Table of Contents
Issues in the Market
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- Technical notes:
Insights and Opportunities
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- How good is corporate memory?
- Value is about more than low prices
- Product centricity
- Managing the bottom line
- Multichannel mindset
Fast Forward Trends
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- Trend 1: Life Coaching
- What’s next?
- Trend 2: No Middleman
- What’s next?
- Trend 3: Carnivore, Herbivore...Locavore
- What’s next?
Market in Brief
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- Performance review
- Non-food retailers fought back in 2007
- Home shopping the major winner in 2007
- One-way ticket to Tescoland
- Major changes of ownership
- Key casualties in 2007/08
- Prospects for 2008
- Consumer confidence trends show swing to pessimism
- Bulk of people occupy the middle ground
- Mild pessimism is the most widely held view
- Retail category winners and losers
- Holidays retain top spot
- Debt reduction has increased popularity
- Tough year likely for clothing retailers
- Category reviews
- Food and drink retailers
- Non-specialised non-food retailers
- Clothing retailers and footwear retailers
- Clothing retailers
- Footwear retailers
- Household goods retailers
- Furniture and furnishings retailers
- Electrical goods retailers
- DIY retailers
- Specialist non-food retailers
- Health and beauty retailers
- Booksellers and stationers
- Jewellers
- Toys and games retailers
- Sports goods and outdoor leisure retailers
- Miscellaneous non-food specialists
- Home shopping retailers
Market in Context
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- Key findings
- 2007 retail sales growth well ahead of 2006
- Home shopping the clear winner
- Christmas failed to deliver
- Better-than-anticipated sales
- Indicators remain positive
- Careful what you wish for
- 2008 – no better but likely to be worse
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- Figure 1: All retail sales, at current and constant prices, 2000-07
- Non-food retailers fought back in 2007
- Grocers found gains harder to come by in 2007
- Household goods retailers hit by deflation, weak demand and increased competition
- Home shopping retailers grew fastest
- Non-food specialists fought back well in 2007
- Booksellers and stationers alone among non-food specialists to have performed badly
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- Figure 1: Annual change in sales value, by sector, 2004/05-2006/07
- Christmas failed to sparkle
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- Figure 2: Retail sales, monthly change by value, not seasonally adjusted, 2006 and 2007
- The pre-Christmas interest rate cut failed to reassure consumers
- Home shopping the biggest winner
- Household goods retailers struggled badly
- Food retailers and non-food specialists gained share
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- Figure 3: December, year-on-year change in sales value, by sector, 2005/06 and 2006/07
Food and Drink Retailers
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- Sector structure and key trends
- Key developments
- Update on Competition Commission report
- Company developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 4: Food and drink retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 5: Food and drink retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 6: Food and drink retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 7: Outlet numbers operated, by leading food and drink retailers, 2005/06-2007/08
- Company analysis
- Tesco
- J Sainsbury
- Asda
- Morrisons (incorporating Safeway)
- Co-operative Group
- Somerfield
- Marks & Spencer
- Waitrose
- Iceland
- Aldi
- Thresher
- Netto
- Greggs
- Farmfoods
- Martin McColl
- Holland & Barrett
- Booths
- Thorntons
- Majestic Wine
- Oddbins
- Heron Frozen Foods
- Companies with no breakdown of UK retail sales
- Lidl
- Profile detail:
- Companies below the turnover threshold
- One to watch
- Casualties
- Kwik Save
- Co-operative Societies
- Symbol groups
- Other symbol groups
- Wholesaler-supported fascias for independents
- Forecourt retailers
Mixed Goods Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Sector opportunities
- Key innovation
- Sales trends
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- Figure 8: Mixed goods retailers’ sales, 2003/04-2006/07
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- Figure 9: Highest three-year sales growth, 2003/04-2006/07
- Profit trends
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- Figure 10: Mixed goods retailers’ operating profits, 2003/04-2006/07
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- Figure 11: Highest three-year operating profits growth, 2003/04-2006/07
- Margin trends
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- Figure 12: Mixed goods retailers’ operating margins, 2003/04-2006/07
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- Figure 13: Most profitable mixed goods retailers, by percentage and profit margins, 2003/04-2006/07
- Outlet trends
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- Figure 14: Outlet numbers operated, by leading mixed goods retailers, 2005/06-2007/08
- Company analysis
- Argos
- John Lewis Partnership – department stores
- Woolworths
- Debenhams
- Wilkinson
- Mothercare, incorporating Early Learning Centre
- Early Learning Centre
- Harrods
- Selfridges
- House of Fraser
- TJ Morris, trading as Home Bargains
- Poundland
- Fenwick incorporating Bentalls
- Instore
- TJ Hughes
- Harvey Nichols
- CDS (Superstores International) trading as The Range
- Robert Dyas
- Companies with an incomplete dataset
- B&M Retail trading as Bargain Madness
- 99p Stores Ltd
- Companies below the turnover threshold
- Ones to watch
- Casualty
Clothing Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovations
- Sales trends
