Table of Contents
Introduction
-
- Definitions
- Financial definitions
- VAT
- Sales per store, sales per sq m
- Other
- Trade definitions
- Space allocation methodology
- Abbreviations
Executive Summary
-
- The market
-
- Figure 1: Convenience store sector sales and forecast (incl. VAT), 2007-17
- Market factors
- Companies, brands and innovation
- Market shares
-
- Figure 2: Leading convenience store retailers’ share of sector sales, 2012
- Innovations
- Space allocation
-
- Figure 3: Convenience stores Summary space allocation, March 2013
- The consumer
- Where they shop
-
- Figure 4: Convenience stores used in the last three months, January 2013
- Frequency of shopping
-
- Figure 5: Frequency of convenience store shopping, January 2013
- Changes in usage
-
- Figure 6: Changes in usage of convenience stores compared to two years previously, January 2013
- Reasons for shopping more
-
- Figure 7: Reasons for shopping more at convenience stores, January 2013
- Reasons for shopping less
-
- Figure 8: Reasons for shopping less at convenience stores, January 2013
- Brand research – Trust and differentiation
-
- Figure 9: Attitudes towards and usage of brands in the convenience store sector, February 2013
- Brand attitudes
-
- Figure 10: Attitudes, by convenience store brand, February 2013
- What we think
Issues in the Market
-
- How fast is convenience growing?
- How is convenience changing?
- Which demographic groups are most important?
- How is consolidation playing out?
Trend Applications
-
- Trend: Cam Cam
- Trend: The Nouveau Poor
- Mintel Futures: Human
The Market Environment
-
- Key points
- Confidence
-
- Figure 11: UK consumer confidence levels, March 2012-February 2013
- Figure 12: Trends in current financial situation compared with a year ago, selected statements, March 2012-February 2013
- Inflation
-
- Figure 13: Retail prices index and average weekly earnings: Annual % change, July 2009-December 2012
-
- Figure 14: UK consumer prices index: Annual % change, February 2012-February 2013
- Figure 15: Consumer prices index: Annual % change in automotive fuel prices, February 2012-February 2013
- Demographic trends
-
- Figure 16: England: One-person households as percentage of all households (projected from 2008 data), 2008-28
- Figure 17: Great Britain: Mid-year population projections, proportion of over-65s, 2012-21
Consumer Spending on Key Categories
-
- Key points
- Spending by category
-
- Figure 18: UK: Breakdown of spending on food, beverages and tobacco, 2012
-
- Figure 19: UK: Consumer spending on in-home food, beverages and tobacco (incl. VAT), 2008-12
-
- Figure 20: UK: Consumer spending on personal care, household, over-the-counter pharmaceutical products and pet food (incl. VAT), 2008-12
Sector Size and Forecast
-
- Key points
- Don’t get carried away
-
- Figure 21: For and against convenience store sector growth
- Prompts for growth
-
- Figure 22: Convenience store sector sales and forecast (incl. VAT), 2007-17
- Figure 23: Convenience store sector sales and forecast (incl. VAT), at current and constant prices, 2007-17
-
- Figure 24: Convenience store sector sales as percentage of all grocers’ sector sales, 2010-13
- The Mintel forecast methodology
- How Mintel constructs its sector size
Strengths and Weaknesses
-
- Strengths
- Weaknesses
The Consumer – Who Shops Where?
