Table of Contents
Market in Brief
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- Retail sales forecasts
- Outlook for electricals retailing
- Market size and performance
- The European competitive landscape
Report Scope
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- Company coverage
- Definitions
- Retail sector sales
- Market sizes
- Abbreviations
- Technical notes
- Financial definitions
- Currencies
- Country codes
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- Figure 1: Country codes
- VAT
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- Figure 2: Europe: Standard VAT rates, 2010
European Summary and Outlook
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- European market size
- Spending contracts sharply in 2009
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- Figure 3: Europe: Estimated electricals market size, by country, 2006-09
- UK overtaken by Germany during the recession…
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- Figure 4: Europe: Percentage change in consumer spending on electricals (in local currency), 2008-09
- …but Nordics lead by spend per capita
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- Figure 5: Europe: Spending on electricals per capita, 2009
- Europe – Retail competitor analysis
- Leading retailers
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- Figure 6: Top 20 leading electricals retailers, 2008 and 2009
- European market shares
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- Figure 7: Europe: Leading electricals market share of consumer spending on electricals, 2008-09
- Electrical specialists
- Sector sales slide in 2008…
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- Figure 8: Europe: Electrical specialists sector sales, by country, 2005-09
- …and contraction accelerates in 2009
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- Figure 9: Europe: Electrical specialists sector sales growth in local currency, 2008-09
- European outlook
- Sector sales forecasts
-
- Figure 10: Europe: Sector sales forecasts, 2010 and 2015
- Where next?
- Lingering economic hangover
- Nordics will lead the recovery
- Capitalising on global events
- Relentless consolidation
- Product development drives trend to larger ‘departmental’ stores …
- …and so does product convergence
- A more complex and demanding marketplace raises service standards
- An alternative pure play model
- Buying groups can’t afford to be left out in the cold
- All eyes on Best Buy
Austria
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
-
- Figure 11: Austria: All retail and food retail sales, 2005-15
- Market size
-
- Figure 12: Austria: Consumer spending on electricals, 2005-09
- Channels of distribution
- Retail competitor analysis
- Key points
- Media Saturn dominates the sector
- Cosmos goes bankrupt, Niedermeyer continues
- Buying groups
- Hartlauer going strong
- Other players
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- Figure 13: Austria: Leading electricals retailers, 2009
- Market shares
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- Figure 14: Austria: Leading retailers’ share of electrical specialists sales, 2008/09
- Retail enterprises
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- Figure 15: Austria: Retail businesses, 2001-07
Belgium
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
- Market size
-
- Figure 16: Belgium: Consumer spending on electricals, 2004-09
- Channels of distribution
- Retail competitor analysis
- Key points
- Media-Saturn dominates the sector
- Krëfel hangs on to third place
- Other international players
- Other players
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- Figure 17: Belgium: Leading electircals retailers, 2009
- Market shares
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- Figure 18: Belgium: Leading retailers’ share of electrical specialists sales, 2009
- Retail outlets and enterprises
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- Figure 19: Belgium: Retail businesses, 2003-07
- Figure 20: Belgium: Retail outlets, 2008
Czech Republic
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- Market in brief
- Electricals market size
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- Figure 21: Czech Republic: Household expenditure on electricals, 2004-08
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
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- Figure 22: Czech Republic: Household goods retailers’ sales, 2005-15
- Retailer competitor analysis
- Leading retailers
- Expert
- Electro World
- Datart
- Euronics
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- Figure 23: Czech Republic: Leading electricals retailers, 2008/09
- Online
- Market shares
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- Figure 24: Czech Republic: Top five electricals retailers share of electrical specialists sales, 2008
Denmark
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- Market in brief
- Market size
-
- Figure 25: Denmark: Household expenditure on electricals, 2004-08
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
-
- Figure 26: Denmark: Retail sales, 2005-15
- Forecast
- Retail competitor analysis
- Expert growing through acquisition
- El Giganten now in second position
- Foreign entrants finding favour
- Online driving growth
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- Figure 27: Denmark: Leading electricals retailers, 2008/09
- Market shares
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- Figure 28: Denmark: Leading retailers’ share of electrical specialists’ sales, 2008
- Enterprise data
