Table of Contents
Market in Brief
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- Tough retail conditions
- Sector underperforms
- Leading retailers
Report Scope
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- Technical notes
- Definitions
- Accounting policy
- Financial definitions
- Currencies
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- Figure 1: Exchange rates, € to other European currencies, 2004-08
- Country codes
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- Figure 2: Country codes
- VAT
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- Figure 3: Europe: Standard VAT rates, 2007
European Summary
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- European market size
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- Figure 4: Europe: Estimated mixed goods retailers’ sales, 2003-07
- Forecasts
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- Figure 5: Europe: Forecast mixed goods retailers’ sales, 2008-13
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- Figure 6: Europe: Mixed goods retailers’ sales by country, forecast growth 2008-13(f)
- Retail Competitor Analysis
- Leading retailers
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- Figure 7: Europe: Top 30 leading department store retailers, 2007
- Other retailers
- Sales densities
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- Figure 8: Europe: Selected department store operators’ sales densities, 2007
- Concentration
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- Figure 9: Europe: Market consolidation and leading retailers in each market, 2007
- Internationalisation
- Store development
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- Figure 10: Europe: Leading department store retailers store development, 2003 and 2007
- Trends and Issues
- Key points
- Move upmarket
- Growth of online
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- Figure 11: Leading European department store retailers: E-commerce facilities, 2008
- The future
Europe – Background Data
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- Overview
- The big five economies
- Wealthiest and poorest markets
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- Figure 12: Europe: GDP, consumer spending and retail sales per capita by country, 2007
- Fastest growing markets
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- Figure 13: Europe: Fastest growing economies, GDP (current prices) growth, 2003-07
- Figure 14: Europe: Fastest growing retail markets, 2003-07
- Summary tables
- Population
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- Figure 15: Europe: Population, by country, 2003-07
- GDP
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- Figure 16: Europe: GDP, by country, 2003-07
- Consumer expenditure
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- Figure 17: Europe: Total consumer expenditure (current prices), 2003-07
- Inflation
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- Figure 18: Europe: Inflation, by country, 2003-07
- All retail sales
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- Figure 19: Europe: Retail sales, by country, 2003-07
France
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- Market in Brief
- The future
- Market size and performance
- The competitive landscape
- Broader Market Environment
- Key points
- Immigration boosting population
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- Figure 20: France: Population trends, 2003-08
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- Figure 21: France: Population projections, by age group, 2005-45
- Economy
- Slow growth and a stifled turnaround
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- Figure 22: France: Gross domestic product, 1996-2007
- Consumer confidence on a knife edge
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- Figure 23: France: Household consumer expenditure, 1995-2007
- Plummeting consumer confidence
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- Figure 24: France: Consumer confidence, January 1998-September 2008
- Inflation low but set to rise
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- Figure 25: France: Consumer prices, 2002-07
- The Market in Context
- Key points
- 2003 to 2007
- 2008
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- Figure 26: France: Spending on key department store product markets, 2003-07
- Sector Size and Forecast
- Key points
- Economic outlook
- Retail forecasts
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- Figure 27: France: Mixed goods retailers’ sales, 2003-13
- Recent trends in French mixed goods retailers’ sales
- Retailer Competitor Analysis
- Key points
- Leading retailers
- Galeries Lafayette
- The others
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- Figure 28: France: Leading department stores, 2007/08
- Market shares
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- Figure 29: France: Leading department stores, market shares, 2007/08
- Enterprises and outlets
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- Figure 30: France: Department store outlet data, 2004-08
- Figure 31: France: Ten largest department stores by size, 2006
Germany
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- Market in Brief
- The future
- Market size and performance
- The competitive landscape
- Broader Market Environment
- Key points
- Positive factors
- Negative factors
- Population to decline