-
- Key points
- What we asked
- Where they shop
-
- Figure 25: Convenience stores used in the last three months, January 2013
- Retailers used by demographics
-
- Figure 26: Convenience stores used in the last three months, average age and socio-economic group, January 2013
-
- Figure 27: Convenience stores used in the last three months, gender balance of most popular retailers, January 2013
The Consumer – Frequency of Convenience Store Shopping
-
- Key points
- What we asked
- Where they shop
-
- Figure 28: Frequency of convenience store shopping, January 2013
-
- Figure 29: Frequency of convenience store shopping, 2011-13
- Frequency of usage, by age and affluence
-
- Figure 30: Frequency of convenience store shopping, average age and socio-economic group, January 2013
- Frequency by retailer
-
- Figure 31: Frequency of convenience store shopping, by convenience stores used in the last three months, January 2013
The Consumer – Changes in Usage of Convenience Stores
-
- Key points
- What we asked
- Changes in usage
-
- Figure 32: Changes in usage of convenience stores compared to two years previously, January 2013
-
- Figure 33: Financial pros and cons of convenience store shopping
- Changes in usage, by demographics
-
- Figure 34: Changes in usage of convenience stores compared to two years previously, average age and socio-economic group, January 2013
-
- Figure 35: Changes in usage of convenience stores compared to two years previously, by age, January 2013
-
- Figure 36: Changes in usage of convenience stores compared to two years previously, by gender, January 2013
- Changes in usage, by retailer used
-
- Figure 37: Changes in usage of convenience stores, by convenience stores used in the last three months, January 2013
The Consumer – Reasons for Shopping More/Less at Convenience Stores
-
- Key points
- What we asked
- Reasons for shopping more
-
- Figure 38: Reasons for shopping more at convenience stores, January 2013
-
- Figure 39: Reasons for shopping more at convenience stores, by convenience stores used in the last three months, January 2013
- Reasons for shopping less
-
- Figure 40: Reasons for shopping less at convenience stores, January 2013
Brand Research
-
- Brand map
-
- Figure 41: Attitudes towards and usage of brands in the convenience store sector, February 2013
- Correspondence analysis
- Brand attitudes
-
- Figure 42: Attitudes, by convenience store brand, February 2013
- Brand personality
-
- Figure 43: Convenience store brand personality – macro image, February 2013
-
- Figure 44: Convenience store brand personality – micro image, February 2013
- Brand experience
-
- Figure 45: Convenience store brand usage, February 2013
-
- Figure 46: Satisfaction with various convenience store brands, February 2013
-
- Figure 47: Consideration of convenience store brands, February 2013
-
- Figure 48: Consumer perceptions of current convenience store brand performance, February 2013
-
- Figure 49: Convenience store brand recommendation – Net Promoter Score, February 2013
- Brand index
-
- Figure 50: Convenience store brand index, February 2013
- Figure 51: Convenience store brand index vs. recommendation, February 2013
- Target group analysis
-
- Figure 52: Target groups, February 2013
-
- Figure 53: Convenience store brand usage, by target groups, February 2013
- Group One – Conformists
- Group Two – Simply the Best
- Group Three – Shelf Stalkers
- Group Four – Habitual Shoppers
- Group Five – Individualists
Who’s Innovating?
-
- Key points
- Click and collect gaining momentum
- Next-generation c-store with enhanced in-store features
- C-stores ramping up their takeaway foodservice offer
- Mobile apps for online ordering and rewarding customers
- In-store technology
- One size doesn’t fit all
- C-store-friendly mobile payment solution to quicken the shopping experience
- Real-time couponing at the checkout counter
- Ground-breaking first for UK symbol groups
- Immediate meal solutions c-store
- Shop locally and support local community projects
Space Allocation Summary
-
- Key points
- Space allocations
-
- Figure 54: Convenience stores Summary space allocation, March 2013
- Detailed space allocations
-
- Figure 55: Convenience stores, detailed space allocations, March 2013
