Table of Contents
Introduction
-
- Methodology
- Abbreviations
Executive Summary
-
- The market
- Forecasts
-
- Figure 1: Sales of in-home food, 2006-16 (fore)
-
- Figure 2: Sales of non-alcoholic drinks, 2006-16 (fore)
- Figure 3: Sales of alcoholic drinks, 2006-16 (fore)
- Food and drink sales
-
- Figure 4: Spending by broad product category, 2011 (est)
- Companies, brands and innovation
-
- Figure 5: Channels of distribution for food, drink and tobacco, 2011 (est)
- The consumer
-
- Figure 6: Main shop vs top-up shopping by big four retailer, January 2012
-
- Figure 7: Attitudes to food shopping, January 2012
-
- Figure 8: Attitudes towards how people buy food, January 2012
- Target groups
-
- Figure 9: Retailing food target groups, January 2012
- Brands
-
- Figure 10: Attitudes towards and usage of brands in the supermarket sector, December 2011
- What we think
Issues in the Market
-
- Has the share of the superstores peaked?
- But if the superstores have stopped growing – who will be the winners?
- What about newcomers?
- Is online going to come to dominate?
- What can one learn from the problems of Tesco?
Future Opportunities
-
- FSTR HYPR
- Collective Intelligence
Who’s Innovating?
-
- Store of the future is now
-
- Figure 11: Morrisons Kirkstall lab store, 2011
- Food to go
-
- Figure 12: Sainsbury Fresh Kitchen store, 2012
- Eat-in potential
-
- Figure 13: Greggs Moments, Newcastle
- Multichannel
- Embracing new technology
The Market: Economic and Demographic Context
-
- Key points
- Population forecast
-
- Figure 14: UK: Over 65s as % total UK population, 1991-2020
- The economy
-
- Figure 15: UK: Quarterly GDP growth, 1991-2011 (Q4)
-
- Figure 16: UK: GfK NOP Consumer confidence index, January 2007-January 2012
- Unemployment
-
- Figure 17: UK: Unemployment, 2006-11 (November)
- Inflation
-
- Figure 18: Percentage change in Retail Prices Index vs Earnings, 2008-January 2012
-
- Figure 19: Consumer prices inflation, food and drink, Jan 2006-Jan 2012
Brand Research
-
- Brand map
-
- Figure 20: Attitudes towards and usage of brands in the supermarket sector, December 2011
- Correspondence analysis
- Brand attitudes
-
- Figure 21: Attitudes by supermarket brand, December 2011
-
- Figure 22: Supermarket brand personality – macro image, December 2011
-
- Figure 23: Supermarket brand personality – micro image, December 2011
- Brand experience
-
- Figure 24: Supermarket brand usage, December 2011
-
- Figure 25: Satisfaction with various supermarket brands, December 2011
-
- Figure 26: Consideration of supermarket brands, December 2011
-
- Figure 27: Consumer perceptions of current supermarket brand performance, December 2011
-
- Figure 28: Supermarket brand recommendation – Net Promoter Score, December 2011
- Brand index
-
- Figure 29: Supermarket brand index, December 2011
- Figure 30: Supermarket brand index vs. recommendation, December 2011
- Target group analysis
-
- Figure 31: Target groups, December 2011
-
- Figure 32: Supermarket brand usage, by target groups, December 2011
- Group One – Conformists
- Group Two – Simply the Best
- Group Three – Shelf Stalkers
- Group Four – Habitual Shoppers
- Group Five – Individualists
Consumer Spending On Food, Drink and Tobacco - Overview
-
- Key points
- Food and drink spending in context
-
- Figure 33: Spending on food and drink, 2006-11
-
- Figure 34: Spending by broad product category, 2011 (est)
- Food and drink vs all consumer spend
-
- Figure 35: Spending on food and drink as % all consumer spending, 2006-11 (est)
- Sales by retailer
-
- Figure 36: Sales of in-home food, by retailers, 2006-11
-
- Figure 37: Forecast sales of in-home food by retailers, 2011-16
-
- Figure 38: Sales of drink and tobacco, by retailers, 2006-11
-
- Figure 39: Forecast sales of drink and tobacco, by retailers, 2011-16