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- Figure 32: Germany: Population trends, 2003-07
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- Figure 33: Germany: Births, deaths, immigration and emigration, 2000-07
- Figure 34: Germany: Population, by age group, 2006, 2010 and 2015
- Strengthening economy, but consumption has failed to pick up
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- Figure 35: Germany: Gross domestic product, 1997-2007
- Consumer spending remains weak
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- Figure 36: Germany: Consumer expenditure, 1998-2007
- Inflation has peaked
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- Figure 37: Germany: Consumer prices, 1999-2008
- The Market in Context
- Key points
- Mixed consumer spending performance
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- Figure 38: Germany: Consumer spending on selected categories of goods, 2003-07
- Low inflation
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- Figure 39: Germany: Consumer price index for goods typically sold at department stores, 2000-08*
- Competing sectors
- Sector Size and Forecast
- Key points
- Economic outlook
- Consumer outlook
- Retail forecasts
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- Figure 40: Germany: Retail sales, 2003-13
- Prospects for department store retailers
- Retail Competitor Analysis
- Key points
- Middle market most under pressure
- Kaufhof up for sale
- Karstadt performing even worse
- Breuninger and Ludwig Beck
- Hertie files for insolvency
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- Figure 41: Germany: Leading mixed goods retailers, 2007/08
- Evaluation and market shares
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- Figure 42: Germany: Leading department store retailers and market shares, 2007
Republic of Ireland
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- Market in Brief
- The future
- Market size and performance
- Competitive landscape
- Broader Market Environment
- Key points
- Growing population
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- Figure 43: Republic of Ireland: Population by gender, 2003-08
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- Figure 44: Republic of ireland: Population, by age group, 2006, 2011 and 2016
- One of Europe’s first economies to move into recession
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- Figure 45: Republic of Ireland: Gross domestic product, 1997-2007
- Consumer spending – from boom to bust
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- Figure 46: Republic of Ireland: Consumer expenditure, 1997-2007
- High inflation
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- Figure 47: Republic of Ireland: Consumer prices, 2000-07
- The Market in Context
- Key points
- Consumer spending booming
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- Figure 48: Republic of Ireland: Consumer spending on key department store markets, 2003-07
- Competing retail sectors
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- Figure 49: Republic of Ireland: Selected sector sales, 2003-07
- Spending patterns change in 2008
- Sector Size and Forecast
- Key points
- Economic outlook
- Retail forecasts
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- Figure 50: Republic of Ireland: Retail sales, 2003-13
- Recent past trends
- Retail Competitor Analysis
- Key points
- British retailers expand
- Mixed results from local players
- Department stores’ prospects
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- Figure 51: Republic of Ireland: Leading department store retailers, 2007/08
- Evaluation and market shares
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- Figure 52: Republic of Ireland: Leading department store retailers, evaluation and 2007 market shares
- Enterprise and outlet data
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- Figure 53: Republic of Ireland: Number of enterprises, 2001-06
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- Figure 54: Republic of Ireland: Leading department store retailers – outlet numbers, 1999-2007
Italy
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- Market in Brief
- The future
- Market size and performance
- Competitive landscape
- Broader Market Environment
- Positive factors
- Negative factors
- Low population growth
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- Figure 55: Italy: Population trends, 2003-07
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- Figure 56: Italy: Population projections, by age group, 2007-47
- Economy – a mini resurgence grinds to a halt
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- Figure 57: Italy: Gross domestic product, 1996-2007
- Consumer confidence delicate
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- Figure 58: Italy: Household consumer expenditure, 1996-2007
- Inflation set to increase
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- Figure 59: Italy: Consumer prices, 2002-07
- The Market in Context
- Key points
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- Figure 60: Italy: Spending on goods typically stocked, by department stores, 2003-07
- Sector Size and Forecast
- Key points
- Economic outlook
- Retail forecasts
-
- Figure 61: Italy: Mixed goods retailers’ sales, 2003-13
- Retail Competitor Analysis
- Key points
- Well developed and competitive sector
- La Rinascente repositioning
- Coin investing too
- The only way is up?
