Table of Contents
Issues in the Market
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- Key issues
- Definitions
- Abbreviations
Insights and Opportunities
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- Work becomes play
- Social and business networking
- Green Co.
- Class credentials
Market in Brief
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- Domestic: Business generates 1 in 5 travel pounds
- Overseas business travel heads east
- Start me up
- Changing economic climate
- Business goes budget in response
- The Big 3 TMCs
- Fast tracks and networking
- Online, on tracks and involved
- Business and pleasure
Fast Forward Trends
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- Trend: Bottomless Vanity
- What’s it about?
- So what?
- Trend: Nomadic Exploration
- What's it about?
- So what?
- Trend: Modern Urban Nomads
- What's it about?
- So what?
Internal Market Environment
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- Key points
- Sizing the business traveller population
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- Figure 1: Transport and accommodation usage, 2003-07
- Transaction volumes
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- Figure 2: GTMC members’ transactions in millions, 2007
- Travel budgets under extreme pressure
- Supply side woes
- Business goes no-frills
- Alternatives to travel
- Rise of the online travel agent
- Legislative change
Broader Market Environment
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- Key points
- Falling GDP
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- Figure 3: GDP at 2008 prices in £ billion, 1997-2008
- The relationship with GDP
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- Figure 4: Indexed trends for overseas business travel and GDP, 2000-07 (year 2000 = 100)
- The relationship with overseas trade
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- Figure 5: UK export performance (£ billions), 2003-07
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- Figure 6: UK Top 10 export markets, 2003 and 2007
- British enterprise
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- Figure 7: Key enterprise indicators, 2001-06
- The consumer economy
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- Figure 8: Trends in personal disposable income (PDI) and consumer expenditure, 2003-13
Competitive Context
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- Key points
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- Figure 9: Overseas and domestic travel volumes and expenditure, by purpose, 2007
- Domestic travel
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- Figure 10: Domestic travel volumes (millions), by purpose of travel, 2003-07
- Overseas travel
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- Figure 11: Overseas travel volumes (millions) by purpose of travel, 2003-07
- Figure 12: Overseas travel expenditure (£ millions) by purpose of travel, 2003-07
Strengths and Weaknesses in the Market
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- Strengths
- Weaknesses
Who's Innovating?
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- Key points
- Hotels
- Airlines
- Ground-based travel
- Green initiatives and CSR
- Social networking
- Private flying
- Technology
Market Size and Forecast
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- Key points
- Business travel volume analysis
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- Figure 13: Business travel market size by volume, 2001-13
- Business travel expenditure analysis
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- Figure 14: Business travel market size by value, 2001-13, at current prices
- Figure 15: Business travel market size by value, 2003-13, at constant 2008 prices
- Factors used in the forecast
Market Segmentation
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- Key points
- Overseas business travel by main destination area
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- Figure 16: Overseas business travel volume trips (millions) by destination area, 2003-07
- Figure 17: Overseas business travel, expenditure (£ millions) by destination area, 2003-07
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- Figure 18: Overseas business travel, volume, expenditure and average trip expenditure trends, 2003-07
- Main sources of growth
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- Figure 19: Overseas business travel, contribution to five-year growth by destination area, 2003-07
- Mode of transport
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- Figure 20: Overseas business travel volumes (thousands), by type of travel, 2003-07
- Figure 21: European business travel volumes (millions) by type of travel, 2003-07
- A period of considerable uncertainty
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- Figure 22: Year on year quarterly business travel volume trends, 2007 and 2008
Market Share
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- Key point
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- Figure 23: Top ten TMCs in the UK, by turnover, 2007
Companies and Products
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- Key points
- American Express Business Travel
- BCD Travel
- Carlson Wagonlit Travel (CWT)
- Expedia Corporate Travel (Egencia)
- FCm Travel Solutions
- Hogg Robinson Group plc
- Kayak
- Portman Travel/Radius Network
- Travelocity Business
The Consumer: Business Trips
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- Key points
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- Figure 24: Business trips taken in the past 12 months, April 2008
- Day trippers
- Let’s stay over
- Can conferences be rewarding?
The Consumer: Business Transport
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- Key points
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- Figure 25: Transport used for business trips taken in the past 12 months, April 2008
- Tyre hire
- Rail travel
- Twin peaks and conference carriages
- Budget briefcases
The Consumer: Travel Priorities
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- Key points
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- Figure 26: Most important factors for business trips, April 2008
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- Figure 27: Average priority scores, September 2006-April 2008
- Priorities by demographics
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- Figure 28: Most important factors (punctuality, comfort, value) and their main demographic characteristics, April 2008
The Consumer: Booking Methods
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- Key points
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- Figure 29: Booking methods for business trips taken in the past 12 months, April 2008
- Online opportunists
- Business direct
- Business and pleasure agents
The Consumer: Attitudes Towards Business Travel
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- Key points
- Taking control, making savings and making fun
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- Figure 30: Attitudes to business trips, April 2008
- Expenses incentive trips
- Working towards a holiday
- No frills slumber
- The upgrade game
- Resurgent rail
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- Figure 31: Attitudes to business trips, September 2006-April 2008
The Consumer: Targeting Opportunities
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- Time & Motions (35% of business travellers or 4.5 million adult Internet users)
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- Figure 32: Preferences of time & motions target group, June 2008
- Premium Potentials (31% of business travellers or 4.0 million adult Internet users)
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- Figure 33: Preferences of premium potentials target group, June 2008
- ViCS (25% of business travellers or 3.2 million adult Internet users)
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- Figure 34: Preferences of premium potentials target group, June 2008
- Extras (10% of business travellers or 1.3 million adult Internet users)
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- Figure 35: Preferences of extras target group, June 2008
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- Figure 36: Mean scores for requirements by group, June 2008
Appendix – The Consumer: Business Trips
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- Figure 37: UK business trips taken in the past 12 months, by demographic, April 2008
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- Figure 38: Business trips taken abroad in the past 12 months, by demographic, April 2008
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Appendix – The Consumer: Business Transport
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- Figure 39: Most popular transport used for business trips taken in the past 12 months, by demographic, April 2008
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- Figure 40: Transport used for business trips taken in the past 12 months, by demographic, April 2008
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Appendix – The Consumer: Travel Priorities
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- Figure 41: Most important factors for business trips, by demographic, April 2008
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Appendix – The Consumer: Booking Methods
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- Figure 42: Booking methods for business trips taken in the past 12 months, by demographic, April 2008
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Appendix – The Consumer: Attitudes Towards Business Travel
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- Figure 43: Most popular attitudes to business travel, by demographic, April 2008
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- Figure 44: Attitudes to business trips, by demographic, April 2008
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Appendix – The Consumer: Targeting Opportunities
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- Figure 45: Target groups, by demographic, June 2008
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