Table of Contents
Executive Summary
Report Scope
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- Beauty and personal care retailing
- Sources for consumer spending
- Abbreviations
- Technical notes
- Financial definitions
- Currencies
- Country codes
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- Figure 1: Country codes
- VAT
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- Figure 2: Europe: Standard VAT rates, 2010/11
The Market: Economic and Demographic Context
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- Long-standing economic problems
- Pharmacy liberalisation
- The economy
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- Figure 3: Italy: Real-terms, year-on-year GDP growth, Q1 2006-Q2 2011
- Figure 4: Italy: Consumer confidence and retail trade confidence, Dec 2010-Nov 2011
- Austerity
- Bond markets
- Consumer price inflation
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- Figure 5: Italy: Harmonised index of consumer prices: Annual % change, Jan 2006-Nov 2011
- The consumer
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- Figure 6: Selected labour market indicators, Q1 2009-Q2 2011
- Demographics
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- Figure 7: Italy: Foreign resident population on 1 January, 2007-11
- Implications for beauty retailers
- Economy:
- Demographics:
The Market: Consumer Spending
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- Personal care spending data
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- Figure 8: Italy: Consumer spending on selected categories, 2006-10
- Personal care goods spending per capita
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- Figure 9: Italy: Annual per-capita consumer expenditure on personal care goods, 2006-10
- Personal care goods spending as a share of all expenditure
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- Figure 10: Italy: Consumer spending on personal care goods as a percentage of total consumer spending, 2006-10
- Spending on personal care goods relative to services
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- Figure 11: Italy: Consumer spending on personal care goods relative to spending at hairdressing salons & personal grooming establishments, 2006-10
- Trade association data
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- Figure 12: Italy: Total consumption of cosmetics and toiletries products, 2006-10
- Spending breakdown by category
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- Figure 13: Italy: Consumer spending on skin care and hair care, 2010-11
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- Figure 14: Italy: Consumer spending on personal care by major category, 2010-11
- Category performance and prospects
The Market: The Health and Beauty Specialists Sector
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- Economic and consumer outlook
- Retail sales and forecasts
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- Figure 15: Italy: Estimated retail sales, 2006-10
- Figure 16: Italy: Retail sales forecasts, 2011-16
- Index of retail sales
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- Figure 17: Italy: Index of retail sales: Annual % change, Jan 2010-Sep 2011
- Enterprise numbers
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- Figure 18: Italy: Retail enterprises, by sector, 2008-09
- Outlet numbers
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- Figure 19: Italy: Outlet numbers, 2007
- Figure 20: Italy: Estimated enterprise numbers, 2010
The Retailers: Channels of Distribution
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- Figure 21: Italy: Personal care goods, estimated channels of distribution, 2010
- Pharmacies, parapharmacies and legislation
- Direct selling
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- Figure 22: Italy: Specialist beauty members of the direct selling association, 2011
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The Retailers: Online
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- Proportion of consumers shopping online
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- Figure 23: Percentage of individuals who have purchased goods or services online within the preceding three/12 months, 2006-11
- Figure 24: Percentage of female consumers who have purchased beauty products online in the 12 months to March 2011, Italy, Spain, Germany, France and UK
- Barrier to online growth: Cash culture
- Barrier to online growth: Low levels of internet access
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- Figure 25: Italy: Percentage of households with any internet access/broadband connection, 2006-11
- Leading websites by usage
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- Figure 26: Italy: Leading transactional beauty websites, July 2011
The Retailers: Leading Specialists
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- Characteristics of the sector
- Bridgepoint builds scale in perfumery
- Private label a focus for perfumery
- The drugstores
- Bottega Verde
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- Figure 27: Italy: Identified leading beauty specialists, 2010/11
The Retailers: Market Shares
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- Figure 28: Italy: Leading beauty specialists’ estimated shares of sector sales, 2010
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The Consumer: Where They Shop
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- Figure 29: Italy: Outlets from which make-up/haircare/skincare/fragrance products were bought by female consumers in the last 12 months, March 2011
