Travel Agents - UK - January 2000

INTRODUCTION AND ABBREVIATIONS
EXECUTIVE SUMMARY
THE UK HOLIDAY MARKET
Top ten UK travel groups, by licensed capacity, year to June 1999
Holiday visits abroad, by UK residents, 1996-2000
SECTOR STRUCTURE
Total number of travel agency outlets, 1995-99
ABTA membership, 1989-99
RETAIL SHARES
Share of sales through travel agents by leading retail travel chains, excluding all franchises, by volume, 1999
RETAIL PRODUCT MIX
MARKET FACTORS
Personal disposable income, at current and constant 1995 prices, 1995-2004
Sterling exchange rate index, 1990-2004
Trends in age structure of the UK population, 1999-2002
Current access and future access intentions to enabling technology, March 1999
Pay TV households by platform, 1998-2002
CONSUMER EXPENDITURE
Number of holidays taken by the British, 1994-99
Short haul and long haul holidays abroad, 1994-99
Consumer expenditure on holidays, 1994-99
Holiday visits abroad, by organisation of holiday, 1994-99
Expenditure on holidays abroad, by method of organisation, 1994-99
THE CONSUMER
Adults taking a holiday in the last 12 months, 1997-99
Method of booking a holiday in the last 12 months, October 1999
Method of booking a holiday in the last 12 months, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Booking a holiday direct with tour operator and booked via family and friends in last 12 months, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Attitudes to service offered by travel agents, October 1999
Helpfulness and knowledge of staff in travel agents, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Attitudes to opening hours and speed of service, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Attitudes to opening hours and speed of service, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Attitudes to service offered by travel agents, by big three chains used, October 1999
Attitudes to service offered by travel agents, by other booking methods, October 1999
Attitudes to different booking methods for main holiday, October 1999
Preferences for booking through a travel agent, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Attitudes to direct booking, by demographic group, lifestage, Mintel's Special Groups and ACORN categories, October 1999
Booking methods used in last 12 months, by number of holidays abroad taken in last 12 months, October 1999
Booking methods used in last 12 months, by number of holidays abroad will take in next 12 months, October 1999
MULTIPLE LEISURE TRAVEL AGENTS
Largest multiple travel agents, by number of outlets, 1998 and 1999
Thomson Travel Group plc, financial performance, 1996-98
Lunn Poly, financial performance, 1996-98
Thomas Cook Group Ltd, financial performance, 1996-98
Airtours plc, financial performance, 1995-99
Airtours plc, UK continuing operations, 1998 and 1999
First Choice Holidays plc, financial performance, 1995-99
Bath Travel Service Ltd, financial performance, 1996-98
British Airways Travel Shops Ltd, financial performance, 1996-98
BUSINESS TRAVEL
Portman Travel Ltd, financial performance, 1997 and 1998
SPECIALIST ONLINE TRAVEL SERVICES
OPERATIONAL ISSUES AND PRACTICES
Global Distribution Systems, 1999
Main media advertising expenditure, by leading travel agents, MAT to September 1998 and 1999
THE FUTURE
FORECAST
Forecast of the holiday market, 1999-2004  At current prices