- Competition from hypermarkets
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- Figure 62: Italy: Leading mixed goods retailers, 2007/08
- Evaluation and market shares
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- Figure 63: Italy: Mixed goods retailers, evaluation and market share, 2007
- Outlets and enterprises
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- Figure 64: Italy: Numbers of outlets by store type, 1996-2007
The Netherlands
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- Market in Brief
- The future
- Market size and performance
- The competitive landscape
- Broader Market Environment
- Key points
- Population continues to grow
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- Figure 65: The Netherlands: Population trends, 2003-08
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- Figure 66: The Netherlands: Births, deaths, immigration and emigration, 2000-07
- Figure 67: The Netherlands: Population projections, by age group, 2007-50
- Economy
- Strong economic performance in last two years
- Effect of the global slowdown
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- Figure 68: The Netherlands: Gross domestic product, 1997-2007
- Resurgence in consumer spending in 2007
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- Figure 69: The Netherlands: consumer expenditure, 1997-2007
- Waning consumer confidence
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- Figure 70: The Netherlands: Consumer confidence, January 2000-November 2008
- Inflation set to decline
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- Figure 71: The Netherlands: Consumer prices, 2002-07
- The Market in Context
- Key points
- Mixed consumer spending performance
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- Figure 72: The Netherlands: Consumer spending on selected categories of goods, 2003-07
- Price deflation
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- Figure 73: The Netherlands: Consumer price index for goods typically sold at department stores, 2000-07
- Competition from outside the sector
- Sector Size and Forecast
- Key points
- Economic outlook
- Retail forecasts
- Prospects for Bijenkorf and V&D
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- Figure 74: The Netherlands: Retail sales, 2003-13
- Retail Competitor Analysis
- Key points
- New strategy and look for V&D
- Bijenkorf goes premium
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- Figure 75: The Netherlands: Leading players in the mixed goods sector, 2007/08
- Market shares and evaluation
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- Figure 76: The Netherlands: Leading mixed goods retailers’ market shares, 2007
- Enterprise and outlet data
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- Figure 77: The Netherlands: Mixed goods retailers enterprise numbers (2002-06) and outlet numbers (2004-08)
Spain
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- Market in Brief
- The future
- Market size and performance
- The competitive landscape
- Broader Market Environment
- Positive factors
- Negative factors
- Gradual population growth
- Growing population…
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- Figure 78: Spain: Population trends, 2004-08
- but ageing too…
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- Figure 79: Spain: Population projections, by age group, 2007 and 2015
- Economy – the good times are over
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- Figure 80: Spain: Gross domestic product, 1998-2007
- Inflation moderating
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- Figure 81: Spain: Consumer prices, 1999-2008
- Unemployment rising
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- Figure 82: Spain: Unemployment rate, 1996-2008
- Consumer confidence weakens rapidly
-
- Figure 83: Spain: Consumer confidence indicator, 2005-08
- End of spending growth
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- Figure 84: Spain: Household consumer expenditure, 1998-2007
- The Market in Context
- Key points
- Key product markets behind all spend
- Mixed goods retailers hold share in key markets
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- Figure 85: Spain: Consumer spending on goods typically sold at department stores, 2003-07
- Slow inflation hampers key categories
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- Figure 86: Spain: Consumer price inflation on selected goods, 2002-07
- Sector Size and Forecast
- Key points
- Economic outlook
- Retail forecasts
-
- Figure 87: Spain: Retail sales, 2003-13
- Retail Competitor Analysis
- Key points
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- Figure 88: Spain: Leading mixed goods retailers, 2007/08
- Market shares and evaluation
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- Figure 89: Spain: Leading mixed goods retailers’ market shares, 2007
United Kingdom
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- Issues in the Market
- Main themes
- Sector definitions
- Accounting policy
- Market shares
- Explanations
- Abbreviations
- Department store definition
- Consumer research
- Insights and Opportunities
- Tough times ahead
- Trust
- Taking the strain
- Fast Forward Trends
- Trend 1: Slow It All Down
- Definition
- What’s next?
- Trend 2: Diversity is All
- Definition:
- What’s next?
