Table of Contents
Introduction and Abbreviations
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- Definitions
- Research methodology
- Consumer research
- ACORN
- Abbreviations
Premier Insight
Executive Summary
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- Steady decline in numbers of forecourts
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- Figure 1: Structure of forecourt ownership, 2000-05
- Growth of forecourt sales boosted by convenience expansion
- Which retailers are growing forecourt share?
- Forecourts with retailing prevail
- Consumers make heavy use of forecourts
- What the positive customers think
- Who cares if the supermarkets expand further?
- Role of the symbol groups
- Creating good looking stores
- Staffing, why go the franchise route?
- The future
Industry Issues and Insights
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- Background to the sector
- The impact of fuel price rises
- How are the dual branded sites performing?
- Where the market share comes from
- Do consumers have objections to the scale of the supermarkets?
- Operating a forecourt shop compared with a c-store
- The whole is greater than the sum of the parts
- How forecourt c-stores differ from other c-stores
- Short cut to expertise by joining symbol groups
- Importance of a licence
- New challenges from selling fresh foods
- Main kinds of shopping trip
- Staff recruitment and retention
- Pay at the pump
- Franchising will expand
- Tight controls are vital
- Promotional strategies
- Loyalty cards
- The role of store design
- Outlook
Retail Sales
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- Slowdown in retail sales
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- Figure 2: All retail sales, at current and constant 2000 prices, 2000-05 and 2006 estimates
- Stronger performance for food retailers
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- Figure 3: Sales through food retailers, at current and constant 2000 prices, 2000-05 and 2006 estimates
- Sales through forecourt shops
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- Figure 4: UK forecourt retail sales, at current and constant 2000 prices, 2000-05 and 2006 estimates
- Convenience sales drive growth
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- Figure 5: Split of forecourt sales, by broad type of store, 2003 and 2005
Sector Structure
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- Petrol station numbers in decline
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- Figure 6: Total number of UK forecourt sites, 2000-06
- Types of ownership and operation
- Supermarkets muscle in
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- Figure 7: Structure of forecourt ownership, 2000-05
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- Figure 8: Breakdown of fuel outlets at supermarkets, 2005
- Changing ownership
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- Figure 9: Number of forecourt shops*, by forecourt brand, 2005
- Fast growth for joint ventures
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- Figure 10: Grocery company run joint venture sites, 2000-05
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- Figure 11: Examples of symbol fascia on petrol forecourts, 2005
Market Factors
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- Economic growth
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- Figure 12: PDI and consumer expenditure, at current and constant 2001 prices, 2001-11
- Employment levels on the rise
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- Figure 13: Levels of employment, 2001-06 and projections to 2011
- Population trends
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- Figure 14: UK population, by age band, 2001, 2006 and 2011
- Figure 15: UK population, by socio-economic group, 2001, 2006 and 2011
- More women in the driver’s seat
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- Figure 16: Proportion of GB population with full driving licences, by gender and age, 1976 and 2004
- More cars in use
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- Figure 17: Number of cars in the UK and number of UK driving licence holders, 2001-06
- Forecourts have a wealthier than average audience
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- Figure 18: Household access to a car, 2004
- How the fuel prices are changing
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- Figure 19: Fuel prices and duty rate, unleaded petrol, 2001-06
- Lifestyles – food on the go
- Less planning ahead, food for now, food for later
- The reward culture – I’ve had a busy day and I deserve this
The Consumer
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- Key consumer findings
- Petrol stations visited regularly
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- Figure 20: Petrol stations (not including motorway service stations) visited at least once a month for any reason, March 2006
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- Figure 21: Number of petrol stations visited at least once a month for any reason, March 2006
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- Figure 22: Petrol stations (not including motorway service stations) visited at least once a month for any reason, by number of petrol stations visited, March 2006