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- Figure 29: Denmark: Specialist electricals retailers’ enterprise numbers, 2005-08
Finland
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- Market in brief
- Electricals market size
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- Figure 30: Finland: Household expenditure on electricals, 2004-08
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
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- Figure 31: Finland: Retail sales, 2005-15
- Forecast
- Outlet and enterprise data
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- Figure 32: Finland: Number of electricals retail enterprises, 2003-07
- Figure 33: Finland: Number of electricals retail enterprises, 2007-08
- Retail competitor analysis
- DSGi leads with Gigantti but rationalises Markantalo
- Kesko innovating but sales falling
- Expert expanding
- Euronics
- Verkkokauppa.com
- OnOff scaling down
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- Figure 34: Finland: Leading electricals retailers, 2008/09
- Market shares
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- Figure 35: Finland: Leading retailers share of electrical specialists sales, 2008
France
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- Market in brief
- Market size and performance
- The competitive landscape
- Internal market environment
- Key points
- Consumer attitudes
- E-commerce a fast-growing channel in France
- Waiting to pay a premium
- Care for the environment
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- Figure 36: Attitudes towards the internet, technology and the environment, by country, 2009
- Consumer trends
-
- Figure 37: Trends in attitudes towards shopping, the internet and technology, France, 2005-09
- Who thinks what
- Reviews influence top earners most
-
- Figure 38: Attitudes towards internet, by gender, age and income group, France, 2009
- Economic recovery to boost the premium end
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- Figure 39: Attitudes towards technology, by gender, age and income group, France, 2009
- Young people still less engaged with the environment
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- Figure 40: Attitudes towards environment, by gender and age, France, 2009
- Website usage
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- Figure 41: France: Top retail websites, by number of unique visitors, December 2009
- Broader market environment
- Key points
- The market in context
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- Figure 42: France: Consumer spending on electricals and other selected categories, 2004-08
- Weaker economy affects spending on electricals
- Price deflation impacts white goods…
- …but is even worse for brown and grey goods
-
- Figure 43: France: Consumer price index for selected categories, 2000-09
- Channels of distribution
- Sector size and forecast
- Key points
- Economic outlook
- Retail sales forecasts
-
- Figure 44: France: Electricals retail sales, 2005-15
- Prospects for electricals specialists
- Enterprise and outlet data
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- Figure 45: France: Electricals specialists, enterprise data, 2004-08
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- Figure 46: France: Electricals specialists, outlet data, 2005-09
- Figure 47: France: Electricals specialists, outlet numbers by size class, 2005-09
- Retail competitor analysis
- Key findings
- Kesa is market leader
- Fnac in second place
- Boulanger turns to Euronics for scale
- Buying groups
- Media-Saturn trails behind
-
- Figure 48: France: Leading electricals players, 2008/09
- Market shares
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- Figure 49: France: Electrical specialists’ market shares, 2008/09
Germany
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- Market in brief
- Market size and performance
- The competitive landscape
- Internal market environment
- Key points
- Consumer attitudes
- Electricals not developing online, but investment expected
- Willing to pay more
- The environment, what’s in it for me?
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- Figure 50: Attitudes towards the internet, technology and the environment, by country, 2009
- Consumer trends
-
- Figure 51: Trends in attitudes towards the internet and technology, Germany, 2005-09
- Who thinks what
- Top earners cautious but see the information opportunities online
-
- Figure 52: Attitudes towards internet, by gender, age and income group, Germany, 2009
- Young follow the latest technological trends, but can’t afford them
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- Figure 53: Attitudes towards technology, by gender, age and income group, Germany, 2009
- Least affluent most engaged with the environment
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- Figure 54: Attitudes towards environment, by gender and age, Germany, 2009
- Website usage
-
- Figure 55: Germany: Top retail websites, by number of unique visitors, December 2009
- Broader market environment
- Key findings
- Competitive context
- Key findings
-
- Figure 56: Germany: Consumer spending on electricals and related goods, by major category, 2005-09
- Spending on white goods holds up well…
- …but brown and grey goods suffer
- Impact of deflation
-
- Figure 57: Germany: Consumer price index for selected categories, 2000-09
- Channels of distribution
- Sector size and forecast
- Key findings
- Economic outlook
- Retail sales – past performance
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- Figure 58: Germany: Electricals sector retail sales, 2005-09
- Retail sales forecasts