- Market in Brief
- The future
- Market size and performance
- The competitive landscape
- Internal Market Environment
- Key points
- Responding to the downturn
- Battening down the hatches
- Getting closer to shoppers
- Longer term growth opportunities
- E-commerce
- Ramping up foreign expansion
- Consolidation
- Other corporate activity
- Broader Market Environment
- Key points
- Ageing population a major long term problem
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- Figure 90: Population forecasts, by age group, 2003-13
- The economy
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- Figure 91: UK GDP growth, 1989-2008
- Consumers feeling the pinch
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- Figure 92: Consumer expenditure, 1997-2008
- Retail sales
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- Figure 93: UK: Year on year retail sales value growth, Jan 2008-Nov 2008
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- Figure 94: UK: Year on year retail sales volume growth, Jan 2008-Nov 2008
- Consumer confidence
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- Figure 95: Nationwide Consumer Confidence Index, Jan 2006-Oct 2008
- Consumer prices and interest rates
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- Figure 96: UK: Consumer prices, 2000-08
- The Market in Context
- Key points
- Key product markets have performed well
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- Figure 97: Consumer spending on key department store markets, 2003-07
- Competition intensifies
- Spending patterns change in 2008
- VAT cut
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- Figure 98: Consumer spending on key department store markets, first half 2007 vs 2008
- Consumer prices
-
- Figure 99: Consumer prices on select non-food categories, 1996-2007
- Strengths and Weaknesses in the Market
- Who’s Innovating?
- Events
- Product development
- e-commerce
- Ethical and green issues
- Market Size and Forecast
- Key points
- Economic outlook
- Retail prospects
- Mixed goods sector will continue to suffer
- Young people starting to feel the pinch too
- The challenges ahead
- Convincing customers to pay a premium
- Looking further out
- Forecasts
-
- Figure 100: Mixed goods retailers’ sales, 2003-13
- Recent trends in mixed goods retailing
- Sales performance
-
- Figure 101: Mixed goods retailers, 2003-07
- Outlet data
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- Figure 102: Non-specialised retail outlet numbers, 2000-06
- Drilling down to department stores
- Sales performance
-
- Figure 103: Identified department stores, sales performance, 2003-07
- Outlet data
-
- Figure 104: Identified department stores, outlet numbers, 2001-07
- Retail Competitor Analysis
- Key points
- Middle ground challenged
- Not the time to be repositioning
- Top end has defensive qualities
- Trading down – who and where
- Smaller players will struggle too
-
- Figure 105: Major department store retailers, 2007/08
- Market shares and evaluation
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- Figure 106: Department store retailers, market shares and evaluation, 2007
- Retail Advertising and Promotion
- Key points
-
- Figure 107: Main media advertising spend, by department stores, 2003-07
- Spending as percentage of turnover
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- Figure 108: Main media advertising spend, as % of selective* department store sector sales, 2003-07
- Figure 109: Main media advertising spend, as % of select department store sales, 2007
- Spending by media
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- Figure 110: Main media advertising, by department stores, by media used, 2007
- The Consumer – Which Department Stores They Shop
- Key points
- Which department stores they shop
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- Figure 111: Department stores bought from most frequently, in the last six months, October 2008
- Who buys where
- Debenhams
- John Lewis
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- Figure 112: Department stores bought from most frequently, in the last six months, by gender, age and socio-economic group, October 2008
- House of Fraser and Selfridges
- Other department stores
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- Figure 113: Department stores visited, in the last six months, by gender, age and socio-economic group, October 2008
- Sliding consumer usage
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- Figure 114: Which department stores consumers have bought from in the previous six months, 2000, 2001, 2003, 2004, 2006 and 2008
- Repertoire – House of Fraser and Selfridges shoppers are more promiscuous
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- Figure 115: Number of department stores shopped at, the past six months, October 2008
- The Consumer – What They Would Like to See From Department Stores
- Key points
- What people would like
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- Figure 116: What they would like to see from department stores, October 2008
- Who wants what
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- Figure 117: What they would like to see from department stores, by gender, age and socio-economic group, October 2008
- Figure 118: What they would like to see from department stores, by gender, age and socio-economic group, October 2008
- The Consumer – Attitudes Towards Department Store Shopping
- Key points
- Attitudes to department stores
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- Figure 119: How they feel about department store shopping, October 2008
