inflation on electrical items: Annual % change, 2010-Dec 14
Channels of Distribution
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- Key points
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- Figure 9: France: Estimated distribution of spending on electrical/electronic goods, 2014
Sector Size and Forecast
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- Key points
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- Figure 10: France: Electricals retailers sales, excl VAT, 2010-14
- Prospects
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- Figure 11: France: Electricals retailers sales, excl VAT, forecasts, 2014-19
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- Figure 12: France: Electricals retailers’ sales as % of all spending on electricals, 2009-14
The Retailers – Financials and Outlets
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- Key points
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- Figure 13: France: Leading specialist electrical retailers: Sales, 2012-14
- Figure 14: France: Leading specialist electricals retailers: Outlet numbers, 2012-14
- Figure 15: France: Leading specialist electricals retailers: Sales per outlet, 2012-14
The Retailers – Market Shares
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- Key points
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- Figure 16: France: Leading electrical specialists, share of all spending on electricals, 2012-14
Online
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- Key points
- Market size
- Online shoppers
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- Figure 17: France: Percentage of all individuals (aged 16-74) having purchased electricals online in the past 12 months, 2010-14
- Online retailers
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- Figure 18: France: Leading retail websites by visitor numbers, September 2014
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- Figure 19: France: Where they bought electrical goods in the last 12 months, online or in-store, January 2015
The Consumer – Where they Shop
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- Key points
- What we asked
- Darty leads
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- Figure 20: France: Where they bought electrical goods in the last 12 months, online or in-store, January 2015
- Online vs offline
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- Figure 21: France: Retailers used to buy electricals goods, on or off-line in the past 12 months, January 2015
- Customer profile
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- Figure 22: France: Profile buyers (in-store and online) by type of store used, January 2015
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- Figure 23: France: Profile buyers (in-store and online) by store used, January 2015
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- Figure 24: France: Profile of buyers in-store by store used, January 2015
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- Figure 25: France: Profile of online buyers by store used, January 2015
The Consumer – Attitudes to Buying Electricals
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- Key points
- What we asked
- Customer service – Scope to improve
- Online perceived as cheaper, but some scepticism
- Omnichannel popular and perceived as cheaper
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- Figure 26: France: Attitudes to buying electrical goods, Jan 2015
- Attitudes to electricals shopping and where people shop
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- Figure 27: France: Attitudes to electricals shopping and where people shop, January 2015
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- Figure 28: France: Attitudes to electricals shopping and where people shop, January 2015 (continued)
Apple Retail
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- What we think
- Watch this space
- Experimenting within a narrow product portfolio
- Steady development of Apple Retail
- Company background
- Company performance
- Sales growth improves
- iPad and iPod see sales fall
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- Figure 29: Apple Retail: Group financial performance, 2008/9-2013/14
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- Figure 30: Apple Retail: Outlet data, 2008/9-2013/14
- Figure 31: Apple Retail: European stores, 2013-15
- Retail offering
Darty Group
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- What we think
- Reaching out to consumers in smaller catchment areas
- Enhanced entry-level product offering
- Kitchens business driving white goods sales
- Strengthening its service credentials
- Company background
- Company performance
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- Figure 32: Darty Group: Group financial performance, 2009/10-2013/14
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- Figure 33: Darty Group: Outlet data, 2009/10-2013/14
- Retail offering
Euronics International
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- What we think
- Company background
- Company performance
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- Figure 34: Euronics International: Group financial performance, 2009-2014
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- Figure 35: Euronics International: Outlet data, 2009-2014
- Figure 36: Euronics International: Outlet data, 2008/9-2012/13 (continued)
- Retail offering
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- Figure 37: Euronics: members, countries and trading names, 2015
Expert International (Europe)
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- What we think
- A diverse group
- The difficulties
- The positives
- Company background
- Online
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- Figure 38: Expert International, online shopping availability, 2015
- Company performance
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- Figure 39: Expert: Estimated sales at retail (excl. sales tax), 2010-14
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- Figure 40: Expert Europe: Outlet data, 2010-14
- Expert Germany
- Expert Italy
- Expert Spain
- Expert France
- Expert in the Nordics
- Retail offering
- Store formats
Fnac
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- What we think
- Trying to crack the music streaming market
- Revamped product offering
- Innovative scheme to give consumers access to the latest technology
- Stores driving omni-channel sales
- New express delivery service
- Company background
- Company performance
- Mixed performance in 2014
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- Figure 41: Fnac: Group financial performance, 2009-14
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- Figure 42: Fnac: Outlet data, 2009-14
- Retail offering
HTM Group (Boulanger)
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- What we think
- Looking to expand once more
- Own brand offers scope for development
- Marketplace channel provides new avenues for growth
- Company background
- Company performance
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- Figure 43: HTM (Boulanger): Group sales performance, estimated, 2010-14
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- Figure 44: HTM (Boulanger): Outlet data, 2010-2014
- Retail offering
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