- Where they shop by age group and product type
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- Figure 30: Italy: Outlets from which make-up products were bought by female consumers in the last 12 months, by age group, March 2011
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- Figure 31: Italy: Outlets from which hair care products were bought by female consumers in the last 12 months, by age group, March 2011
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- Figure 32: Italy: Outlets from which skin care products were bought by female consumers in the last 12 months, by age group, March 2011
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- Figure 33: Italy: Outlets from which fragrance products were bought by female consumers in the last 12 months, by age group, March 2011
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A.S. Watson (Europe)
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- Figure 34: A. S. Watson (Europe): Sales as share of Health & beauty specialists’ sales in Europe, 2008-10
- Strategic evaluation
- Revenues by region and operation
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- Figure 35: A. S. Watson (Europe): Estimated sales breakdown by operation, 2010
- Mixed fortunes for Marionnaud
- UK: Superdrug
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- Figure 36: Superdrug: Optimum and brand-similar products, launched 2011
- UK: The Perfume Shop
- Background
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- Figure 37: A. S. Watson: European health and beauty operations, 2011
- Company performance
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- Figure 38: A. S. Watson (Europe): Estimated sales, 2008-10
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- Figure 39: A. S. Watson (Europe): Outlet data, 2008-10
- Retail offering
- Rossmann joint venture
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- Figure 40: A. S. Watson (Europe): Rossmann store numbers, 2006-10
- Figure 41: A. S. Watson (Europe): Rossmann JV store numbers by territory, December 2010
- UK profile
- UK: Company performance
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- Figure 42: A. S. Watson (UK): Sales as share of beauty and cosmetics specialists’ sales in UK, 2006-10
- Figure 43: A. S. Watson (UK): Financial performance, 2006-10
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- Figure 44: A. S. Watson (UK): Outlet data, 2006-10
- UK: Superdrug consumer profile
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- Figure 46: Superdrug: Consumer profile (relative to average), by location, November 2011
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- Figure 47: Superdrug: Consumer profile (relative to average), by ACORN classification, November 2011
- UK retail offering
- UK: E-commerce and home shopping
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- Figure 48: A.S. Watson (UK): Online consumer demographics for Superdrug.com, three month average to October 2011
- Figure 49: A.S. Watson (UK): Online consumer demographics for ThePerfumeShop.com, three month average to October 2011
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Douglas
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- Figure 50: Douglas perfumery: Share of European health and beauty specialists’/beauty specialists’ sales, 2007-11
- Strategic evaluation
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- Figure 51: Douglas Perfumeries: Sales contribution of German/International stores, 2007-11
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- Figure 52: Douglas Perfumeries: German/International store portfolio, 2007-11
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- Figure 53: Douglas Perfumeries: Stores per million capita in selected countries, 2010
- Figure 54: Douglas Perfumeries: Sales per store, 2010
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- Figure 55: Douglas Perfumeries: Sales per store growth rates in selected countries, 2006/07-2009/10
- Background
- Company performance
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- Figure 56: Douglas Holding: Group financial performance, 2006/07-2010/11
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- Figure 57: Douglas Perfumeries: Group financial performance, 2006/07-2010/11
- Figure 58: Douglas Perfumeries: Outlet data, 2007-11
- Retail offering
- e-commerce and home shopping
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Lush Retail Ltd
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- Figure 59: Lush Retail Ltd: Sales as share of beauty and cosmetics specialists’ sales in UK, 2006-09
- Strategic evaluation
- Background
- Company performance
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- Figure 60: Lush Retail Ltd: Group financial performance, 2005/06-2009/10
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- Figure 61: Lush Retail Ltd: Outlet data, 2006-10
- Store formats
- Retail offering
- e-commerce
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- Figure 62: Lush: Online consumer demographics, three month average to October 2011
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Schlecker (incl Ihr Platz)
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- Figure 63: Schlecker: Share of European health and beauty specialists’ sales, 2006-10
- Strategic evaluation
- Background
- Company performance
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- Figure 64: Schlecker: Estimated sales performance, 2006-10
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- Figure 65: Schlecker: Estimated outlet data, 2006-10
- Store format
- Retail offering
- e-commerce and home shopping