- Who thinks what
- Trading down
- Shopping around for deals
- Quality matters
- ABs are canny shoppers
-
- Figure 120: What they think of shopping in department stores, by gender, age and socio-economic group, October 2008
- Figure 121: What they think of shopping in department stores, by gender, age and socio-economic group, October 2008
- Consumer Typologies
- Key points
-
- Figure 122: Department store shopping typologies, October 2008
- Group 1: Lovers (21%)
- Group 2: Neutral (27%)
- Group 4: Small Cutbacks (35%)
- Group 3: Strongest Cutbacks (17%)
- Typologies by frequency of shopping
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- Figure 123: Percentage of groups who have shopped at a department store in the past six months, October 2008
- Typologies by where people shop
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- Figure 124: Penetration of groups within department stores, October 2008
- Brand Elements
- Brand map
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- Figure 125: Attitudes and usage of department store brands, December 2008
- Marks & Spencer
- What the brand is trying to achieve
- What the consumer thinks
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- Figure 126: Attitudes towards the Marks & Spencer brand, December 2008
- Harvey Nichols
- What the brand is trying to achieve
- What the consumer thinks
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- Figure 127: Attitudes towards the Harvey Nichols brand, December 2008
- John Lewis
- What the brand is trying to achieve
- What the consumer thinks
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- Figure 128: Attitudes towards the John Lewis brand, December 2008
- Harrods
- What the brand is trying to achieve
- What the consumer thinks
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- Figure 129: Attitudes towards the Harrods brand, December 2008
- Brand qualities of department store brands
- M&S dominates, John Lewis claims second place, Selfridges strongest of the premium brands
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- Figure 130: Personalities of various department store brands, December 2008
- Experience of department store brands
- M&S is most popular
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- Figure 131: Consumer usage of various department store brands, December 2008
- Brand intentions for department store brands
- M&S and Debenhams have best customer retention
-
- Figure 132: Consideration of various department store brands, December 2008
- Brand momentum for department store brands
- M&S and John Lewis seen to be gaining most ground
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- Figure 133: Momentum of various department store brands, December 2008
- Brand satisfaction for department store brands
- Harrods and John Lewis show best excellent rating
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- Figure 134: Satisfaction with various department store brands, December 2008
- Brand commitment to department store brands
- M&S has the strongest core of loyal customers
-
- Figure 135: Commitment to various department store brands, December 2008
- Round up
- Appendix: Which Department Stores They Shop
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- Figure 136: Dept stores visited in the last six months, by lifestage, Mintel’s Special Groups, region, ACORN group, technology users/TV received, web use, daily newspapers and supermarket used, October 2008
- Figure 137: Dept stores visited in the last six months, by lifestage, Mintel’s Special Groups, region, ACORN group, technology users/TV received, web use, daily newspapers and supermarket used, October 2008
- Appendix: What They Would Like to See From Department Stores
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- Figure 138: What they would like to see from department stores, by lifestage, Mintel’s Special Groups, region, ACORN group, technology users/TV received, web use, daily newspapers and supermarket used, October 2008
- Figure 139: What they would like to see from department stores, by lifestage, Mintel’s Special Groups, region, ACORN group, technology users/TV received, web use, daily newspapers and supermarket used, October 2008
- Appendix: Attitudes Towards Department Store Shopping
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- Figure 140: How they feel about department store shopping, by lifestage, Mintel’s Special Groups, region, ACORN group, technology users/TV received, web use, daily newspapers and supermarket used, October 2008
- Figure 141: How they feel about department store shopping, by lifestage, Mintel’s Special Groups, region, ACORN group, technology users/TV received, web use, daily newspapers and supermarket used, October 2008
- Figure 142: How they feel about dept stores, crossed by various department stores, October 2008
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- Figure 143: How they feel about dept stores, crossed by various department stores, October 2008
- Figure 144: Would like to see, by dept store bought from, October 2008
-
- Figure 145: Would like to see, by dept store bought from, October 2008
- Appendix: Consumer Typologies
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- Figure 146: Typology groups’ response to attitudinal statements, October 2008
- Figure 147: Typologies, by department store, October 2008
- Figure 148: Typologies, by gender, age, socio-economic group, lifestage, region, ACORN group, technology users/TV received, web use and newspaper readership, October 2008
