Table of Contents
Introduction
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- Definition
- Abbreviations
Executive Summary
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- The market
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- Figure 1: Forecast leisure venue catering market size trends, 2007-17
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- Figure 2: UK leisure venue catering market, by segment, 2012
- Market factors
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- Figure 3: Percentage change in selected consumer spending priorities (after bills), December 2011- December 2012
- Companies, brands and innovation
- Who’s Innovating?
- The consumer
- Leisure venue catering usage
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- Figure 4: Catering usage at leisure venues, October 2012
- Attitudes towards catering at theatres/performing arts/classical music concerts
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- Figure 5: Attitudes towards catering at theatres/performing arts/classical music concerts, October 2012
- Attitudes towards catering at zoos/wildlife parks and theme parks
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- Figure 6: Attitudes towards catering at zoos/wildlife parks and theme parks, October 2012
- Attitudes towards catering at museums/art galleries and historic buildings
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- Figure 7: Attitudes towards catering at museums/art galleries and historic buildings, October 2012
- What we think
Issues in the Market
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- How can operators explore snacks to limit their vulnerability to downturns in consumer expenditure?
- How can operators maximise revenues from their current consumer base?
- How can operators make the most of their current catering offer?
- How important are ethical considerations?
Trend Application
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- Transparent giving to motivate food/drink purchases
- Prompting purchases through personalisation
- Tapping into the potential of Old Gold
Market Drivers
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- Key points
- Consumers rearrange their spending priorities as confidence remains volatile
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- Figure 8: GfK NOP Consumer Confidence Index, monthly, January 2007-December 2012
- Figure 9: Trends in how respondents would describe their financial situation, 2009-12
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- Figure 10: Trends in consumer spending priorities (after bills), 2009-12
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- Figure 11: Agreement with selected lifestyle statements, 2008-12
- Ageing population can benefit some leisure sectors, but operators still need to be proactive in chasing footfall
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- Figure 12: Trends in the age structure of the UK population, 2007-17
Who’s Innovating
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- Key points
- Specific consumer targeting
- Emphasising the ‘experience’ of the leisure experience
- Healthy eating trends
- Snacking NPD – cross sector opportunities
Market Size and Forecast
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- Key points
- 2012 was another tough year for leisure venues
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- Figure 13: UK leisure venue catering market size trends, 2007-17
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- Figure 14: Forecast leisure venue catering market size trends, 2007-17
- Forecast
Market Segmentation
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- Key points
- Nightclubs continue to dominate leisure venue catering
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- Figure 15: UK leisure venue catering market, by sector, 2006, 2008, 2010-12
Companies and Products – Nightclubs
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- Key points
- Overview of the market
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- Figure 16: Nightclubs visited in the last 12 months, 2010-12
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- Figure 17: Catering within the nightclubs and discotheques market, 2007-12
- The Luminar Group
- The Tokyo Group
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- Figure 18: Financial performance of Tokyo Group Ltd, 2008-11
- Atmosphere Bars and Clubs
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- Figure 19: Financial Performance of Atmosphere Bars and Clubs Limited, 2011 and 2012
- Novus Leisure
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- Figure 20: Financial performance of Novus Leisure Limited, 2010-12
- Other
- Inventive Leisure
Companies and Products – Bingo and Casinos
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- Key points
- Overview of the market
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- Figure 21: Usage of bookmakers or betting exchanges in the last 12 months, 2008-12
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- Figure 22: Bookmakers or betting exchanges visited, placed a bet with or played in the last 12 months, 2009-12
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- Figure 23: Catering within the bingo market, 2007-12
- Genting UK plc.
