This report considers broad trends in the general insurance marketplace, such as changes in distribution and the impact of the recession. It also examines the key players in the general insurance market and the performance of key personal lines markets including home, motor and health insurance.
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Future Opportunities
Market in Brief
SWOT Analysis – General Insurance
Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
Issues in the Market
Market Environment
Trade Perspective
Market Size
Sector Performance
Underwriter Market Share
Channels to Market
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
Claims Experience
The Consumer – Insurance Product Ownership
The Consumer – Insurance Providers
The Consumer – Channel Preferences and Switching Activity
The Consumer – Attitudes towards Buying General Insurance
The Consumer – Target Group Analysis
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Companies and Products
Brand Communication and Promotion
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – The Consumer – Insurance Product Ownership
Appendix – The Consumer – Insurance Providers
Appendix – The Consumer – Channel Preferences and Switching Activity
Appendix – The Consumer – Attitudes towards Buying General Insurance
Appendix – The Consumer – Target Group Analysis
10th February 2010
In a highly competitive market, many insurers are attempting to minimise costs by outsourcing claims management. But there’s an argument for keeping the process in-house, from both a business and a branding point of view. 
16th December 2009
Almost one in three people don’t trust insurers to meet their obligations
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According to Mintel’s consumer research around 11 million adults don’t trust insurers to pay out in the event of a claim.