- Forecasts
-
- Figure 40: Sales of in-home food, 2006-16 (fore)
-
- Figure 41: Sales of non-alcoholic drinks, 2006-16 (fore)
-
- Figure 42: Sales of alcoholic drinks, 2006-16 (fore)
- Online
- Market size and forecast
-
- Figure 43: Online sales of food, 2006-16
-
- Figure 44: Online sales of food and drink, by sector, 2011 (est)
Consumer Spending on Meat, Fish and Seafood
-
-
- Figure 45: Spending on meat and fish, by type of retailer, 2006-11
-
- Figure 46: Channels of distribution for meat, fish and seafood, 2011 (est)
-
- Figure 47: Spending on meat and fish, by type of retailer, 2011-16
-
Consumer Spending on Fruit and Vegetables
-
-
- Figure 48: Spending on fruit and vegetables, by type of retailer, 2006-11
-
- Figure 49: Channels of distribution for fruit and vegetables, 2011 (est)
-
- Figure 50: Spending on fruit and vegetables, by type of retailer, 2011-16
-
Consumer Spending on Confectionery and Snacks
-
-
- Figure 51: Spending on confectionery and snacks, by type of retailer, 2006-11
-
- Figure 52: Channels of distribution for confectionery and snacks, 2011 (est)
-
- Figure 53: Spending on confectionery and snacks, by type of retailer, 2011-16
-
Consumer Spending on Dairy Products
-
-
- Figure 54: Spending on dairy products, by type of retailer, 2006-11
-
- Figure 55: Channels of distribution for dairy products, 2011 (est)
-
- Figure 56: Spending on dairy products, by type of retailer, 2011-16
-
Consumer Spending on Store Cupboard Basics
-
-
- Figure 57: Spending on store cupboard basics, by type of retailer, 2006-11
-
- Figure 58: Channels of distribution for store cupboard basics, 2011 (est)
-
- Figure 59: Spending on store cupboard basics, by type of retailer, 2011-16
-
Consumer Spending on Bread and Morning Goods
-
-
- Figure 60: Spending on bread and morning goods, by type of retailer, 2006-11
-
- Figure 61: Channels of distribution for bread and morning goods, 2011 (est)
-
- Figure 62: Spending on bread and morning goods, by type of retailer, 2011-16
-
Consumer Spending on Ready Meals
-
-
- Figure 63: Spending on ready meals, by type of retailer, 2006-11
-
- Figure 64: Channels of distribution for ready meals, 2011 (est)
-
- Figure 65: Spending on ready meals, by type of retailer, 2011-16
-
Consumer Spending on Soft Drinks
-
-
- Figure 66: Spending on soft drinks, by type of retailer, 2006-11
-
- Figure 67: Channels of distribution for soft drinks, 2011 (est)
-
- Figure 68: Spending on soft drinks, by type of retailer, 2011-16
-
Consumer Spending on Tobacco
-
-
- Figure 69: Spending on tobacco products, by type of retailer, 2006-11
-
- Figure 70: Channels of distribution for tobacco products, 2011 (est)
-
- Figure 71: Spending on tobacco products, by type of retailer, 2011-16
-
Consumer Spending on Other Alcohol
-
-
- Figure 72: Spending on other alcohol, by type of retailer, 2006-11
-
- Figure 73: Channels of distribution for other alcohol, 2011 (est)
-
- Figure 74: Spending on other alcohol, by type of retailer, 2011-16
-
Consumer Spending on Wine and Spirits
-
-
- Figure 75: Spending on wines and spirits, by type of retailer, 2006-11
-
- Figure 76: Channels of distribution for wines and spirits, 2011 (est)
-
- Figure 77: Spending on wines and spirits, by type of retailer, 2011-16
-
Where Do People Buy Food?
-
- Key points
- The main shop and top-up shopping
-
- Figure 78: Main shop and top-up shopping, by retailer, January 2012
-
- Figure 79: Main shop vs top-up shopping by big four retailer, January 2012
- Top-up shopping
-
- Figure 80: Top-up shopping, by retailer and demographics, January 2012
- Where do people buy food online?
-
- Figure 81: Which online retailer used for grocery shopping, January 2012
-
- Figure 82: Profile of online shoppers, January 2012
How Satisfied Are Consumers With Their Main Grocery Shop?
