Table of Contents
Executive Summary
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- The market
- Modest growth in 2013 driven by service sector
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- Figure 1: UK market for contract cleaning, 2009-13
- Business services remains largest end-user segment
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- Figure 2: Segmentation of the UK market for contract cleaning, by end-use sector, 2013
- Contract cleaning sales will continue to show restricted growth
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- Figure 3: Forecast UK market for contract cleaning, 2014-18
- Market factors
- Minimum wage rises place pressure on industry profit margins
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- Figure 4: The UK national minimum wage, 2000-13
- Specialist cleaning prices rise in latter half of 2013
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- Figure 5: UK industrial cleaning price index, 2010-13
- Employment transfer regulations eased slightly in 2014
- Companies
- MITIE Cleaning maintains healthy profit margins while increasing revenues
- Regent illustrates broader trend to diversify provision
- What we think
Introduction
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- Definitions
- Methodology
- Abbreviations
- Issues in the market
- Market positioning
- The customer
- The supplier
- UK economy
- Inflation
- Interest rates
- Consumer spending
- Manufacturing
- Business investment
- Market factors
- The economic environment
- Outsourcing and insourcing trends
- Public sector service legislation
- Minimum wage legislation
- Office and commercial property stock
Market Size and Trends
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- Chapter summary
- Market size
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- Figure 6: UK market for contract cleaning, 2009-13
- Market segmentation
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- Figure 7: Segmentation of the UK market for contract cleaning, by end use sector, 2013
- Market trends
- New report expected to prompt regulatory review of cleaning industry
- Minimum wage rises inflate costs, while penalties for non-compliance increase
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- Figure 8: The UK national minimum wage, 2000-13
- Daytime cleaning yet to firmly take hold in the UK
- Specialist industrial cleaning prices on the rise
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- Figure 9: UK industrial cleaning price index, 2010-13
- Employment transfer regulation changes expected to reduce costs
- Public sector rationalisation and changing working practices limit demand
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- Figure 10: The size of the UK civil estate, 2011-13
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- Figure 11: The size of the NHS property estate, by internal floor area, 2008-13
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- Figure 12: Number of workers who usually work from home, by region, 2007 and 2012
- Outsourced contract cleaning penetration stabilising
- Regional spread of the contract cleaning industry shifts away from Midlands and the North West
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- Figure 13: Regional distribution of contract cleaning businesses, 2009 and 2013
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- Figure 14: Regional distribution of private business establishments in the UK, 2009 and 2013
Industry Structure
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- Chapter summary
- Industry development
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- Figure 15: Analysis of changes in the general contract cleaning industry, 2009-13
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- Figure 16: Analysis of changes in the specialist contract cleaning industry, 2009-13
- Acquisitions and cost squeeze leads to contract cleaning consolidation
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- Figure 17: Analysis of the financial structure of the contract cleaning industry, 2012 and 2013
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- Figure 18: Analysis of the financial structure of the specialist contract cleaning sector, 2012 and 2013
- Major employers in specialist contract cleaning expand
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- Figure 19: Analysis of the employment structure of the contract cleaning industry, 2012 and 2013
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- Figure 20: Analysis of the employment structure of the specialist contract cleaning industry, 2012 and 2013
- Company profiles
- Atlas Cleaning
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- Figure 21: Financial analysis of Atlas Cleaning, 2008-12
- Carlisle Cleaning Services
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- Figure 22: Financial analysis of Carlisle Cleaning Services, 2008-12
- Churchill Contract Services
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- Figure 23: Financial analysis of Churchill Contract Services, 2008-12
- ISS Mediclean
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- Figure 24: Financial analysis of ISS Mediclean, 2008-12
- Mitie Cleaning & Environmental Services
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- Figure 25: Financial analysis of MITIE Cleaning & Environmental Services, 2008-12
- NIC Services Group
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- Figure 26: Financial analysis of NIC Services Group, 2009-13
- OCS Group
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- Figure 27: Financial analysis of the OCS Group, 2009-13
- Regent Cleaning
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- Figure 28: Financial analysis of Regent Cleaning, 2009-13
- Rentokil Initial Facilities Services/Interserve FS (UK)
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- Figure 29: Financial analysis of Rentokil Initial Facilities Services, 2008-12
- Resource (United Kingdom)
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- Figure 30: Financial analysis of Resource (United Kingdom), 2008-12
- Sodexo
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- Figure 31: Financial analysis of Sodexo, 2008-12
- TC Facilities Management
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- Figure 32: Financial analysis of TC Facilities Management, 2009-13
Demand Structure
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- Chapter summary
- Public sector expenditure
- School cleaning and caretaking bills cut substantially
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- Figure 33: Local authority maintained schools’ cleaning and caretaking expenditure, in England, 2009-13
- Cleaning spending in the health sector falls marginally from 2011
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- Figure 34: NHS cleaning services expenditure, in England, 2008-13
- Number of workplaces
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- Figure 35: Number of UK PAYE/VAT-registered business establishments, by industry, 2009-13
- Construction output
- Office and health construction in private sector recovers in 2013
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- Figure 36: Analysis of private commercial construction in Great Britain, by type, 2009-13
- Budgetary constraints limit public sector construction activity
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- Figure 37: Analysis of public sector non-residential construction in Great Britain, by type, 2009-13
Forecast
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- Chapter summary
- Market size
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- Figure 38: Forecast UK market for contract cleaning, 2014-18
- Industry
- Continued bias in new entrants to specialist cleaning sector
- Limited consolidation as acquisitions offset by new entrants
- Cleaning firms continue to diversify and professionalise
- Daytime cleaning to increase
Further Sources and Contacts
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- Trade associations
- Trade magazines
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