-
- Figure 59: Germany: Electricals sector retail sales forecast, 2009-15
- Prospects for electricals specialists
- Outlet and enterprise data
-
- Figure 60: Germany: Retail enterprises and outlets, 2004-07
- Retail competitor analysis
- Key findings
- Leading specialists
- Media Markt dominates
- Buying groups
- ProMarkt in the ascent
- Others
-
- Figure 61: Germany: Leading electrical specialists, 2008/09
- Market shares
-
- Figure 62: Germany: Electrical specialists’ market shares, 2008/09
Greece
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
-
- Figure 63: Greece: All retail and electricals specialists’ retail sales, 2005-15
- Market size and channels of distribution
- Retail competitor analysis
- Key points
- DSGi leads the sector
- Germanos close behind
- Strong performance at Media Markt
- Domestic players
-
- Figure 64: Greece: Leading electircals retailers, 2009
- Market shares
-
- Figure 65: Greece: Leading retailers’ share of electrical specialists sales, 2009
- Retail enterprises
-
- Figure 66: Greece: Retail businesses, 2003-07
Hungary
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- Market in brief
- Electricals market size
-
- Figure 67: Hungary: Household expenditure on electricals, 2004-08
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
-
- Figure 68: Hungary: Retail sales, 2005-15
- Outlet and enterprise data
-
- Figure 69: Hungary: Specialist electricals retailers’ outlet numbers, 2004-08
- Retail competitor analysis
- Media Markt dominates
- But DSGi pulls out…
- Online
- Casualties in a tough market
-
- Figure 70: Hungary: Leading electricals specialists, 2008/09
- Market shares
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- Figure 71: Hungary: Leading retailers’ estimated share of electrical specialists’ sales, 2008
Republic of Ireland
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
-
- Figure 72: Republic of Ireland: All retail and electricals specialists’ retail sales, 2005-15
- Market size
-
- Figure 73: Republic of Ireland: Consumer spending on electricals, 2005-09
- Channels of distribution
- Retail competitor analysis
- Key points
- Expert takes top spot
- Losses at DSGi
- Power City largest domestic player
- D.I.D. Electricals teams up with Curleys’
-
- Figure 74: Republic of Ireland: Leading electricals retailers, 2009
- Market shares
-
- Figure 75: Republic of Ireland: Leading retailers’ share of electrical specialists sales, 2009
- Retail enterprises
-
- Figure 76: Republic of Ireland: Retail businesses, 2003-07
Italy
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- Market in brief
- Market size and performance
- The competitive landscape
- Internal market environment
- Key points
- Website usage
-
- Figure 77: Italy: Top retail websites, by number of unique visitors, December 2009
- Broader market environment
- Key points
- Competitive context
- Key findings
- Spending on electricals weak
-
- Figure 78: Italy: Consumer expenditure on electricals, 2004-08
- Price deflation impacts growth
-
- Figure 79: Italy: Consumer price index for selected categories, 2000-09
- Channels of distribution
- Sector size and forecast
- Key findings
- Economic outlook
- Technical notes
- Past performance
-
- Figure 80: Italy: Retail sales indices, 2005-09
- Retail sales forecast
-
- Figure 81: Italy: Retail sales 2009-15
- Electricals specialists’ prospects
- Enterprise data
-
- Figure 82: Italy: Electricals retailers, enterprise numbers, 2003-07
- Retail competitor analysis
- Key findings
- Media-Saturn is market leader
- UniEuro the next largest multiple
- Strong performance for Euronics
- Expert
- Gre
- Other players
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- Figure 83: Italy: Leading players in the electricals sector, 2008/09
- Market shares
-
- Figure 84: Italy: Leading electricals specialists’ market shares, 2008/09
The Netherlands
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
-
- Figure 85: The Netherlands: Retail sales, 2005-15
- Market size
-
- Figure 86: Netherlands: Consumer spending on electricals, 2004-08
- Channels of distribution
- Retail competitor analysis
- Key points
- Media Saturn faced with sales decline
- Buying groups
- Impact Retail continues expansion
- Disappointing performance for BCC
- Other players
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- Figure 87: The Netherlands: Leading electricals retailers, 2008/09
- Market shares
-
- Figure 88: Netherlands: Leading retailers’ share of electrical specialists sales, 2008/09
- Outlet and enterprise data
-
- Figure 89: The Netherlands: Electricals retailers, enterprise data, 2005-09
-
- Figure 90: The Netherlands: Electricals outlet data, 2005-09
Norway
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- Market in brief
- Electricals market size
-
- Figure 91: Norway: Household expenditure on electricals, 2004-08
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
-
- Figure 92: Norway: Retail sales, 2005-15
- Forecast
- Enterprise and outlet data
-
- Figure 93: Norway: Specialist electricals retailers’ outlet numbers, 2003-07
- Figure 94: Norway: Specialist electricals retailers’ enterprise numbers, 2003-07
- Retail competitor analysis
- Elkjøp leads
- Komplett focusing close to home
- Buying groups still important
- Internationalisation
- Online
-
- Figure 95: Norway: Leading electircals retailers, 2008/09
- Market shares
-
- Figure 96: Norway: Leading retailers share of electrical specialists sales, 2008
Poland
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- Market in brief
- Electricals market size
-
- Figure 97: Poland: Household expenditure on electricals, 2004-08