Arnotts
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- Figure 149: Arnotts: Sales as share of mixed goods retailers’ sales in Ireland, 2003-07
- History
- Financial performance
-
- Figure 150: Arnotts: Group financial performance, 2003/04-2007/08
- Store portfolio
- Retail offering
- e-commerce and home shopping
-
Beale
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- Figure 151: Beale Plc: Sales as share of department store sector in the UK, 2003-07
- History
- Financial performance
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- Figure 152: Beale Plc: Group financial performance, 2002/03-2006/07
- Store portfolio
-
- Figure 153: Beale Plc: Outlet data, 2003-07
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Operational issues
- e-commerce and home shopping
-
Breuninger
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- Figure 154: Breuninger: Estimated sales as share of mixed goods retailers’ sales in Germany, 2003-07
- History
- Financial performance
-
- Figure 155: Breuninger: Estimated group sales performance, 2003-07
- Store portfolio
-
- Figure 156: Breuninger: Outlet data, 2003-07
- Retail offering
- e-commerce and home shopping
-
Brown Thomas
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- Figure 157: Brown Thomas: Sales as share of mixed goods retailers’ sales in Ireland, 2003-07
- History
- Financial performance
-
- Figure 158: Brown Thomas: Group financial performance, 2003/04-2007/08
- Store portfolio
- Retail offering
- e-commerce and home shopping
-
Coin
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- Figure 159: Coin department stores: Sales as share of mixed goods retailers in Italy, 2003-07
- Strategic evaluation
- Recent history
- Financial performance
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- Figure 160: Coin department stores: Financial performance, 2003/04-2007/08
- Store portfolio
-
- Figure 161: Coin Italy department stores: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
-
- Figure 162: Coin: Own label brands, 2008
- Product offer
-
- Figure 163: Coin department stores: Share of offer, by merchandise category, 2007
- Loyalty card
- e-commerce and home shopping
-
Debenhams
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- Figure 164: Debenhams: Sales as share of UK department store sector sales, 2003-07
- Strategic evaluation
- History
- Financial performance
- Highly geared balance sheet
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- Figure 165: Debenhams: Group financial performance, 2003/04-2007/08
- Store portfolio
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- Figure 166: Debenhams: UK and Republic of Ireland outlet data, 2004-08
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- Figure 167: Debenhams: International sales as % of consolidated sales, 2004/05-2007/08
- Figure 168: Debenhams: International franchise outlet numbers, 2001/02-2007/08
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- Figure 169: Debenhams: International franchises by country, October 2008
- Retail offering
- Market positioning
- Brands
- Product offer
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- Figure 170: Debenhams: Own bought product mix, 2006/07 and 2007/08
- Pricing
- Advertising and marketing
- e-commerce and home shopping
-
El Corte Inglés
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- Figure 171: El Corte Inglés (Department Stores): Sales as share of mixed goods retailers’ sales in Spain, 2003-07
- Strategic evaluation
- History
- Financial performance
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- Figure 172: El Corte Inglés (Department Stores): Group financial performance, 2003/04-07/08
- Store portfolio
-
- Figure 173: El Corte Inglés (Department Stores): Outlet data, 2003/04-07/08
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising and marketing
- e-commerce and home shopping
-
Fenwick Ltd
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- Figure 174: Fenwick Ltd: Sales as share of department store sales in UK, 2003-07
- History
- Financial performance
-
- Figure 175: Fenwick Ltd: Group financial performance, 2003/04-07/08
- Store portfolio
-
- Figure 176: Fenwick Ltd: Outlet data, 2003/04-07/08
-
- Figure 177: Fenwicks: Store portfolio, 2007/08
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce and home shopping
-
Galeries Lafayette (Group)
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- Figure 178: Galeries Lafayette (Group): Sales as share of mixed goods retailers in France, 2005-07
- Strategic evaluation
- History
- Financial performance
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- Figure 179: Galeries Lafayette (Group): Group financial performance, 2003-07
- Store portfolio
-
- Figure 180: Galeries Lafayette (Group): Outlet data, 2003-07
- Retail offering
- Market positioning
- Brands
- Product offer
- e-commerce and home shopping
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Globus Department Stores
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- Figure 181: Globus department stores: Sales as share of mixed goods retailers’ sales in Switzerland, 2003-07
- History
- Financial performance
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- Figure 182: Globus department stores: Group sales performance, 2003-07
- Store portfolio
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- Figure 183: Globus department stores: Outlet data, 2003-07
- Retail offering
- Market positioning
- Brands
- Product offer
- e-commerce and home shopping
-
Harrods
