Table of Contents
Issues in the Market
-
- Main issues:
- Definitions
- Abbreviations
Insights and Opportunities
-
- Growing up with the brand
- An alcohol-free zone
- Food glorious food
Market in Brief
-
- Slower growth, but still room to expand.
- Steady progress for consumer uptake
- The big three are driving the market
- The industry's controversies are almost spurious
- A future fortified by more ABs
Fast Forward Trends
-
- Trend 1: Duvet Dining
- Definition
- What it is – general observations
- Market touchpoints/implications
- Trend 2: Another Fine Mesh
- Definition
- Market touchpoints/implications
- Trend 3: Help The Aged
- Definition
- What it is – general observations
- Market touchpoints/implications
- Fast Forward Trends – an explanation
Internal Market Environment
-
- Key points:
- Coffee shop usage: the background
-
- Figure 1: Usage of coffee shops in the last 12 months, 2002-06
- Upper class venues
-
- Figure 2: Usage of coffee shops in the last 12 months, by gender, age, socio-economic group, lifestage, presence of children, marital status, working status and region, 2006
- Attitudes that shape the coffee shop market
-
- Figure 3: Usage of coffee shops in the last 12 months, by agreement with selected lifestyle statements, 2006
- Drink in or take out?
-
- Figure 4: Usually sit in or take away, 2006
- Coffee at home
-
- Figure 5: UK retail sales of coffee, by value, 2000-06
Broader Market Environment
-
- Key points:
- PDI and consumer expenditure
-
- Figure 6: Trends in personal disposable income and consumer expenditure, 2001-11
- Population developments to 2011
-
- Figure 7: Trends in population, by age, 2001-11
- Figure 8: Trends in population, by socio-economic group, 2001-11
- Healthy eating
-
- Figure 9: Agreement with selected lifestyle statements, by socio-economic group, 2006
Competitive Context
-
- Key points:
- In-store catering
-
- Figure 10: The UK in-store eating out market sector, 2001-11
- Pubs and bars
-
- Figure 11: The pub catering market, 2001-11
Strengths and Weaknesses in the Market
-
- Strengths
- Weaknesses
Who’s Innovating?
-
- Key points:
- Make mine a cappuchillo
- It's the chocolate
- Food can be tailor-made too
- Home innovations are good for coffee generally
- Charity starts at the coffee shop
- New at the drinks counter
Market Size and Forecast
-
- Key points:
-
- Figure 12: Market size and forecast of branded coffee shops, at current and 2006 prices, 2001-11
- For and against market growth
- Growing competition
- The growth of eating and drinking out
- Factors incorporated in the forecast
Segment Performance
-
- Key points:
-
- Figure 13: Coffee shop concessions in major retailers, 2006
Market Share
-
- Key points:
-
- Figure 14: Total branch market share in UK coffee shops, 2006
-
- Figure 15: Market share in UK coffee shops, by standalone and concessions, 2006
Companies and Products
-
- Key points:
- Starbucks
-
- Figure 16: Financial performance of Starbucks Coffee Holdings UK Ltd, 2004 and 2005
- In the public eye
- New developments:
- Costa
-
- Figure 17: Financial performance of Costa Ltd, 2004 and 2005
- New developments
- Caffè Nero
-
- Figure 18: Financial performance of Caffè Nero Group plc, 2004-06
- New developments
- Niche players and specialists
Brand Elements
-
- Starbucks
-
- Figure 19: Words associated with Starbucks, February 2007
- Starbucks’ brand power intact
- Opportunities
- Costa Coffee
-
- Figure 20: Words associated with Costa Coffee, February 2007
- Brand qualities
- Opportunities
- Caffè Nero
-
- Figure 21: Words associated with Caffè Nero, February 2007
- Brand qualities
- Opportunities
- Usage of the most popular brands
-
- Figure 22: Usage of coffee shops, by brand, February 2007
- Figure 23: Usage of coffee shops, by brand, February 2007
-
- Figure 24: Usage of Starbucks, by frequency, February 2007
- Figure 25: Usage of Costa Coffee, by frequency, February 2007
-
- Figure 26: Usage of Caffè Nero, by frequency, February 2007
- Average expenditure by brand
-
- Figure 27: Expenditure at coffee shops, by brand, February 2007
- Brand DNA
-
- Figure 28: Starbucks consumer profile of users, by gender, age and socio-economic group, February 2007
- Figure 29: Costa Coffee consumer profile of users, by gender, age and socio-economic group, February 2007
- Figure 30: Caffè Nero consumer profile of users, by gender, age and socio-economic group, February 2007
-
- Figure 31: Coffee shop brand usage, by gender, February 2007
- Figure 32: Coffee shop brand usage, by age, February 2007
-
- Figure 33: Coffee shop brand usage, by socio-economic group, February 2007
- Attitudes towards coffee shop brands
-
- Figure 34: Attitudes towards coffee shops, by brand, February 2007
- Brand satisfaction and performance
-
- Figure 35: Brand user rating, February 2007
- Brand commitment
-
- Figure 36: Degree of commitment to coffee shop brands, February 2007
Which Coffee Shops are Visited?