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- Figure 15: Clothing retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 16: Clothing retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 17: Clothing retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 18: Outlet numbers operated, by leading clothing retailers, 2005/06-2007/08
- Company analysis
- Marks & Spencer
- Next
- Arcadia
- Matalan
- Primark
- Bhs
- New Look
- TK Maxx
- Peacocks
- Bonmarché
- River Island
- Alexon Group
- H&M Hennes
- Monsoon
- Adams Kids
- Ethel Austin
- Edinburgh Woollen Mill
- Mackays
- mkone
- Zara
- Moss Bros
- Jacques Vert
- Internaçionale
- French Connection
- Austin Reed/Country Casuals
- USC
- Robinson Webster trading as Jigsaw and Kew
- La Senza
- Hobbs
- Ann Summers
- Fat Face
- Jane Norman
- Republic
- Companies with an incomplete dataset
- Ted Baker
- Companies with no breakdown of UK retail sales
- Gap
- Slater
- Retail companies below the turnover threshold
- Significant wholesale/retail fashion brands
- Ones to watch
- Casualties
Footwear Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 19: Footwear retailers’ sales, 2003/04-2006/07
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- Figure 20: Indexed growth, footwear retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 21: Footwear retailers’ operating profits, 2003/04-2006/07
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- Figure 22: Indexed growth, footwear retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 23: Footwear retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 24: Outlet numbers operated, by leading footwear retailers, 2005/06-2007/08
- Company analysis
- Stylo
- Shoe Zone
- Stead & Simpson
- Shoefayre
- Kurt Geiger
- Brantano
- Schuh
- Office
- Faith Footwear
- Companies with no breakdown of UK retail sales
- C&J Clark
- The Shoe Studio
- Companies below the turnover threshold
- Ones to watch
- Casualty
Furniture, Homewares and Floorcoverings Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 25: Furniture, homewares and furnishing retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 26: Furniture, homewares and furnishing retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 27: Furniture, homewares and furnishing retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 28: Outlet numbers operated, by leading furniture, homewares and floorcoverings retailers, 2005/06-2007/08
- Company analysis
- IKEA
- MFI
- DFS
- Steinhoff UK Retail (operating as Harveys Furnishings, Bensons for Beds and others)
- Carpetright
- Dunelm
- HomeForm
- Allied Carpets
- Laura Ashley
- ScS
- Land of Leather
- Furniture Village
- Habitat
- Dreams
- Floors-2-Go
- Company with incomplete dataset
- Rosebys
- Company with no breakdown of UK retail sales
- Companies below the turnover threshold
- Ones to watch
- Casualties
Electrical Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovations
- Sales trends
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- Figure 29: Electrical retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 30: Electrical retailers’ operating profits, 2003/04-2006/07
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- Figure 31: Electrical retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 32: Outlet numbers operated, by leading electrical retailers, 2005/06-2007/08
- Company analysis
- DSG International plc (formerly Dixons Stores Group)
- UK & Ireland Electricals
- UK computing
- DSG e-commerce division
- Comet
- Maplin
- Richer Sounds
- Mobile phone retailers
Hardware/DIY Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 33: Hardware/DIY retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 34: Hardware/DIY retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 35: Hardware/DIY retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 36: Outlet numbers operated, by leading hardware/DIY retailers, 2005/06-2007/08
- Company analysis
- Kingfisher UK – B&Q and UK Trade
- Homebase
- Topps Tiles
- Brewers
- Companies with incomplete dataset
- Wickes
- Focus DIY
- Company below turnover threshold
Health and Beauty Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 37: Health and beauty retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 38: Health and beauty retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 39: Health and beauty retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 40: Outlet numbers operated, by leading health and beauty retailers, 2005/06-2007/08
- Company analysis
- Alliance Boots
- Lloyds Pharmacy
- Superdrug, incorporating Savers Health & Beauty
- Superdrug
- Savers Health & Beauty
- Rowlands
- The Co-operative Pharmacy
- The Body Shop
- The Perfume Shop
- Company with incomplete dataset
- Companies below the turnover threshold
- Ones to watch
Booksellers and Stationers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovations
- Sales trends
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- Figure 41: Booksellers’ and stationers’ sales, 2003/04-2007/08
- Profit trends
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- Figure 42: Booksellers’ and stationers’ operating profits, 2003/04-2007/08
- Margin trends
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- Figure 43: Booksellers’ and stationers’ operating margins, 2003/04-2007/08
- Outlet trends
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- Figure 44: Outlet numbers operated, by leading booksellers and stationers, 2005/06-2007/08
- Company analysis
- WH Smith
- Waterstone’s
- Clinton Cards
- Borders
- The Works
- Ryman Group (trading as Ryman, Partners the Stationers and Stationery Box)
- Blackwell
- Company with incomplete dataset
- Celebrations Group (formerly Greeting Card Group)
- Company with no breakdown of UK retail sales
- Staples
- Companies below turnover threshold
- One to watch
- Casualties
Jewellers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 45: Jewellers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 46: Jewellers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 47: Jewellers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 48: Outlet numbers operated, by leading jewellers, 2005/06-2007/08
- Company analysis
- Signet plc
