Table of Contents
UK Premier Insight
Executive Summary – UK
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- UK market dips in 2005
- Specialists sector under pressure
- Other channels mount an effective challenge
- Price deflation becomes all pervasive
- Market drivers
- DSG well out in front
- Tiny and Time brands finally buckle under the pressure
- Electricals specialists will maintain their share of all retailing
Report Scope
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- Technical notes
- Definitions
- Market sizes
- Financial definitions
- Currencies
- Country codes
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- Figure 1: Country codes
- VAT
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- Figure 2: Europe: Standard VAT rates, Q1 2006
Background Data – United Kingdom
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- Population
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- Figure 3: UK: Population trends, 2000-04
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- Figure 4: UK: Population, by age group and sex, 2004
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- Figure 5: UK: Households, 2004
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- Figure 6: UK: Regions and major cities, 2003
- Economy
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- Figure 7: UK: Gross domestic product, 1995-2004
- Figure 8: UK: Consumer prices, 1997-2004
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- Figure 9: UK: Consumer expenditure, 1995-2004
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- Figure 10: UK: Detailed breakdown of consumer expenditure, 2000-04
The UK Electricals Market
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- Market value and trends
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- Figure 11: UK: Consumer expenditure on electrical goods, 2000-04
- Figure 12: UK: Consumer expenditure on electrical goods, 2000-04
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- Figure 13: UK: Detailed spending data for specific electrical markets, 2000-04
- Channels of distribution
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- Figure 14: UK: Electrical goods, estimated channels of distribution, 2005
- Retail prices
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- Figure 15: UK: Electrical goods, implied deflators, 2000-04
- Electricals specialists
- Sector value and trends
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- Figure 16: UK: Electrical retailers’ sales, 2001-05
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- Figure 17: UK: Consumer expenditure on electrical goods, 2000-04
- Outlets and enterprises
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- Figure 18: UK: Number of electrical enterprises and outlets, 1997-2003
European Consumer Trends
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- Ownership of electrical goods
- Audio-visual equipment
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- Figure 19: Europe: Ownership of key brown goods, by country, 2005
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- Figure 20: Europe: Ownership of new technology products, by country, 2005
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- Figure 21: Europe: Ownership of Apple iPods and MP3 players, by country, 2005
- Large kitchen appliances
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- Figure 22: Ownership of key kitchen appliances, by country, 2005
- Consumer attitudes
- Internet access
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- Figure 23: Consumers’ Internet connections and intention to use the Internet over the next 12 months, by country, 2005
- Service
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- Figure 24: Consumers who feel reassured by having products recommend by an expert, by country, 2005
- Advertising
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- Figure 25: Consumers admitting to being influenced by advertising, by country, 2005
- Quality and price
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- Figure 26: Consumers prepared to pay up for quality, by country, 2005
The Consumer
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- Key consumer findings
- Ownership and purchasing of electrical products
- Audio-visual ownership
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- Figure 27: Have or own audio-visual equipment, 2001, 2003 and 2005
- Audio-visual purchasing
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- Figure 28: Bought audio-visual equipment in last 12 months, 2001, 2003 and 2005
- Television features
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- Figure 29: Have or own TV features, 2001, 2003 and 2005
- TV purchases
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- Figure 30: Price bands on TVs purchased in last 12 months, 2001, 2003 and 2005
- Large kitchen appliances ownership
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- Figure 31: Have or own large kitchen/household appliances, 2001, 2003 and 2005
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- Figure 32: Bought new large kitchen/household appliances in last 12 months, 2001, 2003, and 2005
- Any electrical purchases in last three years
- Women have greater role in purchasing kitchen appliances
- Older bias for white goods
- Kitchen appliances a less popular purchase
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- Figure 33: Any purchasing of audio-visual equipment and large kitchen appliances in the last three years, by gender, age and socio-economic group, November 2005
- Where consumers buy audio-visual equipment – trend data
- Currys retains pole position
- Comet slips to fourth place
- The Internet and grocery channels advance furthest
- Store-based retailers are the biggest online players
- Price, convenience and choice are key factors
- Grocers’ popularity will grow further
- Argos makes good progress too
- Mail order/direct sales the biggest loser
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- Figure 34: Sources of purchase for audio-visual equipment in the last three years, February 2003, April 2004 and November 2005
- Where consumers buy audio-visual equipment – 2005 data
- DSG well ahead of its rivals
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- Figure 35: Sources of purchase for audio-visual equipment in the last three years, November 2005
- John Lewis popular among department stores
- Electrical specialists
- Appeal to male shoppers
- Older people less likely to shop for audio-visual goods
- As well as the E socio-economic group
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- Figure 36: Sources of purchase for audio-visual equipment in the last three years, Specialists, by gender, age and socio-economic group, November 2005
- Non-specialists