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Sephora
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- Strategic evaluation
- Background
- Company performance
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- Figure 66: Sephora, Financial performance, 2006-10
- Figure 67: Sephora, Estimated financial performance, European markets, 2009-10
- Store formats
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- Figure 68: Sephora: Estimated Outlet data, 2006-10
- Retail offering
- e-commerce and home shopping
The Body Shop
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- Figure 69: The Body Shop UK: Estimated sales as share of UK cosmetics and toiletries specialists’ sales, 2006-10
- Strategic evaluation
- Background
- Company performance
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- Figure 70: The Body Shop: Financial performance, 2006-10
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- Figure 71: The Body Shop: Estimated UK and RoI sales performance, 2006-10
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- Figure 72: The Body Shop: Outlet data, 2006-10
- Store formats
- Consumer profile
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- Figure 73: The Body Shop shoppers in last 12 months, by gender, age and socio-economic group, November 2011
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- Figure 74: The Body Shop shoppers in last 12 months, by region and ACORN group, November 2011
- Retail offering
- e-commerce and home shopping
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- Figure 75: The Body Shop: Online consumer demographics, three month average to October 2011
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Yves Rocher Group
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- Figure 76: Yves Rocher’s Sales of share of health & beauty retailers’ sales in France, 2006-10
- Strategic evaluation
- Background
- Company performance
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- Figure 77: Groupe Yves Rocher, Sales performance, 2006-10
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- Figure 78: Yves Rocher: Estimated outlet data, 2005 -11
- Store formats
- Retail offering
- e-commerce and home shopping
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Appendix – The Market
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- Population
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- Figure 79: Europe: Population, by age group, 2005
- Figure 80: Europe: Population, by age group, 2010
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- Figure 81: Europe: Population, by age group, 2015
- Figure 82: Europe: Population, by age group, 2020
- GDP
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- Figure 83: Europe: GDP (current prices), 2010
- Figure 84: Europe: GDP growth rates (current prices), 2001-Q3 2011
- Figure 85: Europe: GDP growth rates (constant prices), 2001-Q3 2011
- Consumer spending
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- Figure 86: Europe: Households’ consumer spending (current prices), 2010
- Figure 87: Europe: Households’ consumer spending growth rates (current prices), 2001-Q3 2011
- Figure 88: Europe: Households’ consumer spending growth rates (constant prices), 2001-Q3 2011
- Consumer prices
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- Figure 89: Europe: Harmonised index of consumer prices, 2001-10
- Unemployment
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- Figure 90: Europe: Average rate of unemployment, 2001-10
- Interest rates
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- Figure 91: Europe: Interest rates, 2005-Q4 2011
- Consumer confidence
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- Figure 92: Europe: Consumer confidence, Jan 2011-Dec 2011
Appendix – Consumer Data
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- Make-up
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- Figure 93: Outlets from where make-up was bought in the last 12 months, UK, March 2011
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- Figure 94: Most popular outlets from where make-up products were bought in the last 12 months, by demographics, Italy, March 2011
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- Figure 95: Next most popular outlets from where make-up products were bought in the last 12 months, by demographics, Italy, March 2011
- Fragrances
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- Figure 96: Outlets from where fragrances were bought in the last 12 months, March 2011
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- Figure 97: Outlets from where fragrance products were bought in the last 12 months, by demographics, Italy, March 2011
- Skincare
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- Figure 98: Outlets from where skincare was bought in the last 12 months, March 2011
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- Figure 99: Most popular outlets from where skincare products were bought in the last 12 months, by demographics, Italy, March 2011
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- Figure 100: Next most popular outlets from where skincare products were bought in the last 12 months, by demographics, Italy, March 2011
- Haircare
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- Figure 101: Outlets from where haircare was bought in the last 12 months, March 2011
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- Figure 102: Outlets from where haircare products were bought in the last 12 months, by demographics, Italy, March 2011
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