- Figure 56: Convenience stores: Detailed space allocations, March 2013, continued
- Mintel categories
-
- Figure 57: Convenience stores, Space allocation by Mintel summary categories, March 2013
- Figure 58: Convenience stores, Space allocation by Mintel summary categories, March 2013 (continued)
Retail Product Mix
-
-
- Figure 59: Major Convenience chains: Estimated sales (excl vat) by product, 2012
- Figure 60: Major Convenience chains: Estimated sales (excl vat) by product, 2012 (continued)
- Sales densities
-
- Figure 61: Major convenience chains, store data, 2012
-
- Figure 62: Major Convenience chains: Sales density by product, 2012
- Figure 63: Major Convenience chains: Sales density by product, 2012 (continued)
-
Leading Retailers
-
- Key points
- Leading grocers and symbol groups
-
- Figure 64: Breakdown of convenience store sector sales, by type of retailer, 2011 and 2012
- Figure 65: Estimated aggregate convenience store sales of major grocers and major symbol groups, 2011 and 2012
- Sector changes
- Leading retailers by revenues
-
- Figure 66: Leading convenience store retailers’ net revenues, 2008-12
-
- Figure 67: Leading convenience store retailers’ store numbers, 2008-12
-
- Figure 68: Leading convenience store retailers’ sales per outlet, 2008-12
Market Shares
-
- Key points
- Market shares summary
-
- Figure 69: Leading convenience store retailers’ share of sector sales, 2012
- Market shares in detail
-
- Figure 70: Leading convenience store retailers’ shares of sector sales, 2008-12
Brand Communication and Promotion
-
- Key points
- Advertising spend down slightly in 2012
-
- Figure 71: Total media adspend in the UK supermarket/convenience retailing sector, 2008-12
- Tesco is the top advertiser
-
- Figure 72: Main media advertising spend, by leading supermarket/convenience store operators, 2008-12
-
- Figure 73: Share of main media adspend in the UK supermarket/convenience retailing sector, by company, 2012
- Spending relative to turnover
-
- Figure 74: Leading convenience store retailers’ advertising spending as % of turnover, 2008-11
- Press is the most popular advertising channel
-
- Figure 75: Adspend in the UK supermarket/convenience retailing sector, by media type, 2011 and 2012
- What we have seen in 2013
The Co-operative Food
-
- What we think
- Share slipping
- Change continues
- Greater emphasis on price
- Refocus on existing stores?
- Company background
- Company performance
-
- Figure 76: The Co-operative Food: Group financial performance, 2007/08-2012/13
-
- Figure 77: The Co-operative Food: Outlet data, 2007/08-2012/13
- Retail offering
Costcutter Supermarkets Group
-
- What we think
- Driving consolidation
- New own-brand, better fresh
- Multi-fascia approach
- Forecourt future
- Company background
- Company performance
-
- Figure 78: Costcutter Supermarkets Group Ltd – retail sales: Group financial performance, 2008/09-2011/12
-
- Figure 79: Costcutter Supermarkets Group Ltd – retail sales: Outlet data, 2008/09-2011/12
- Retail offering
Marks & Spencer (Food)
-
- What we think
- Premiumising the food halls
-
- Figure 80: M&S food hall, Cheshire Oaks store, 2012
- Simply Food
- Taking English cuisine to France
- Company background
- Company performance
-
- Figure 81: Marks & Spencer (food): Group financial performance, 2008/09-2012/13
- Figure 82: Marks & Spencer (food): Outlet data, 2008/09-2012/13
- Retail offering
Musgrave UK
-
- What we think
- A diverse portfolio
- Londis looks weak
- Company background
- Company performance
-
- Figure 84: Musgrave UK: Group financial performance, 2008-12
-
- Figure 85: Musgrave UK: Outlet data, 2008-12
- Retail offering
- Budgens
- Londis
Nisa Retail
-
- What we think
- Pushing forward
- Nisa Group
- Company background
- Company performance
-
- Figure 86: Nisa Retail: Group financial performance, 2009/10-2012/13
-
- Figure 87: Nisa Retail: Outlet data, 2008/09-2012/13
- Retail offering
Sainsbury’s Local
-
- What we think
- Convincing quality pitch reaps rewards
- Growing and tailoring its convenience estate
- Company background
- Company performance
-
- Figure 88: J Sainsbury: Group financial performance, 2008/09-2012/13
-
- Figure 89: J Sainsbury: Outlet data, 2008/09-2012/13
- Retail offering
Spar UK
-
- What we think
- Improving the proposition?