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- Figure 184: Harrods Ltd: Sales as share of department store retailers’ sales in UK, 2003-07
- History
- Financial performance
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- Figure 185: Harrods Ltd: Group financial performance, 2003/04-2007/08
- Store portfolio
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- Figure 186: Harrods Ltd: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
- Product offer
- Advertising and marketing
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- Figure 187: Harrods: Main media advertising spend, by type of media, 2007
- Figure 188: Harrods: Main media advertising spend, 2003-07
- e-commerce and home shopping
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Harvey Nichols Group
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- Figure 189: Harvey Nichols Group Ltd: Sales as share of all department store retailers’ sales in UK, 2003-07
- History
- Financial performance
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- Figure 190: Harvey Nichols Group Ltd: UK and Ireland retail financial performance, 2003/04-2007/08
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- Figure 191: Harvey Nichols Group Ltd: UK financial performance, 2006/07-2007/08
- Store portfolio
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- Figure 192: Harvey Nichols Group Ltd: UK and Ireland outlet data, 2003/04-2007/08
- Figure 193: Harvey Nichols Group Ltd: Group outlet data, November 2008
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising and marketing
- e-commerce and home shopping
-
House of Fraser
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- Figure 194: House of Fraser Plc: Sales as share of department store retailers’ sales in UK, 2003-07
- Strategic evaluation
- History
- The repositioning
- Financial performance
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- Figure 195: House of Fraser Plc: Group financial performance, 2003/04-2007/08
- Store portfolio
-
- Figure 196: House of Fraser Plc: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
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- Figure 197: House of Fraser: Apparel own-brands, 2008
- Product offer
- Pricing
- Advertising and marketing
- e-commerce and home shopping
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John Lewis
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- Figure 198: John Lewis Plc: Sales as share of department store sales in UK, 2003-07
- Strategic evaluation
- Recent history
- Financial performance
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- Figure 199: John Lewis Plc: Group financial performance, 2003/04-2007/08
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- Figure 200: John Lewis Plc: Interim results, 2006/07-2008/09
- Store portfolio
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- Figure 201: John Lewis Plc: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
- Advertising and marketing
- Pricing
- e-commerce and home shopping
-
Karstadt
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- Figure 202: Karstadt: Sales as share of mixed goods retailers’ sales in Germany, 2003-08
- Strategic evaluation
- Recent history
- Financial performance
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- Figure 203: Karstadt Department Stores: Group financial performance, 2003-07/08
- Store portfolio
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- Figure 204: Karstadt Department Stores: Outlet data, 2004-07/08
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- Figure 205: Karstadt Department Stores: breakdown by store type, 2006-07/08
- Retail offering
- Market positioning
- Brands
- Product offer
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- Figure 206: Karstadt: Sales breakdown by product area, 2007
- Pricing
- e-commerce and home shopping
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Galeria Kaufhof
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- Figure 207: Kaufhof (Germany): Sales as share of mixed goods retailers’ sales in Germany, 2003-07
- Strategic evaluation
- Recent history
- Financial performance
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- Figure 208: Kaufhof: Group financial performance, 2003-07
- Store portfolio
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- Figure 209: Kaufhof: Outlet data, 2003-07
- Retail offering
- Market positioning
- Product offer and brands
- Advertising and marketing
- e-commerce and home shopping
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Le Bon Marche (LVMH)
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- History
- Financial performance
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- Figure 210: Le Bonmarché Group: Estimated retail sales and sales densities, 2004-07
- Store portfolio
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- Figure 211: Le Bonmarché Group: Sales area, 2008
- Retail offering
- Market positioning
- Product offer
- e-commerce and home shopping
Manor Department Stores
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- Figure 212: Manor department stores: Sales as share of mixed goods retailers’ sales in Switzerland, 2003-07
- History
- Financial performance
-
- Figure 213: Manor department stores: Group sales performance, 2003-07
- Store portfolio
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- Figure 214: Manor department stores: Outlet data, 2003-07
- Retail offering
- Market positioning
- Brands
- Product offer
- e-commerce and home shopping
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Marks & Spencer