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
-
- Figure 98: Poland: All retail and -food retail sales, 2005-15
- Retail enterprises and outlets
-
- Figure 99: Poland: Breakdown of retail enterprises, by number of outlets, 2005-07
-
- Figure 100: Poland: Number of electrical goods outlets, 2005-08
- Retail competitor analysis
- Media-Saturn dominates
- Avans
- RTV Euro AGD (Euro-net)
- Electro World sold to Mix Electronics
- Sferis
- E-commerce growing in importance
-
- Figure 101: Poland: Leading electricals retailers, 2008/09
- Market shares
-
- Figure 102: Poland: Leading retailers’ estimated market shares, 2008
Portugal
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
-
- Figure 103: Portugal: All retail and estimated electricals specialists’ retail sales, 2005-15
- Market size
- Channels of distribution
- Retail competitor analysis
- Key points
- Modelo Continente dominates the sector
- Complimentary products boost Fnac
- Media Markt’s growth stalls
- Buying groups proving key to survival
-
- Figure 104: Portugal: Leading electrical specialists, 2009
- Market shares
-
- Figure 105: Portugal: Leading retailers’ share of electrical specialists sales, 2009
- Retail enterprises
-
- Figure 106: Portugal: Retail businesses, 2003-07
Spain
-
- Market in brief
- Market size and performance
- The competitive landscape
- Internal market environment
- Key points
- Consumer attitudes
- Premium lines failing to inspire
-
- Figure 107: Attitudes towards the internet, technology and the environment, by country, 2009
- Consumer trends
-
- Figure 108: Trends in attitudes towards technology, Spain, 2005-09
- Who thinks what
- Young keen to keep up with new technologies
-
- Figure 109: Attitudes towards technology, by gender, age and income group, Spain, 2009
- Website usage
-
- Figure 110: Spain: Top retail websites, by number of unique visitors, December 2009
- Broader market environment
- Key points
- Competitive context
- Key points
- Spending on electricals
-
- Figure 111: Spain: Consumer spending on selected categories of goods, 2004-08
- Deflationary pressures for white goods…
-
- Figure 112: Spain: Consumer price index for selected categories, 2000-09
- …but much worse for brown and grey goods
- Channels of distribution
- Sector size and forecast
- Key points
- Economic outlook
- Retail forecasts
-
- Figure 113: Spain: Retail sales forecast, 2005-15
- Electricals specialists’ prospects
- Retailer competitor analysis
- Key points
- Leading specialists
- Media Markt/Saturn
- Consolidation amongst buying groups
- Establecimientos Miró and Fnac
- British presence
- Sonae acquires Boulanger
-
- Figure 114: Spain: Leading electrical specialists, 2008/09
- Market shares
-
- Figure 115: Spain: Leading electrical specialists’ market shares, 2008/09
Sweden
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- Market in brief
- Electricals market size
-
- Figure 116: Sweden: Household expenditure on electricals, 2005-09
- Channels of distribution
- Sector size and forecast
- The economy
- The electricals retail sector
-
- Figure 117: Sweden: Retail sales, 2005-15
- Forecast
- Outlet and enterprise data
-
- Figure 118: Sweden: Specialist electricals retailers’ enterprise numbers, 2008-09
-
- Figure 119: Sweden: Specialist electricals retailers’ enterprise numbers, 2004-07
- Retail competitor analysis
- Media Markt impacts the sector
- Expert struggling
- El-Giganten under pressure
- NetOnNet branching out…
- Up and coming Kjell & Company
-
- Figure 120: Sweden: Leading electricals retailers, 2008/09
- Market shares
-
- Figure 121: Sweden: Leading retailers’ share of electrical specialists sales, 2008
Switzerland
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- Market in brief
- Sector size and forecast
- The economy
- Retailers’ prospects
-
- Figure 122: Switzerland: All retail and estimated electricals specialists’ retail sales, 2005-15
- Channels of distribution
- Retail competitor analysis
- Key points
- Coop leads the way
- Media-Saturn returns to growth
- M-Electronics expanding steadily
- Other players
-
- Figure 123: Switzerland: Leading electricals retailers, 2009
- Market shares
-
- Figure 124: Switzerland: Leading retailers’ share of electrical specialists sales, 2009
United Kingdom
-
- Issues in the market
- Main themes
- Definitions
- Financial definitions
- Abbreviations
- Future opportunities
- Upping engagement with white goods
- Service for all
- Market in brief
- Recession impacts the market
- Growth drivers
- Retail sector forecast
- Specialists competitive landscape
- Channels of distribution
- Consumer context
- Internal market environment
- Key points
- Consumer attitudes
- More Britains use the internet as an information tool
- Making life easier
- Not automatically seeking payback
-
- Figure 125: Attitudes towards the internet, technology and the environment, by country, 2009
- Consumer trends
-
- Figure 126: Trends in attitudes towards the internet and technology, GB, 2005-09
- Who thinks what
- Reviews influence top earners most
-
- Figure 127: Attitudes towards internet, by gender, age and income group, GB, 2009
- Men want the latest technology
-
- Figure 128: Attitudes towards technology, by gender, age and income group, GB, 2009
- Young people still less engaged with the environment
-
- Figure 129: Attitudes towards environment, by gender and age, GB, 2009
- Website usage
-
- Figure 130: UK: Top retail websites, by number of unique visitors, December 2009
- Broader market environment
- Key points
- Implications for electricals retailers
- Strengths and weaknesses
- Strengths
- Weaknesses
- Who’s innovating?