-
- Key points
- Satisfaction
-
- Figure 83: Levels of satisfaction, by key attribute, January 2012
-
- Figure 84: Profile of levels of satisfaction, by age and socio-economic group, January 2012
- Tesco
-
- Figure 85: Levels of satisfaction, by key attribute at Tesco, January 2012
- Asda
-
- Figure 86: Levels of satisfaction, by key attribute at Asda, January 2012
- Sainsbury
-
- Figure 87: Levels of satisfaction, by key attribute at Sainsbury, January 2012
- Morrisons
-
- Figure 88: Levels of satisfaction, by key attribute at Morrisons, January 2012
- Dissatisfaction
-
- Figure 89: Levels of dissatisfaction, by key attribute, January 2012
- Satisfaction with top-up shops
-
- Figure 90: Overall levels of satisfaction with convenience stores, January 2012
-
- Figure 91: Overall levels of dissatisfaction with convenience stores, January 2012
How Do People Shop For Food?
-
- Key points
- Attitudes
-
- Figure 92: Attitudes to how people shop for food, January 2012
-
- Figure 93: Attitudes to food shopping, January 2012
- Attitudes to shopping and where people shop
- Main shop
-
- Figure 94: Where people shop for food, by most popular attitudes to grocery shopping, January 2012
- Figure 95: Where people shop for food, by next most popular attitudes to grocery shopping, January 2012
- Top-up shopping
-
- Figure 96: Where people top-up shop for food, by most popular attitudes to grocery shopping, January 2012
- Figure 97: Where people shop for food, by next most popular attitudes to grocery shopping, January 2012
Attitudes to Buying Food
-
- Key points
- Attitudes to products bought
-
- Figure 98: Attitudes to products bought (main shop), January 2012
-
- Figure 99: Attitudes to products bought, by age and socio-economic group, January 2012
- Attitudes to products bought and supermarkets used
-
- Figure 100: Where people shop for food, by most popular attitudes to products bought (main shop), January 2012
- Figure 101: Where people shop for food, by next most popular attitudes to products bought (main shop), February 2012
Target Groups
-
-
- Figure 102: Retailing food target groups, January 2012
-
- Figure 103: Attitudes to grocery shopping, by target groups, January 2012
-
- Figure 104: Profile of target groups, January 2012
-
99p Stores Ltd
-
- Strategic evaluation
- Background
- Company performance
-
- Figure 105: 99p Stores Ltd: Group financial performance, 2006/07-2010/11
-
- Figure 106: 99p Stores Ltd: Outlet data, 2006/07-2010/11
- Retail offering
Abel & Cole
-
- Strategic evaluation
- Background
- Company performance
-
- Figure 107: Abel & Cole: Group financial performance, 2006/07-2010/11
- Retail offering
Asda Group
-
- Strategic evaluation
- Prospects
- Background
- Company performance
-
- Figure 109: Asda Group Ltd: Group financial performance, 2006-10
- Figure 110: Asda Group Ltd: Outlet data, 2006-10
- Store formats
- Smaller stores
- Retail offering
- e-commerce and home shopping
Co-operative Group (Food)
-
- Strategic evaluation
- The new estate
- Shouting louder
- Misjudged campaign
- Background
- Company performance
-
- Figure 112: Co-operative Group (Food): Group financial performance, 2006/07-2010/11
-
- Figure 113: Co-operative Group (Food): Group financial performance, H1 2010 and h1 2011
- Figure 114: Co-operative Group (Food): Outlet data, 2007/11
- Retail offering
- E-commerce and home shopping
Greggs Plc
-
- Strategic evaluation
-
- Figure 115: Greggs Moments, Newcastle
- Background
- Company performance
-
- Figure 116: Greggs Plc: Group financial performance, 2006-11
-
- Figure 117: Greggs Plc: Outlet data, 2006-11
- Retail offering
J Sainsbury
-
- Strategic evaluation
- Strong performance
-
- Figure 119: Sainsbury’s Supermarkets: Sales growth, 2006/07-2010/11
- Expansion underpins growth
- Looking to catch up in non-food
- Convenience stores good fit with online
- Intensifying price competition
- Background
- Company performance
-
- Figure 120: Sainsbury’s Supermarkets, 2006/07-2010/11
-
- Figure 121: Sainsbury’s Supermarkets: Outlet data, 2006/07-2010/11
- Store formats
-
- Figure 122: Sainsbury’s Supermarkets: Outlets by size, 2006/07-2010/11
- Retail offering
- e-commerce and home shopping
Majestic Wine Warehouse
-
- Strategic evaluation
- Background
- Company performance
-
- Figure 123: Majestic Wine Warehouse: Group financial performance, 2006/07-2010/11
- Figure 124: Majestic Wine Warehouse: Outlet data, 2006/07-2010/11
- Retail offering
Milk&more
-
- Strategic evaluation
- Background
- Company performance
- Retail offering
Tesco
-
- Strategic evaluation
- Clubcard
- Loyalty
- The “£500m campaign”
- The end of Clubcard?