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- Figure 23: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Oil company petrol stations, by gender, age and socio-economic group, March 2006
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- Figure 24: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Supermarket petrol stations, and those never visiting, by gender, age and socio-economic group, March 2006
- Type of forecourt shop at petrol station used most often
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- Figure 25: Type of forecourt shop at petrol station used most often, March 2006
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- Figure 26: Type of organisation operating petrol forecourt shop used most often, March 2006
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- Figure 27: Type of forecourt shop at petrol station used most often, by gender, age and socio-economic group, March 2006
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- Figure 28: Type of forecourt shop at petrol station used most often, by petrol stations used regularly, March 2006
The Consumer – Detailed Consumer Demographics
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- Figure 29: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Oil company petrol stations, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 30: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Supermarket petrol stations, and those never visiting, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 31: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Oil company petrol stations, by region and ACORN category, March 2006
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- Figure 32: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Supermarket petrol stations, and those never visiting, by region and ACORN category, March 2006
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- Figure 33: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Oil company petrol stations, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 34: Petrol stations (not including motorway service stations) visited at least once a month for any reason – Supermarket petrol stations, and those never visiting, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 35: Type of forecourt shop at petrol station used most often, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 36: Type of forecourt shop at petrol station used most often, by region and ACORN category, March 2006
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- Figure 37: Type of forecourt shop at petrol station used most often, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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Consumer Attitudes and Typologies
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- Key consumer findings
- Main themes
- Identifying targets – shopper typologies
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- Figure 38: Shopper types for forecourt retailing, January 2006
- Unconcerned (47%)
- Pro-forecourt shoppers (17%)
- Loyalists (21%)
- Anti-forecourt shoppers (15%)
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- Figure 39: Shopper types for forecourt retailing, by gender, age, socio-economic group, March 2006
- Where the consumer typologies shopped
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- Figure 40: Petrol stations used at least once a month, by shopper types, March 2006
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- Figure 41: Type of forecourt shop used most often, by shopper types, March 2006
- Attitudes towards petrol forecourt shops
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- Figure 42: Attitudes towards petrol forecourt shop used most often, March 2006
- Price and convenience
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- Figure 43: Attitudes towards petrol forecourt shop used most often – price and convenience, by gender, age and socio-economic group, March 2006
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- Figure 44: Attitudes towards petrol forecourt shop used most often – price and convenience, by petrol stations used regularly and type of forecourt shop used most often, March 2006
- Products and service
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- Figure 45: Attitudes towards petrol forecourt shop used most often – products and service, by gender, age and socio-economic group, March 2006
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- Figure 46: Attitudes towards petrol forecourt shop used most often – products and service, by petrol stations used regularly and type of forecourt shop used most often, March 2006
- Items bought from forecourt shops
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- Figure 47: Items bought from petrol stations visited regularly, March 2006
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- Figure 48: Repertoire of items purchased at forecourt shops, March 2006
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- Figure 49: Items purchased at forecourt shops, by number of product categories bought, March 2006
- Who buys what?