- DSGi goes for megastores
- Catering to the ageing population
- Expansion in support services
- Increasing web functionality
- Targeting women
- Expanding the range
- Non-specialists also up their game
- Experiential stores
- Competitive context
- Key points
- Electricals market in context
-
- Figure 131: UK: Consumer spending on goods, by major category, 2005-09
- The recession hits most electricals categories
- Digital convergence a double edged sword
- Deflation remains prevalent
-
- Figure 132: UK: Consumer price inflation, 2000-09
- Sector size and forecast
- Key points
- Retail forecasts
-
- Figure 133: UK: Electrical specialists’ sales, 2005-15
- Electricals specialists prospects
- Outlet and enterprise data
-
- Figure 134: UK: Electricals retailers, number of outlets and enterprises, 2003-07
- Channels of distribution
- Key points
-
- Figure 135: UK: Electricals market, estimated channels of distribution, 2009
- Specialists
- Grocery retailers
- Mixed goods retailers
- Home shopping
- Others
- Retail competitor analysis
- Key points
- Leading retailers
- DSGi recovery gathers momentum at expense of Comet
- Arrival of Best Buy
- Ambitious expansion plans
- Apple in the ascent
- Maplin also going strong
- Others
-
- Figure 136: UK: Leading electical retailers, 2008/09
- Market shares
- Technical notes
-
- Figure 137: UK: Leading retailers’ share of specialists’ sales, 2008/09
- Retail advertising and promotion
- Advertising expenditure by retailer
- Total spend down sharply in 2009
- The top two dominate
-
- Figure 138: UK: Electrical specialists’ retailing advertising expenditure, by retailer, 2005-09
- Advertising expenditure by media
-
- Figure 139: UK: Electrical specialists’ retailing advertising expenditure, by media, 2008 and 2009
- Advertising themes
- Brand elements
- Key points
- Brand map
-
- Figure 140: Attitudes towards and visits to electrical retail brands, January-February 2010
- Brand qualities of electrical retail brands
- Apple and John Lewis top for service
-
- Figure 141: Personalities of various electrical retail brands, January-February 2010
- Experience of electrical retail brands
- Accessible Amazon and Argos most attractive
-
- Figure 142: Consumer visits to various electrical retail brands, January-February 2010
- Brand consideration for electrical retail brands
- More knowledge of electrical retailers needed
-
- Figure 143: Consideration of various electrical retail brands, January-February 2010
- Brand satisfaction for electrical retail brands
- Apple offers best experience
-
- Figure 144: Satisfaction with various electrical retail brands, January-February 2010
- Brand commitment to electrical retail store brands
- Amazon has highest loyalty
-
- Figure 145: Commitment to various electrical retail store brands, January-February
- Brand intentions for electrical retail stores
- Amazon keeps them coming
-
- Figure 146: Future visitation intentions for various electrical retail stores, January-February 2010
- Brand recommendation for electrical retail brands
- Electrical specialists least recommended
-
- Figure 147: Recommendation of various electrical retail brands, January-February 2010
- Comet
- What the consumer thinks
-
- Figure 148: Attitudes towards the Comet brand, January-February 2010
- Dixons.co.uk
- What the consumer thinks
-
- Figure 149: Attitudes towards the Dixons.co.uk brand, January-February 2010
- Apple Store
- What the consumer thinks
-
- Figure 150: Attitudes towards the Apple Store brand, January-February 2010
- Argos
- What the consumer thinks
-
- Figure 151: Attitudes towards the Argos brand, January-February 2010
- Amazon.co.uk
- What the consumer thinks
-
- Figure 152: Attitudes towards the Amazon.co.uk brand, January-February 2010
- The consumer – Where they buy electricals
- Key points
- Where they buy audio-visual products
- DSGi dominates
- Argos comfortably ahead of Comet
- But Comet closes the gap
- Tesco steps up the competition
-
- Figure 153: Where they bought audio-visual products in the last three years, February 2009
- Where they buy domestic appliances
- White goods bought less often
- Competition grows from non-specialists
-
- Figure 154: Where they bought large domestic appliances in the last three years, February 2009
- Trend data
- Service-led operators hold onto shoppers
-
- Figure 155: UK: Where they shop for audio-visual goods, 2003-10
- Less volatile on large domestic appliances
-
- Figure 156: UK: Where they shop for large domestic appliances, 2003-10
- Winners and losers in audio-visual
- Those gaining or maintaining shopper numbers showed a bias to:
-
- Figure 157: Selected electrical retailers, audio-visual goods, by top income group, February 2010