- Internet channel heavily skewed towards male shoppers
- John Lewis appeals to more elderly people
- The Internet skewed to ABs
- John Lewis could target a wider spectrum of consumers
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- Figure 37: Sources of purchase for audio-visual equipment in the last three years, Non-specialists, by gender, age and socio-economic group, November 2005
- Where consumers buy large kitchen appliances – trend data
- Winners and losers
- Internet shopping less popular
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- Figure 38: Sources of purchase for large kitchen appliances in the last three years, February 2003, April 2004 and November 2005
- Where consumers buy large kitchen appliances – 2005 data
- Several retailers post significantly lower penetration levels on white goods
- Currys most popular destination
- Other source scores well
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- Figure 39: Sources of purchase for large kitchen appliances in the last three years, November 2005
- Rankings differ in household appliances
- The supermarkets, Argos and the Internet do less well in white goods
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- Figure 40: Sources of purchase for audio-visual and large kitchen appliances in the last three years, November 2005
- Electrical specialists
- No gender bias
- Buying peaks among the middle-age bands
- Local independents score well with older customers
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- Figure 41: Sources of purchase for large kitchen appliances in the last three years, Specialists, by gender, age and socio-economic group, November 2005
- Non-specialists
- Argos appeals more to younger age groups
- But could target the ABs more
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- Figure 42: Sources of purchase for large kitchen appliances in the last three years, Non-specialists, by gender, age and socio-economic group, November 2005
The Consumer – Detailed Consumer Demographics
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- Figure 43: Sources of purchase for audio-visual equipment in the last three years, Specialists, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 44: Sources of purchase for audio-visual equipment in the last three years, Non-specialists, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 45: Sources of purchase for audio-visual equipment in the last three years, Specialists, by region and ACORN category, November 2005
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- Figure 46: Sources of purchase for audio-visual equipment in the last three years, Non-specialists, by region and ACORN category, November 2005
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- Figure 47: Sources of purchase for audio-visual equipment in the last three years, Specialists, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 48: Sources of purchase for audio-visual equipment in the last three years, Non-specialists, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 49: Sources of purchase for large kitchen appliances in the last three years, Specialists, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 50: Sources of purchase for large kitchen appliances in the last three years, Non-specialists, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 51: Sources of purchase for large kitchen appliances in the last three years, Specialists, by region and ACORN category, November 2005
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- Figure 52: Sources of purchase for large kitchen appliances in the last three years, Non-specialists, by region and ACORN category, November 2005
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- Figure 53: Sources of purchase for large kitchen appliances in the last three years, Specialists, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 54: Sources of purchase for large kitchen appliances in the last three years, Non-specialists, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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Consumer Attitudes and Typologies
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- Key consumer findings
- Key topics
- Identifying targets
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- Figure 55: Consumer typologies for electrical goods shoppers, summary, November 2005
- Apathetic (44%)
- Browsers (22%)
- Testers (18%)
- Comparers (16%)
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- Figure 56: Consumer types, by gender, age and socio-economic group, November 2005
- Where the consumer types shop for audio-visual equipment
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- Figure 57: Consumer types by where they bought audio-visual equipment from, November 2005
- Where the consumer types shop for large kitchen appliances
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- Figure 58: Consumer types by where they bought large kitchen appliances from, November 2005
- Price and Internet usage
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- Figure 59: Price when shopping for electrical goods, November 2005
- Importance of price
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- Figure 60: Importance of price when shopping for electrical goods, by gender, age and socio-economic group, November 2005
- Price by retailer
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- Figure 61: Importance of price when shopping for electrical goods, by outlets shopped, November 2005
- Use of Internet
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- Figure 62: Use of the Internet when shopping for electrical goods, by gender, age and socio-economic group, November 2005
- Internet usage by retailer
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- Figure 63: Use of the Internet when shopping for electrical goods, by outlets shopped, November 2005
- Customer services
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- Figure 64: Importance of customer service when shopping for electrical goods, November 2005
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- Figure 65: Importance of customer service when shopping for electrical goods, by gender, age and socio-economic group, November 2005
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- Figure 66: Importance of customer service when shopping for electrical goods, by outlets shopped, November 2005
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- Figure 67: Importance of customer service when shopping for electrical goods, by gender, age and socio-economic group, November 2005
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- Figure 68: Importance of customer service when shopping for electrical goods, by outlets shopped, November 2005