- The limits of growth
- Overseas
- Time to be optimistic
- Background
- Company performance
-
- Figure 125: Tesco Plc: Group financial performance, 2006/07-2010/11
- Figure 126: Tesco: Like-for-like sales growth, 26 weeks to Aug 2011
-
- Figure 127: Tesco Plc: Outlet data, 2007/11
- Store formats
-
- Figure 128: Tesco: UK store formats, 2010/11
- Retail offering
-
- Figure 129: Tesco UK: Sales, by product category, 2009/10-2010/11
- e-commerce and home shopping
Whole Foods Market (UK)
-
- Strategic evaluation
- Background
- Company performance
-
- Figure 130: Whole Foods Market (UK): Group financial performance, 2005/06-2009/10
- Figure 131: Whole Foods Market (UK): Outlet data, 2005/06-2009/10
- Retail offering
Wm Morrison Group
-
- Strategic evaluation
- Slowly diversifying channels
- Innovations – and flexibility
-
- Figure 133: Wm Morrison Group: ‘Lab’ store, Kirkstall, Leeds
- Revitalising own brands
- Background
- Company performance
- 2010/11
-
- Figure 134: Wm Morrison Group: Group financial performance, 2006/07-2010/11
-
- Figure 135: Wm Morrison Group: Sales breakdown, 2006/07-2010/11
-
- Figure 136: Wm Morrison Group: Annual sales growth excluding fuel, 2006/07-2010/11
-
- Figure 137: Wm Morrison Group: Sales breakdown, H1 2010/11 and H1 2011/12
-
- Figure 138: Wm Morrison Group: Outlet data, 2006/07-2010/11
- Figure 139: Wm Morrison Group: Outlet data by region, 2010 and 2011
- Store formats
-
- Figure 140: Wm Morrison Group: Store portfolio by size, 2007-11
- Retail offering
- E-commerce and home shopping
Appendix – Brand Research
-
-
- Figure 141: Brand usage, December 2011
- Figure 142: Brand commitment, December 2011
-
- Figure 143: Brand momentum, December 2011
- Figure 144: Brand diversity, December 2011
-
- Figure 145: Brand satisfaction, December 2011
- Figure 146: Brand recommendation, December 2011
-
- Figure 147: Brand attitude, December 2011
- Figure 148: Brand image – macro image, December 2011
-
- Figure 149: Brand image – micro image, December 2011
- Figure 150: Profile of target groups, by demographic, December 2011
- Figure 151: Psychographic segmentation, by target group, December 2011
-
- Figure 152: Brand usage, by target group, December 2011
- Brand index
-
- Figure 153: Brand index, December 2011
-
Appendix – Where Do People Buy Food?
-
-
- Figure 154: Main weekly grocery shop where people shop for food, by demographics, January 2012
- Figure 155: Top-up shopping where people in most popular shop for food, by demographics, January 2012
-
- Figure 156: Top-up shopping where people in next most popular shop for food, by demographics, January 2012
-
Appendix – How Satisfied Are People With Their Grocery Shops?