- Aurum Holdings (incorporating Goldsmiths, Mappin & Webb and Watches of Switzerland)
- Claire’s
- Companies below the turnover threshold
- Ones to watch
Toys and Games Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 49: Toys and games retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 50: Toys and games retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 51: Toys and games retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 52: Outlet numbers operated, by leading toys and games retailers, 2005/06-2007/08
- Company analysis
- Game
- Gamestation
- Toys ‘R’ Us
- The Disney Store
- Companies below the turnover threshold
- Ones to watch
- Casualties
Sports and Outdoor Leisure Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 53: Sports and outdoor leisure retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 54: Sports and outdoor leisure retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 55: Sports and outdoor leisure retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 56: Outlet numbers operated, by leading sports and outdoor leisure retailers, 2005/06-2007/08
- Company analysis
- Sports Direct, formerly Sports World International
- JJB Sports
- John David Group
- Blacks Leisure
- Foot Locker
- Companies below the turnover threshold
- Ones to watch
Miscellaneous Non-Food Specialist Retailers
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- Structure and key trends
- Key developments
- Issues in the market
- Insights and opportunities
- Key innovation
- Sales trends
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- Figure 57: Miscellaneous non-food specialist retailers’ sales, 2003/04-2006/07
- Profit trends
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- Figure 58: Miscellaneous non-food specialist retailers’ operating profits, 2003/04-2006/07
- Margin trends
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- Figure 59: Miscellaneous non-food specialist retailers’ operating margins, 2003/04-2006/07
- Outlet trends
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- Figure 60: Outlet numbers operated, by leading miscellaneous non-food specialist retailers, 2005/06-2007/08
- Company analysis
- HMV
- Jessops
- Halfords
- Wyevale and Blooms of Bressingham
- Pets at Home
- Company with incomplete dataset
- Zavvi (formerly Virgin Megastores)
- Companies below the turnover threshold
- Home entertainment rental and sales companies
- Ones to watch
- Casualty
Home Shopping Retailers
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- Sector structure and key trends
- Key developments
- Issues in the market
- Sector opportunities
- Key innovations
- Sales trends
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- Figure 61: Home shopping retailers’ sales, 2003/04-2006/07
- Figure 62: Home shopping retailers’ highest three-year sales growth, 2003/04-2006/07
- Profit trends
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- Figure 63: Home shopping retailers’ operating profits, 2003/04-2006/07
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- Figure 64: Home shopping retailers’ highest three-year profits growth, 2003/04-2006/07
- Margin trends
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- Figure 65: Home shopping retailers’ operating margins, 2003/04-2006/07
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- Figure 66: Highest-margin companies, home shopping retailers, 2003/04-2006/07
- Company analysis
- Tesco.com
- Next Directory
- N Brown
- Otto Versand (UK) operating as Grattan and Freemans
- QVC
- Findel
- Empire/Redcats Brands
- Avon Cosmetics
- Direct Wines
- Sit-up
- Ocado
- eBuyer
- JP Boden & Co
- Lakeland
- Empire Direct
- Damartex UK (formerly Thermawear)
- Ideal Shopping Direct
- Hillarys Blinds
- Company with incomplete dataset
- Littlewoods Shop Direct Group
- Companies with no breakdown of UK retail sales
- Amazon
- Play.com
- Park Group
- Companies below the turnover threshold
- Ones to watch
- Casualty
Consumer Outlook and Spending Priorities for 2008
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- Key findings and implications
- Outlook
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- Figure 67: Financial prospects, 2002-08
- How have opinions changed?
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- Figure 68: Financial prospects, 2007 and 2008
- Composition of groups
- Who’s who?
- Spending priorities for 2008
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- Figure 69: Expenditure priorities, 2007 and 2008
- Spending priorities by outlook
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- Figure 70: Expenditure priorities for 2008, by financial outlook, January 2008
Detailed Consumer Demographics
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- Figure 71: Financial prospects, by gender, age and socio-economic group, January 2008
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- Figure 72: Financial prospects, by region, Mintel’s Special Groups and supermarket used, January 2008
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- Figure 73: Highest expenditure priorities in 2008, by gender, age and socio-economic group, January 2008
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- Figure 74: Highest expenditure priorities in 2008, by region, presence of children, lifestage, Mintel’s Special Groups and supermarket used, January 2008
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- Figure 75: Other important expenditure priorities, by gender, age and socio-economic group, January 2008
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- Figure 76: Other important expenditure priorities, by region, Mintel’s Special Groups and supermarket used, January 2008
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- Figure 77: Other important expenditure priorities, by gender, age and socio-economic group, January 2008
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- Figure 78: Other important expenditure priorities, by region, Mintel’s Special Groups and supermarket used, January 2008
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