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- Figure 24: Financial performance Genting UK PLC, 2009-11
- Gala Coral Group
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- Figure 25: Financial performance Gala Coral Group ltd, 2010 and 2011
- The Rank Group PLC
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- Figure 26: Financial performance of the Rank Group PLC, 2011 and 2012
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- Figure 27: Food and drink/other revenue at Grosvenor Casinos and Mecca Bingo Great Britain, 2011 and 2012
Companies and Products – Cinemas
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- Key points
- Overview of the market
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- Figure 28: Frequency of going to the cinema, 2007-12
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- Figure 29: Catering within the cinema market, 2007-12
- Odeon
- Cineworld Group PLC
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- Figure 30: Breakdown of Cineworld Group plc’s revenue, by segment, 2008-11
- Vue Entertainment Holdings (UK) Limited
Companies and Products – Theatre
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- Key point
- Overview of the market
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- Figure 31: Frequency of visiting theatre, concerts, art exhibitions, cultural events and music gigs, 2008-12
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- Figure 32: Theatres visited in the last 12 months, 2012
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- Figure 33: Catering within the theatres market, 2007-12
- Delfont Mackintosh Theatres
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- Figure 34: Licensed bars at Delfont Mackintosh Theatres, December 2012
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- Figure 35: Delfont Mackintosh Theatres Ltd financial results, 2007-12
- The Really Useful Group Theatres
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- Figure 36: Really Useful Theatres Ltd financial performance, 2007-12
Companies and Products – Museums and Art Galleries
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- Key points
- Overview of the market
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- Figure 37: Exhibitions, outings and music festivals visited in the last 12 months, 2008-12
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- Figure 38: Frequency of visiting art exhibitions and galleries, 2008-12
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- Figure 39: Catering within the museums and art galleries market, 2007-12
- Tate
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- Figure 40: Visitor statistics for the Tate, 2010-12
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- Figure 41: Tate Catering key performance indicators, 2011/12
Companies and Products – Historic Venues
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- Key point
- Overview of the market
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- Figure 42: Historic sites/buildings and gardens visited in the last 12 months, 2008-12
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- Figure 43: Membership of organisations, 2008-12
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- Figure 44: Catering in the historic buildings market, 2007-12
- Historic Royal Palaces
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- Figure 45: Historic Royal Palaces visitor statistics, 2011 and 2012
- Figure 46: Breakdown of total incoming resources of Historic Royal Palaces, 2011 and 2012
- English Heritage
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- Figure 47: English Heritage visitor statistics, 2008-12
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- Figure 48: Financial performance of English Heritage, 2008-12
- Figure 49: Breakdown of earned income of English Heritage, 2011 and 2012
- The National Trust
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- Figure 50: National Trust properties visits in the last 12 months, 2012
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- Figure 51: Financial performance of the National Trust, 2008-12
- Figure 52: Breakdown of total income for the National Trust, 2011 and 2012
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- Figure 53: National Trust charitable trading activities, 2011 and 2012
Companies and Products – Theme Parks and Zoos/Wildlife Parks
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- Key points
- Theme parks
- Overview of the market
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- Figure 54: Theme parks visited in the last 12 months, 2008-12
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- Figure 55: Catering within the theme parks market, 2007-12
- Merlin Entertainments Group (theme parks)
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- Figure 56: Financial Performance of Merlin Entertainments, 2010 and 2011
- Zoos/wildlife parks
- Overview of the market
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- Figure 57: Zoos and safari parks visited in the UK in the last 12 months, 2008-12
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- Figure 58: Catering within the zoos and wildlife parks market, 2007-12
- Zoological Society of London (ZSL)
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- Figure 59: ZSL income from Zoo Enterprises Ltd and Whipsnade Wild Animal Park combined, 2009-11
Companies and Products – Tenpin Bowling
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- Key points
- Overview of the market
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- Figure 60: Frequency of playing tenpin bowling in last 12 months, 2008-12
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- Figure 61: Catering within the tenpin bowling market*, 2007-12
- The Original Bowling Company
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- Figure 62: Financial performance of The Original Bowling Company Ltd, 2010 and 2011
Where Do They Visit?
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- Key points
- Cinemas still the most popular leisure venue
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- Figure 63: Leisure venues visited, October 2012
At Which Leisure Venues do Consumers Buy Food/Drink?
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- Key points
- Over a quarter of visitors haven’t bought food/drink at leisure venues they have visited
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- Figure 64: Usage of catering at leisure venues, October 2012
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- Figure 65: Leisure venue and leisure venue catering habits, October 2012
Attitudes towards Leisure Venue Catering
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- Key points
- Scope to improve on perceptions of catering as part of the experience at leisure venues
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- Figure 66: Attitudes towards leisure venue catering, October 2012
- Catering at theatres, museums and art galleries is failing to engage young users
- Online opportunities for promoting museum catering to a younger audience
Attitudes towards Catering at Theatres/Performing Arts and Classical Music Concerts
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- Key points
- Opportunities to improve on product range and catering promotion
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- Figure 67: Attitudes towards catering at theatres/performing arts/classical music concerts, October 2012
- The importance of visual cues and product displays to motivate sales
- Better communication of catering prior to arrival
- Guilty pleasures
Attitudes towards Catering at Museums/Art Galleries and Historic Buildings
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- Key points
- Preconceptions of price and quality still an issue
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- Figure 68: Attitudes towards catering at museums/art galleries and historic buildings, October 2012
- Potential of tapping into ‘greenfluencer’ trends
- Sales potential of marketing products which lack calories not flavour or interest
- Making catering a strong part of the overall experience
Attitudes towards Catering at Zoos/Wildlife Parks and Theme Parks
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- Key points
- Snacking demand predominates in zoos/wildlife parks and theme parks
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- Figure 69: Attitudes towards catering at zoos/wildlife parks and theme parks, October 2012
- Young leisure users like the surety of brands
- Demand for guilt-free treats
- Ethical connections can be a draw but not at any price
- Demand for pre-booking tables is limited
Appendix – Where do They Visit?