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- Figure 215: Marks & Spencer (UK): Sales as share of all department store retailers’ sales in UK, 2003-07
- Strategic evaluation
- Recent history
- Financial performance
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- Figure 216: M&S: Group financial performance – continuing operations, 2003/04-2007/08
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- Figure 217: M&S: UK sales and like-for-like growth, 2003/04-2007/08
- Figure 218: M&S: UK retail sales by product category, 2004/05-2007/08
- Store portfolio
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- Figure 219: Marks & Spencer: UK stores by type, September 2007 and September 2008
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- Figure 220: Marks & Spencer: UK stores by type, 2004/05-2007/08
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- Figure 221: M&S: Breakdown of European franchise outlets, 2004-09
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- Figure 222: M&S: Other global locations, January 2009
- Retail offering
- Market positioning
- Brands
- Product offer
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- Figure 223: M&S: UK retail sales by product category, 2004/05-2007/08
- Pricing
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- Figure 224: Marks & Spencer: Clothing price architecture, 2004-08
- Advertising ad marketing
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- Figure 225: Marks & Spencer: Advertising spending in the UK, 2003-07
- Figure 226: Marks & Spencer: Advertising spending in the UK by type of media, 2007
- e-commerce and home shopping
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Maxeda
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- Figure 227: Maxeda: Department store sales as share of mixed goods retailers’ sales in the Netherlands, 2003-07
- Strategic evaluation
- Recent history
- Financial performance
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- Figure 228: Maxeda: Group financial performance, 2003/04-2007/08
- Store portfolio
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- Figure 229: Maxeda: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising and marketing
- e-commerce and home shopping
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Printemps
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- Figure 230: France Printemps: Sales as share of mixed goods in France, 2003-07
- Strategic evaluation
- History
- Financial performance
-
- Figure 231: France Printemps: Group financial performance, 2003-07
- Store portfolio
-
- Figure 232: France Printemps: Outlet data, 2003-07
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- Figure 233: Printemps: Store numbers 2003-05 and 2007
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce and home shopping
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La Rinascente
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- Figure 234: Rinascente (Department Stores): Sales as share of mixed goods in Italy, 2003-07
- Strategic evaluation
- History
- Financial performance
-
- Figure 235: Rinascente (Department Stores): Group financial performance, 2003-07
- Store portfolio
-
- Figure 236: Rinascente (Department Stores): Outlet data, 2003-07
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- e-commerce and home shopping
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Selfridges Retail
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- Figure 237: Selfridges Retail Ltd: Sales as share of mixed goods in UK, 2003-07
- Strategic evaluation
- History
- Financial performance
-
- Figure 238: Selfridges Retail Ltd: Group financial performance, 2003/04-2007/08
- Store portfolio
-
- Figure 239: Selfridges Retail Ltd: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
- Product offer
- Advertising and marketing
- e-commerce and home shopping
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Stockmann
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- Figure 240: Stockmann: Sales as share of all mixed goods retailers’ sales in Finland, 2003-07
- Recent history
- Financial performance
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- Figure 241: Stockmann: Group financial performance, 2003-07
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- Figure 242: Stockmann: Department store division sales by unit, 2003-07
- Store portfolio
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- Figure 243: Stockmann: Outlet data, 2003-07
- Retail offering
- Market positioning
- Brands
- Product offer
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- Figure 244: Stockmann: Department store division sales mix, 2003-07
- Pricing
- Advertising and marketing
- e-commerce and home shopping
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TJ Hughes
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- Figure 245: TJ Hughes Plc: Sales as share of department store retailers’ sales in UK, 2003-07
- History
- Financial performance
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- Figure 246: TJ Hughes Plc: Group financial performance, 2003/04-2007/08
- Store portfolio
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- Figure 247: TJ Hughes Plc: Outlet data, 2003/04-2007/08
- Retail offering
- Market positioning
- Brands
- Product offer
- Pricing
- Advertising and marketing
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- Figure 248: TJ Hughes Plc: Main media advertising spend, 2003-07
- e-commerce and home shopping
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