- Interest in browsing electrical shops and importance of design
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- Figure 69: Interest in browsing electrical shops and importance of design, November 2005
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- Figure 70: Interest in browsing electrical shops, by gender, age and socio-economic group, November 2005
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- Figure 71: Interest in browsing electrical shops, by outlets shopped, November 2005
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- Figure 72: Importance of design, gift ideas and own-brands in electrical shops, by gender, age and socio-economic group, November 2005
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- Figure 73: Importance of design, gift ideas and own-brands in electrical shops, by outlets shopped, November 2005
- Number of outlets used
- Number of outlets used by where the consumers shopped for audio-visual goods
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- Figure 74: Where consumers shopped, by number of stores shopped at for audio-visual goods in last three years, November 2005
- Number of outlets used by where the consumers shopped for large kitchen appliances
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- Figure 75: Where consumers shopped, by number of stores shopped at for large kitchen appliances in last three years, November 2005
Consumer Attitudes and Typologies – Detailed Consumer Demographics
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- Figure 76: Importance of price when shopping for electrical goods, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 77: Use of the Internet when shopping for electrical goods, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 78: Importance of price when shopping for electrical goods, by region and ACORN category, November 2005
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- Figure 79: Use of the Internet when shopping for electrical goods, by region and ACORN category, November 2005
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- Figure 80: Importance of price when shopping for electrical goods, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 81: Use of the Internet when shopping for electrical goods, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 82: Importance of customer service when shopping for electrical goods, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 83: Importance of customer service when shopping for electrical goods, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 84: Importance of customer service when shopping for electrical goods, by region and ACORN category, November 2005
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- Figure 85: Importance of customer service when shopping for electrical goods, by region and ACORN category, November 2005
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- Figure 86: Importance of customer service when shopping for electrical goods, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 87: Importance of customer service when shopping for electrical goods, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 88: Interest in browsing electrical shops, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 89: Importance of design, gift ideas and own-brands in electrical shops, by lifestage and Mintel’s Special Groups, November 2005
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- Figure 90: Interest in browsing electrical shops, by region and ACORN category, November 2005
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- Figure 91: Importance of design, gift ideas and own-brands in electrical shops, by region and ACORN category, November 2005
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- Figure 92: Interest in browsing electrical shops, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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- Figure 93: Importance of design, gift ideas and own-brands in electrical shops, by media usage, commercial TV viewing and source of regular grocery shopping, November 2005
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UK Advertising Expenditure
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- Total advertising spend by electrical retailers – trend data
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- Figure 94: UK: Main media advertising expenditure by the top ten electrical retailers, 2001-05
- Total advertising spending of top ten electrical retailers – by media
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- Figure 95: UK: Main media advertising expenditure by the top ten electricals retailers, by media used, 2005
- Figure 96: UK: Main media advertising expenditure, by all electrical retailers, by media used, 2003 and 2005
Leading Specialists
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- Figure 97: UK: Leading retailers, 2004/05
- Market shares
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- Figure 98: UK: Leading retailers’ market shares, 2004
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Prospects and Forecasts
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- Prospects
- Forecasts
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- Figure 99: UK: Electricals retailers’ sales forecasts, 2005-10
- Figure 100: UK: Electricals retailers’ share of all retail sales, 2001-10
Major Company Profiles
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- The Carphone Warehouse
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- Figure 101: The Carphone Warehouse, share of European electrical retailers’ sales, 2001-04
- Background
- Financial data
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- Figure 102: The Carphone Warehouse, financial data, 2000/01-2004/05
- Divisional breakdown
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- Figure 103: The Carphone Warehouse, turnover by division, 2001/02-2004/05
- Distribution division
- Interim results
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- Figure 104: The Carphone Warehouse, interim results 2004/05, 2005/06
- Outlets
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- Figure 105: The Carphone Warehouse, outlet data, 2001/02-2004/05
- UK
- Europe
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- Figure 106: The Carphone Warehouse, projected store openings, 2005/06
- Products
- Mobile
- Fixed line
- E-commerce
- Outlook
- DSG International
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- Figure 107: DSG International: Sales as share of electricals specialists’ sales in Europe, 2000-04
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- Figure 108: DSG International: Sales as share of electricals specialists’ sales in the UK, 2000-04
- Background
- Financial data