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- Figure 70: Leisure venues visited, October 2012
- Figure 71: Most popular leisure venues visited, by detailed demographics, October 2012
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- Figure 72: Next most popular leisure venues visited, by detailed demographics, October 2012
- Figure 73: Other leisure venues visited, by detailed demographics, October 2012
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- Figure 74: Leisure venues visited, by most popular leisure venues visited, October 2012
- Figure 75: Leisure venues visited, by next most popular leisure venues visited, October 2012
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- Figure 76: Leisure venues visited, by other leisure venues visited, October 2012
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Appendix – At Which Leisure Venues do They buy Food/Drink?
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- Figure 77: Leisure venue catering habits, October 2012
- Figure 78: Most popular leisure venue catering habits, by detailed demographics, October 2012
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- Figure 79: Next most popular leisure venue catering habits, by detailed demographics, October 2012
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Appendix – Attitudes towards Leisure Venue Catering
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- Figure 80: Agreement with the statement ‘Food/drink bought there is part of the experience in leisure venue catering’, by detailed demographics, October 2012
- Figure 81: Agreement with the statement ‘Food/drink there is poor value for money in leisure venue catering’, by detailed demographics, October 2012
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- Figure 82: Agreement with the statement ‘Queues put me off buying food/drink there in leisure venue catering’, by detailed demographics, October 2012
- Figure 83: Agreement with the statement ‘I’ve cut back on food/drink bought there in order to save money in leisure venue catering’, by detailed demographics, October 2012
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- Figure 84: Agreement with the statement ‘I would be more likely to buy food/drink as part of a combined ticket price (entry and food and drink for one price) in leisure venue catering’, by detailed demographics, October 2012
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Appendix – Attitudes towards Catering at Theatres/Performing arts and Classical Music Concerts
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- Figure 85: Attitudes towards catering at theatres/performing arts/classical music concerts, October 2012
- Figure 86: Attitudes towards catering at theatres/performing arts/classical music concerts, by detailed demographics, October 2012
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- Figure 87: Attitudes towards catering at theatres/performing arts/classical music concerts, by attitudes towards catering at theatres/performing arts/classical music concerts, October 2012
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Appendix – Attitudes towards Catering at Zoos/Wildlife Parks and Theme Parks
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- Figure 88: Attitudes towards catering at zoos/wildlife parks and theme parks, October 2012
- Figure 89: Most popular attitudes towards catering at zoos/wildlife parks and theme parks, by detailed demographics, October 2012
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- Figure 90: Next most popular attitudes towards catering at zoos/wildlife parks and theme parks, by detailed demographics, October 2012
- Figure 91: Attitudes towards catering at zoos/wildlife parks and theme parks, by most popular attitudes towards catering at zoos/wildlife parks and theme parks, October 2012
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- Figure 92: Attitudes towards catering at zoos/wildlife parks and theme parks, by next most popular attitudes towards catering at zoos/wildlife parks and theme parks, October 2012
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Appendix – Attitudes towards Catering at Museums/Art Galleries and Historic Buildings
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- Figure 93: Attitudes towards catering at museums/art galleries and historic buildings, October 2012
- Figure 94: Attitudes towards catering at museums/art galleries and historic buildings, by detailed demographics, October 2012
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- Figure 95: Attitudes towards catering at museums/art galleries and historic buildings, by attitudes towards catering at museums/art galleries and historic buildings, October 2012
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Appendix – Companies and Products – Contract Caterers
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- Compass Group plc, leisure venue catering contracts
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- Figure 96: Compass Group plc, leisure venue catering contracts, January 2013
- Elior UK, leisure venue catering contracts
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- Figure 97: Elior UK, leisure venue catering, January 2013
- Peyton Events, leisure venue catering contracts
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- Figure 98: Peyton Events’ leading leisure venue catering contracts, January 2013
- Searcys, leisure venue catering contracts
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- Figure 99: Searcys’ leading leisure venue catering contracts, January 2013
- Sodexo Prestige, leisure venue catering contracts
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- Figure 100: Sodexo Prestige, leading leisure venue catering contracts, January 2013
- Harbour & Jones, leisure venue catering contracts
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- Figure 101: Harbour & Jones, leading leisure venue catering contracts, January 2013
- Rhubarb Food Design, leisure venue contracts
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- Figure 102: Rhubarb Food Design, leading leisure venue contracts, January 2013
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