- Sporadic store overhauls
-
- Figure 90: Spar’s Store of the Future format at Penwortham, Lancashire, 2012/13
- Prepare for headwinds
- Company background
- Company performance
-
- Figure 91: Spar UK Ltd: Group financial performance, 2008/09-2012/13
-
- Figure 92: Spar UK Ltd: Outlet data, 2008/09-2012/13
- Retail offering
Tesco
-
- What we think
- Recovery plans
- Stores
- Express
- One Stop continues to grow quietly
- Company background
- Company performance
-
- Figure 93: Tesco Plc: Group financial performance, 2007/08-2012/13
- Figure 94: Tesco Plc: Outlet data, 2007/08-2012/13
- Retail offering
Other Major Convenience Fascia
-
-
- Figure 95: Other major convenience fascia: Estimated retail sales and store numbers, 2011 and 2012
- Lifestyle Express (Landmark Wholesale)
- Best-One (Bestway Group)
- McColl’s (Martin McColl)
- Mace (Palmer & Harvey/Costcutter)
-
Petrol Forecourts
-
- Overview
- The Grocers’ forecourt presence
-
- Figure 96: Major grocers’ own petrol forecourt numbers, 2011 and 2013
- Figure 97: Major grocery fascia on third-party forecourts, 2011 and 2013
- The fuel retailers
-
- Figure 98: Leading fuel retailers’ petrol forecourt numbers and estimated retail sales, 2011 and 2012
Appendix – Brand Research
-
-
- Figure 99: Brand usage, February 2013
- Figure 100: Brand commitment, February 2013
-
- Figure 101: Brand momentum, February 2013
- Figure 102: Brand diversity, February 2013
-
- Figure 103: Brand satisfaction, February 2013
- Figure 104: Brand recommendation, February 2013
-
- Figure 105: Brand attitude, February 2013
- Figure 106: Brand image – macro image, February 2013
-
- Figure 107: Brand image – micro image, February 2013
- Figure 108: Profile of target groups, by demographics, February 2013
- Figure 109: Psychographic segmentation, by target groups, February 2013
-
- Figure 110: Brand usage, by target groups, February 2013
- Brand index
-
- Figure 111: Brand index, February 2013
-
Appendix – The Consumer – Who Shops Where
-
-
- Figure 112: Convenience stores used in the last three months, January 2013
-
- Figure 113: Most popular convenience stores used in the last three months, by demographics, January 2013
-
- Figure 114: Next most popular convenience stores used in the last three months, by demographics, January 2013
-
- Figure 115: Other convenience stores used in the last three months, by demographics, January 2013
-
Appendix – The Consumer – Frequency of Convenience Store Shopping
-
-
- Figure 116: Frequency of convenience store shopping, January 2013
-
- Figure 117: Frequency of convenience store shopping, by most popular convenience stores used in the last three months, January 2013
-
- Figure 118: Frequency of convenience store shopping, by next most popular convenience stores used in the last three months, January 2013
-
- Figure 119: Convenience stores used in the last three months, by demographics, January 2013
-
Appendix – The Consumer – Changes in Usage of Convenience Stores
-
-
- Figure 120: Changes in usage of convenience stores, January 2013
-
- Figure 121: Changes in usage of convenience stores, by frequency of convenience store shopping, January 2013
-
- Figure 122: Changes in usage of convenience stores, by most popular convenience stores used in the last three months, January 2013
-
- Figure 123: Changes in usage of convenience stores, by next most popular convenience stores used in the last three months, January 2013
-
- Figure 124: Changes in usage of convenience stores, by demographics, January 2013
-
Appendix – The Consumer – Reasons for Shopping More/Less at Convenience Stores
-
-
- Figure 125: Reasons for shopping more at convenience stores, January 2013
-
- Figure 126: Reasons for shopping more at convenience stores, by convenience stores used in the last three months, January 2013
-
- Figure 127: Reasons for shopping more at convenience stores, by demographics, January 2013
-
- Figure 128: Reasons for shopping less at convenience stores, January 2013
-
- Figure 129: Reasons for shopping less at convenience stores, by convenience stores used in the last three months, January 2013
-
- Figure 130: Reasons for shopping less at convenience stores, by demographics, January 2013
-
Back to top