- Figure 158: Selected electrical retailers, audio-visual goods, by socio-economic and age group, February 2010
-
- Figure 159: Selected electrical retailers, audio-visual goods, by 55-64-year-olds, February 2010
- Those losing shoppers showed a bias to:
-
- Figure 160: Selected electrical retailers, audio-visual goods, by socio-economic group and age, February 2010
-
- Figure 161: Selected electrical retailers, audio-visual goods, by housing tenure and size, February 2010
- Repertoire – a third of shoppers stick to one store
-
- Figure 162: Stores from where audio-visual equipment bought in the last three years, by repertoire of number of stores from where bought, February 2010
- Few repertoire differences by demographic group
-
- Figure 163: Repertoire of number of stores from where audio-visual equipment bought in the last three years, by demographics, February 2010
- The Consumer – The Way They Shop for Electricals
- Key points
- Replacement market drives sales
- Families most likely to postpone
- Price – not a universal driver
-
- Figure 164: The way they shop for electricals, February 2010
- The over 55s voted for quality and trust ….
-
- Figure 165: Way in which the 55+ age group shopped for electricals, February, 2010
- …and for physical over virtual shops
-
- Figure 166: Way in which they shop, by age group, February 2010
- ‘White collar families’ under pressure
-
- Figure 167: Way in which the ABC1 35-54s and 55+ shop, February 2010
- Pent up demand
-
- Figure 168: Those agreeing they will probably have to replace an old product soon, by age and socio-economic group, February 2010
-
- Figure 169: Where the ABC1 35-54 demographic were most likely to have shopped for audio visual equipment, February 2010
- Figure 170: Where the ABC1 35-54 demographic were most likely to have shopped for large domestic appliances, February 2010
- Pent up demand on appliances
- The consumer – Attitudes to electricals shopping
- Key points
- Retailers struggle to generate loyalty
- But trust matters
- Ecological or economical?
- Scrappage schemes – raising the bar
-
- Figure 171: Attitudes to shopping for electricals, February 2010
- The gender divide
- Men are
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- Figure 172: Difference in attitudes to electricals shopping, by gender, February 2010
- Women are
-
- Figure 173: Further difference in attitudes to electricals shopping, by gender, February 2010
- Hard pressed families
- Families are
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- Figure 174: Difference in attitudes to buying from a trusted retailer, by lifestage, February 2010
- Figure 175: Difference in attitudes to energy-efficient models to save money, by lifestage, February 2010
-
- Figure 176: Difference in attitudes to buying from unknown websites, by lifestage, February 2010
- Appendix – Broader market environment
- Population
-
- Figure 177: Europe top five: Population breakdown, by age group, 2005
- Figure 178: Europe top five: Population breakdown, by age group, 2010
-
- Figure 179: Europe top five: Population breakdown, by age group, 2015
- Figure 180: Europe top five: Population breakdown, by age group, 2020
- GDP
-
- Figure 181: Europe top five: GDP (in current prices) 2000-Q1 2010
- Figure 182: Europe top five: GDP growth rates (in constant prices), 2000-Q1 2010
- Consumer spending
-
- Figure 183: Europe top five: Consumer spending (in current prices) 2001-09
- Figure 184: Europe top five: Consumer spending growth rates (in constant prices) 2001-09
- Consumer prices
-
- Figure 185: Europe top five: Consumer prices, 2000-10
- Unemployment
-
- Figure 186: Europe top five: Average rate of unemployment, 2000-Q1 2010
- Interest rates
-
- Figure 187: UK and Eurozone: Interest rates, 2004-Q1 2010
- Consumer confidence
-
- Figure 188: Europe top five: Consumer confidence, Oct 2008-Mar 2010
- Appendix – Where they shop for electricals
-
- Figure 189: Most popular stores from where audio-visual equipment bought in the last three years, by demographics, February 2010
- Figure 190: Next most popular stores from where audio-visual equipment bought in the last three years, by demographics, February 2010 (continued)
-
- Figure 191: Other stores from where audio-visual equipment bought in the last three years, by demographics, February 2010 (continued)
- Figure 192: Most popular stores from where large kitchen appliances bought in the last three years, by demographics, February 2010
-
- Figure 193: Next most popular stores from where large kitchen appliances bought in the last three years, by demographics, February 2010 (continued)
- Appendix – The way they shop for electricals
-
- Figure 194: Most popular shopping habits of consumers buying electrical goods, such as audio-visual or large kitchen appliances, by demographics, February 2010