-
- Key points:
-
- Figure 37: Coffee shops used in the past three months, 2004 and 2006
- Who uses coffee shops?
- For specialists, it's the ABs at all costs
- The shopper: I just need to put my bags down for a minute
- Challenge of the non-coffee drinker
-
- Figure 38: Specialist branded coffee shops used in the past three months, be detailed demographics, November 2006
- Figure 39: In-store coffee shops/cafés used in the past three months, be detailed demographics, November 2006
-
- Figure 40: Other coffee shops used in the past three months, be detailed demographics, November 2006
Which Additions Would Entice Consumers?
-
- Key points:
-
- Figure 41: Enticements for visiting branded/specialist coffee shops, November 2006
- Let's meet for breakfast
-
- Figure 42: Enticements for visiting branded/specialist coffee shops, by coffee shops visited, November 2006
- Ethical, yes, but not at any price
-
- Figure 43: Most popular enticements for visiting branded/specialist coffee shops, by enticements, November 2006
- Developing into an evening leisure venue
-
- Figure 44: Next most popular enticements for visiting branded/specialist coffee shops, by enticements, November 2006
- Which additions would entice consumers? – Detailed demographics
-
- Figure 45: Most popular enticements for visiting branded/specialist coffee shops, by detailed demographics, November 2006
-
- Figure 46: Next most popular enticements for visiting branded/specialist coffee shops, by detailed demographics, November 2006
Attitudes Towards Coffee Shops
-
- Key points:
-
- Figure 47: Attitudes towards coffee shops, November 2006
- Little loyalty to brands
-
- Figure 48: Attitudes towards coffee shops, by coffee shops visited, November 2006
- A dating scene?
-
- Figure 49: Most popular attitudes towards coffee shops, by enticements, November 2006
- Opportunity for healthy and Fairtrade non-coffee products
-
- Figure 50: Next most popular attitudes towards coffee shops, by enticements, November 2006
- Where people meet
-
- Figure 51: Most popular attitudes towards coffee shops, by attitudes towards coffee shops, November 2006
- Convenience still the overriding concern
-
- Figure 52: Next most popular attitudes towards coffee shops, by attitudes towards coffee shops, November 2006
- Attitudes towards coffee shops – Detailed demographics
-
- Figure 53: Most popular attitudes towards coffee shops, by detailed demographics, November 2006
- Figure 54: Next most popular attitudes towards coffee shops, by detailed demographics, November 2006
Coffee Shops Targeting Opportunities
-
- Target Groups
- Chilled Out (13% of respondents or 6 million adults)
- Convenient Coffee Drinkers (11% of respondents or 5 million adults)
- Solo Drinkers (13% of respondents or 6 million adults)
- In-home Coffee Drinkers (45% of respondents or 21 million adults)
- Caffeine-free (17% of respondents or 8 million adults)
- Convenience always plays a role
-
- Figure 55: Coffee shop target groups, by coffee shops used in the past three months, November 2006
- The regulars want entertainment and late opening
-
- Figure 56: Coffee shops target groups, by enticements for visiting branded/specialist coffee shops, November 2006
- Targeting by brand
-
- Figure 57: CHAID analysis on coffee shops visited in the past three months, November 2006
- Coffee shop target groups – detailed demographics
-
- Figure 58: Coffee shop target groups, by detailed demographics, November 2006
Back to top