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- Figure 109: DSG International: Group financial performance, 2000/01-2004/05
- UK operations
- Currys
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- Figure 110: DSG International: Sales of Curry’s as share of electricals specialists’ sales in the UK, 2000-04
- Figure 111: Currys: Sales and outlets, 2000/01-2004/05
- Dixons
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- Figure 112: DSG International: Sales of Dixons as share of electricals specialists’ sales in the UK, 2000-04
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- Figure 113: Dixons: Sales and outlets, 2000/01-2004/05
- The Link
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- Figure 114: DSG International: Sales of The Link as share of electricals specialists’ sales in the UK, 2000-04
- Figure 115: The Link: Sales and outlets, 2000/01-2004/05
- PC World
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- Figure 116: DSG International: Sales of PC World as share of electricals specialists’ sales in the UK, 2000-04
- Figure 117: PC World: Sales and outlets, 2000/01-2004/05
- International operations
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- Figure 118: DSG: International operations, by fascia, 2004/05
- Elkjøp
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- Figure 119: Elkjøp: Sales and outlets, 2000/01-2004/05
- Dixons Ireland
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- Figure 120: Dixons Ireland: Sales and outlets, 2000/01-2004/05
- UniEuro
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- Figure 121: UniEuro: Sales and outlets, 2002/03-2004/05
- PC City
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- Figure 122: PC City: Sales and outlets, 2000/01-2004/05
- Electro World
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- Figure 123: Electro World: Sales and outlets, 2001/02-2004/05
- Kotsovolos
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- Figure 124: Kotsovolos: Sales, 2001-04
- Products
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- Figure 125: DSG chains: 2004/2005
- E-commerce
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- Figure 126: DSG International: Group websites
- Outlook
- EDA
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- Figure 127: EDA: Share of all European electrical specialists’ sales, 2001-05
- Background
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- Figure 128: EDA: Identified members, 2005
- Financial data
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- Figure 129: EDA: Financial data, 2001-05
- Outlets
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- Figure 130: EDA: Outlet and membership data, 2001-05
- Branding and identity
- Products
- E-commerce
- Outlook
- Euronics International
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- Figure 131: Euronics: Sales as share of electrical specialists’ sales in Europe, 2000-04
- Background
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- Figure 132: Euronics: Members by country of operation, December 2005
- Financial data
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- Figure 133: Euronics International: Group financial performance, 1999/2000-2003/04
- Outlets
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- Figure 134: Euronics International: Outlet and member data, 2000-04
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- Figure 135: Euronics International: Outlet data, 2000-04
- Products
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- Figure 136: Euronics International: Sales mix in selected countries
- E-commerce
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- Figure 137: Euronics International: Member websites, 2005
- Outlook
- Kesa Electricals
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- Figure 138: Kesa Electricals: Sales as share of electricals specialists’ sales in Europe, 2000-04
- Figure 139: Kesa Electricals: Sales as share of electricals specialists’ sales in France, 2001-04
- Background
- Permira/KKR bid
- Financial data
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- Figure 140: Kesa Electricals: Group financial performance, 2000/01-2004/05
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- Figure 141: Kesa Electricals: Sales by country, 2001/02-2004/05
- 2005/06
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- Figure 142: Kesa Electricals: Financial performance, 2005/06
- Figure 143: Kesa Electricals: Outlet data, 2005/06
- Darty
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- Figure 144: Kesa Electricals: Sales of Darty as share of electricals specialists’ sales in France, 2000-04
- Figure 145: Darty: Financial and outlet data, 2000/01-2004/05
- Comet
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- Figure 146: Kesa Electricals: Sales of Comet as share of electricals specialists’ sales in UK, 2000-04
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- Figure 147: Comet: Financial and outlet data, 2000/01-2004/05
- BUT
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- Figure 148: BUT: Financial and outlet data, 2000/01-2004/05
- Other businesses
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- Figure 149: New Vanden Borre, BCC and Datart: Financial and outlet data, 2000/01-2004/05
- Products
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- Figure 150: Kesa Electricals: Product mix, 2002/03
- E-commerce
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- Figure 151: Kesa: Group websites, January 2006
- Outlook
Mini Company Profiles
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- Jessops
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- Figure 152: Jessop Group: Share of UK electrical retailers’ sales*, 2001-05
- Background
- Financial data
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- Figure 153: Jessop Group: Financial performance, 2000/01-2004/05
- Outlets
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- Figure 154: Jessops: UK outlet data, 2000/01-2004/05
- Powerhouse
- Background
- Financial data
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- Figure 155: Powerhouse Holdings: Financial performance, 2000/01-2004/05
- Outlets
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- Figure 156: Powerhouse: UK outlet data, 2000/01-20004/05
- Miller Brothers
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- Figure 157: Miller Brothers: Share of UK electrical retailers’ sales, 2000-04
- Background
- Financial data
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- Figure 158: Miller Brothers (Electrical) Ltd: Financial performance, 1999/2000-2003/04
- Outlets
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- Figure 159: Miller Brothers: UK outlet data, 1999/2000-2004/05
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