- Figure 195: Next most popular shopping habits of consumers buying electrical goods, such as audio-visual or large kitchen appliances, by demographics, February 2010 (continued)
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- Figure 196: Other shopping habits of consumers buying electrical goods, such as audio-visual or large kitchen appliances, by demographics, February 2010 (continued)
- Appendix – Attitudes to Electricals Shopping
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- Figure 197: Most popular attitudes towards buying electrical goods, such as audio-visual or large kitchen appliances, by demographics, February 2010
- Figure 198: Next most popular attitudes towards buying electrical goods, such as audio-visual or large kitchen appliances, by demographics, February 2010 (continued)
Boulanger
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- History
- Financial performance
-
- Figure 199: Boulanger: Estimated sales as share of electrical specialists’ sales in France, 2005-09
- Figure 200: Boulanger: Estimated group sales performance, 2005-09
- Store portfolio
-
- Figure 201: Boulanger: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
Conrad Electronic
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- Recent history
- Financial performance
-
- Figure 202: Conrad: Estimated group sales performance, 2004-08
- Store portfolio
- Retail offering
- e-commerce and home shopping
Cosmos/Niedermeyer
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- Recent history
- Financial performance
- Store portfolio
- Retail offering
- e-commerce and home shopping
Dexcom
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- History
- Financial performance
- Store portfolio
-
- Figure 203: Dexcom: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
DSG International
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- Figure 204: DSG International: Group sales as share of electrical specialists’ sales in Europe, 2005-09
- Figure 205: DSGi UK: Sales as share of electrical/PC/telecoms specialists’ sales in UK, 2005-09
- Strategic evaluation
- Recent history
- Financial performance
-
- Figure 206: DSG International: Group financial performance, 2004/05-2008/09
-
- Figure 207: DSGi: First half financial performance, 2009/10
-
- Figure 208: DSGi: First and second half sales performance, 2009/10
- Store portfolio
-
- Figure 209: DSG International: Outlet data, 2007/08-2008/09
-
- Figure 210: DSG International: Outlet data, 2004/05-2008/09
-
- Figure 211: DSG International: Store performance data, 2004/05-2008/09
- Retail offering
- e-commerce
-
EDA
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- Strategic evaluation
- Recent history
-
- Figure 212: EDA: Members and websites, by country of operation, 2009
- Financial performance
-
- Figure 213: EDA: Estimated retail sales, 2008-09
- Store portfolio
-
- Figure 214: EDA: Member store numbers, 2008-09
- Retail offering
-
- Figure 215: EDA: Sales mix by purchase volume, 2008/09
- e-commerce
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- Figure 216: EDA: Affiliated online stores, 2010
ElectronicPartner
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-
- Figure 217: ElectronicPartner: Estimated sales as share of electrical retailers sales in Germany, 2005-09
- Strategic evaluation
- Recent history
- Membership structure
-
- Figure 218: EP: Membership data, 2009
- Financial performance
-
- Figure 219: ElectronicPartner: Group financial performance, 2005-09
- Store portfolio
-
- Figure 220: ElectronicPartner: Membership data, 2005-09
- Sales and outlets by country
-
- Figure 221: ElectronicPartner: Affiliated branded stores and membership, by country, 2009
- Retail offering
- e-commerce and home shopping
-
Establecimientos Miró
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- Background
- Financial performance
-
- Figure 222: Establecimientos Miró: Sales performance, 2004-08
- Store portfolio
-
- Figure 223: Establecimientos Miró: Outlet data, 2004-08
- Retail offering
- e-commerce
Euronics International
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-
- Figure 224: Euronics: Estimated sales as share of electrical retailers sales in Europe, 2005-09
- Strategic evaluation
- Recent history
-
- Figure 225: Euronics: European members and websites, by country of operation, 2010
- Financial data
-
- Figure 226: Euronics International: Sales by country, 2001-09
-
- Figure 227: Euronics International: Sales by country, 2005, 2006 and 2008
- Store portfolio
-
- Figure 228: Euronics International: Outlet data 2004-08
- Retail offering
-
- Figure 229: Euronics International, sales mix by purchase volume, 2009
- e-commerce
-
Expert International