-
-
- Figure 157: Satisfaction with key attributes, January 2012
- Figure 158: Where people shop for food, by most popular any satisfaction with key attributes, January 2012
-
- Figure 159: Where people shop for food, by next most popular any satisfaction with key attributes, January 2012
- Figure 160: Where people shop for food, by any dissatisfaction with key attributes, January 2012
-
- Figure 161: Where people shop for food, by most popular any satisfaction with key attributes, January 2012
- Figure 162: Where people shop for food, by next most popular any satisfaction with key attributes, January 2012
-
- Figure 163: Where people shop for food, any dissatisfaction with key attributes, January 2012
- Figure 164: Satisfaction with key attributes on product quality for fresh foods including ready meals, by demographics, January 2012
-
- Figure 165: Satisfaction with key attributes on product quality of non-fresh packaged goods, by demographics, January 2012
- Figure 166: Satisfaction with key attributes on range of fresh foods, by demographics, January 2012
-
- Figure 167: Satisfaction with key attributes on customer service, by demographics, January 2012
- Figure 168: Satisfaction with key attributes on store standards, by demographics, January 2012
-
- Figure 169: Satisfaction with key attributes on ease of navigation within the store, by demographics, January 2012
- Figure 170: Satisfaction with key attributes on range of non-foods items, by demographics, January 2012
-
- Figure 171: Satisfaction with key attributes on quality of non-foods items, by demographics, January 2012
- Figure 172: Satisfaction with key attributes on availability of goods, by demographics, January 2012
-
- Figure 173: Satisfaction with key attributes on product prices, by demographics, January 2012
- Figure 174: Satisfaction with key attributes on promotions in general, by demographics, January 2012
-
Appendix – How Satisfied Are People With Their Top-Up Grocery Shops?
-
-
- Figure 175: Satisfaction with key attributes on product quality for fresh foods including ready meals, by demographics, January 2012
- Figure 176: Satisfaction with key attributes on product quality of non-fresh packaged goods, by demographics, January 2012
-
- Figure 177: Satisfaction with key attributes range of fresh foods, by demographics, January 2012
- Figure 178: Satisfaction with key attributes on customer service, by demographics, January 2012
-
- Figure 179: Satisfaction with key attributes on store standards, by demographics, January 2012
- Figure 180: Satisfaction with key attributes on ease of navigation within the store, by demographics, January 2012
-
- Figure 181: Satisfaction with key attributes on range of non-foods items, by demographics, January 2012
- Figure 182: Satisfaction with key attributes on quality of non-foods items, by demographics, January 2012
-
- Figure 183: Satisfaction with key attributes on availability of goods, by demographics, January 2012
- Figure 184: Satisfaction with key attributes on prices, by demographics, January 2012
-
- Figure 185: Satisfaction with key attributes on promotions in general, by demographics, January 2012
-
Appendix – How Do People Shop?
-
-
- Figure 186: Where people shop for food, by most popular attitudes to grocery shopping, January 2012
- Figure 187: Where people shop for food, by next most popular attitudes to grocery shopping, January 2012
-
- Figure 188: Where people top-up shop for food, by most popular attitudes to grocery shopping, January 2012
- Figure 189: Where people shop for food, by next most popular attitudes to grocery shopping, January 2012
-
- Figure 190: Most popular attitudes to grocery shopping, by demographics, January 2012
- Figure 191: Next most popular attitudes to grocery shopping, by demographics, January 2012
-
Appendix – How People Shop For Food
-
-
- Figure 192: Where people shop for food, by most popular attitudes to products bought (main shop), January 2012
- Figure 193: Where people shop for food, by next most popular attitudes to products bought (main shop), January 2012
-
- Figure 194: Attitudes to products bought (main shop), by demographics, January 2012
-
Appendix – Attitudes to Buying Food
-
-
- Figure 195: Attitudes to products quality for fresh foods including ready meals bought (main shop), by demographics, January 2012
- Figure 196: Attitudes to quality of non-fresh packaged product goods bought (main shop), by demographics, January 2012
-
- Figure 197: Attitudes to range of fresh food products bought (main shop), by demographics, January 2012
- Figure 198: Attitudes to customer service products bought (main shop), by demographics, January 2012
-
- Figure 199: Attitudes to store standard products bought (main shop), by demographics, January 2012
- Figure 200: Attitudes to ease of navigation within the store products bought (main shop), by demographics, January 2012
-
- Figure 201: Attitudes to range of non-foods items bought (main shop), by demographics, January 2012
- Figure 202: Attitudes to quality of non-foods items bought (main shop), by demographics, January 2012
-
- Figure 203: Attitudes to availability of goods bought (main shop), by demographics, January 2012
- Figure 204: Attitudes to prices products bought (main shop), by demographics, January 2012
-
- Figure 205: Attitudes to promotions in general products bought (main shop), by demographics, January 2012
-
Appendix – Target Groups
-
-
- Figure 206: Target groups, by demographics, January 2012
-
Back to top