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- Figure 50: Items bought from petrol stations visited regularly, by gender, age and socio-economic group, March 2006
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- Figure 51: Items bought from petrol stations visited regularly, by petrol stations used regularly and type of forecourt shop used most often, March 2006
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- Figure 52: Items bought from petrol stations visited regularly, by gender, age and socio-economic group, March 2006
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- Figure 53: Items bought from petrol stations visited regularly, by petrol stations used regularly and type of forecourt shop used most often, March 2006
- Buying habits and attitudes towards petrol station forecourts
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- Figure 54: Buying habits and attitudes towards petrol station forecourts, March 2006
- Buying habits
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- Figure 55: Buying habits when visiting petrol stations, by gender, age and socio-economic group, March 2006
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- Figure 56: Buying habits when visiting petrol stations, by petrol stations used regularly and type of forecourt shop used most often, March 2006
- Attitudes towards petrol station forecourt shops
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- Figure 57: Attitudes towards petrol station forecourt shops, by gender, age and socio-economic group, March 2006
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- Figure 58: Attitudes towards petrol station forecourt shops, by petrol stations used regularly and type of forecourt shop used most often, March 2006
Consumer Attitudes and Typologies – Detailed Consumer Demographics
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- Figure 59: Attitudes towards petrol forecourt shop used most often – price and convenience, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 60: Attitudes towards petrol forecourt shop used most often – price and convenience, by region and ACORN category, March 2006
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- Figure 61: Attitudes towards petrol forecourt shop used most often – price and convenience, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 62: Attitudes towards petrol forecourt shop used most often – products and service, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 63: Attitudes towards petrol forecourt shop used most often – products and service, by region and ACORN category, March 2006
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- Figure 64: Attitudes towards petrol forecourt shop used most often – products and service, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 65: Items bought from petrol stations visited regularly, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 66: Items bought from petrol stations visited regularly, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 67: Items bought from petrol stations visited regularly, by region and ACORN category, March 2006
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- Figure 68: Items bought from petrol stations visited regularly, by region and ACORN category, March 2006
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- Figure 69: Items bought from petrol stations visited regularly, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 70: Items bought from petrol stations visited regularly, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 71: Buying habits when visiting petrol stations, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 72: Buying habits when visiting petrol stations, by region and ACORN category, March 2006
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- Figure 73: Buying habits when visiting petrol stations, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 74: Attitudes towards petrol station forecourt shops, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 75: Attitudes towards petrol station forecourt shops, by region and ACORN category, March 2006
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- Figure 76: Attitudes towards petrol station forecourt shops, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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- Figure 77: Shopper types for forecourt retailing, by lifestage and Mintel’s Special Groups, March 2006
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- Figure 78: Shopper types for forecourt retailing, by region and ACORN category, March 2006
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- Figure 79: Shopper types for forecourt retailing, by media usage, commercial TV viewing and source of regular grocery shopping, March 2006
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Retail Market Shares
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- Figure 80: Share of sales through shops and c-stores on forecourts, by company (pole), 2003 and 2005
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- Figure 81: Share of shop sales, all forecourt shops and forecourt convenience stores, by shop fascia, 2003 and 2005
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Retailer Profiles
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- Petrol companies
- BP
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- Figure 82: BP, UK outlet data, 2001-05
- Fuel
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- Figure 83: BP, UK shop sales, 2001-05
- Shell
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- Figure 84: Shell, UK outlet data, 2001-05
- Esso
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- Figure 85: Esso, UK outlet data, 2001-05
- Texaco
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- Figure 86: Texaco, UK outlet data, 2001-05
- Total
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- Figure 87: Total, UK outlet data, 2001-05
- Jet (ConocoPhillips)
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- Figure 88: Jet, UK outlet data, 2001-05
- Murco
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- Figure 89: Murco/EP, UK outlet data, 2001-05
- Other fuel brands
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- Figure 90: Other fuel brands, outlets and shops, 2005
- Malthurst Group
- Pace Petroleum
- Snax 24
- Grocery multiples
- Tesco
- Sainsbury’s
- Morrisons
- Somerfield
- Symbol groups
- Spar
- Musgrave Budgen Londis
- Mace (P&H McLane)
- Costcutter
- Key Lekkerland
- Premier (Booker)
- Independent dealers
The Future
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- Growth will continue
- Forecourt shopping will grow in popularity
- New format developments
- Supermarkets and joint formats will continue to grow
- Franchising will develop further
- Symbol groups will attract independents
- Motorists versus grocery shoppers
- How will the smaller shops develop?
- More off-licences
- Food will continue to hot up
- Fuel only sites
- Summary
Forecast
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- Sustained future growth
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- Figure 91: Forecast of petrol forecourt retail sales, at current and constant prices, 2006-11
- Figure 92: Forecast of petrol forecourt retail sales, at current and constant prices, 2006-11
- Factors incorporated in the forecast
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