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- Strategic evaluation
- Background
- Financial performance
-
- Figure 230: Expert: European operations by country, 2009
- Store portfolio
- Retail offering
- e-commerce and home shopping
-
- Figure 231: Expert International, online shopping availability, 2010
Fnac
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-
- Figure 232: Fnac: Sales as share of electrical specialists’ sales in France, 2005-09
- Strategic evaluation
- Background
- Financial performance
-
- Figure 233: Fnac: Group financial performance, 2005-09
-
- Figure 234: Fnac: Sales by product category, 2009
- Store portfolio
-
- Figure 235: Fnac: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
-
Fust and Interdiscount (Coop Schweiz)
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- History
- Financial performance
-
- Figure 236: Fust and Interdiscount: Sales performance, 2005-09
- Store portfolio
-
- Figure 237: Fust and Interdiscount: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
Kesa Electricals
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-
- Figure 238: Comet: Sales as share of electrical retailers’ sales in UK, 2005-09
- Figure 239: Darty France: Sales as share of electrical retailers’ sales in France, 2005-09
- Strategic evaluation
- Recent history
- Financial performance
-
- Figure 240: Kesa Electricals: Group financial performance, 2006/07-2008/09
-
- Figure 241: Kesa Electricals: First half financial performance, 2009/10
-
- Figure 242: Kesa Electricals: Second half and full year sales performance, 2009/10
- Store portfolio
-
- Figure 243: Kesa Electricals: Outlet data, 2006-09
- Retail offering
- e-commerce
-
- Figure 244: Kesa Electricals: E-commerce sales, UK and France, 2005/06-2008/09
- Figure 245: Kesa Electricals: Websites, 2009
-
Komplett
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-
- Figure 246: Komplett: Consumer sales as share of electricals retailers’ sales in Europe, 2005-09
- Figure 247: Komplett Norway: Consumer sales as share of electricals retailers’ sales in Norway, 2005-09
- Recent history
- Financial performance
-
- Figure 248: Komplett: Group financial performance, 2005-09
- Retail offering
-
- Figure 249: Komplett: Sales by product category, 2009
-
Krëfel
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- History
- Financial performance
- Store portfolio
- Retail offering
- e-commerce and home shopping
Maplin
-
-
- Figure 250: Maplin: Sales as share of electrical specialists’ sales in UK, 2004-08
- Background
- Financial performance
-
- Figure 251: Maplin: Group financial performance, 2004-08
- Store portfolio
-
- Figure 252: Maplin: Outlet data, 2004-08
- Retail offering
- e-commerce and home shopping
-
Media Markt/Saturn
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-
- Figure 253: Media-Saturn group: Sales as share of electrical retailers’ sales in Europe, 2005-09
- Figure 254: Media-Saturn Germany: Sales as share of electrical retailers’* sales in Germany, 2005-09
- Strategic evaluation
- e-commerce
- Recent history
- Financial performance
-
- Figure 255: Media Markt/Saturn: Financial performance, 2005-09
-
- Figure 256: Media Markt/Saturn: Germany, Western Europe & Eastern Europe – share of sales, 2005-09
- Store portfolio
-
- Figure 257: Media Markt/Saturn: Outlet data, by country, 2005-09
-
- Figure 258: Media Markt/Saturn: Description of outlets, 2009
- Retail offering
- e-commerce and home shopping
-
- Figure 259: Media Markt/Saturn: Websites by country, 2009
-
M-Electronics
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- Financial performance
-
- Figure 260: M-Electronics: Sales data, 2005-09
- Store portfolio
-
- Figure 261: M-Electronics: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
Modelo Continente (Sonae)
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- Recent history
- Financial performance
-
- Figure 262: Modelo Continente: Group sales performance, 2005-09
- Store portfolio
-
- Figure 263: Modelo Continente: Outlet data, 2005-09
- Retail offering
- e-commerce
Musta Pörssi
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-
- Figure 264: Musta Pörssi: Sales as share of electricals in Finland, 2005-09
- Recent history
- Financial performance
-
- Figure 265: Musta Pörssi: Group financial performance, 2005-09
- Store portfolio
-
- Figure 266: Musta Pörssi: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
-
Power City
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- Financial performance
-
- Figure 267: Power City: Financial performance, 2004/05-08/09
- Store portfolio
-
- Figure 268: Power City: Outlet data, 2005-09
- Retail offering
- e-commerce and home shopping
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