IT Services - UK - May 2015

EXECUTIVE SUMMARY
The market
Figure 1: Development of the UK market for IT services, 2010-14 actual and 2015-19 forecast
Figure 2: Development of the UK market for IT consultancy, 2010-14 actual and 2015-19 forecast
Figure 3: Segmentation of the UK market for IT consultancy, 2014
Figure 4: Development of the UK market for IT outsourcing and maintenance, 2010-14 actual and 2015-19 forecast
Figure 5: Segmentation of the UK market for IT outsourcing and maintenance, 2014
Figure 6: Segmentation of the UK market for IT services by industry, 2014
Market factors
Figure 7: Gross capital stock of ICT and other equipment, by sector, 2009-13
Figure 8: Gross capital stock of software and databases, by sector, 2009-13
Companies
Figure 9: Changes in the structure of the IT services sector, 2010-14
What we think
KEY INSIGHTS
With technology developing so rapidly, will the IT services sector just keep growing?
How much more information can we take?
Cloud computing gives companies more control
‘Internet of everything’ to give rise to new business models
3D printing set to reach a tipping point
INTRODUCTION
Definitions
Methodology
Abbreviations
Market positioning and issues in the market
UK ECONOMY
Overview
Figure 10: UK GDP quarterly development, 2003-14
Figure 11: UK GDP in economic downturns and recoveries since 1979
Inflation
Interest rates
House prices
Consumer spending
Manufacturing
Business investment
Figure 12: UK GFCF 2003-14
Imports
Exports
MARKET FACTORS
Key analysis
Industry factors
Hardware utilisation
Figure 13: Gross capital stock of ICT and other equipment in non-financial commerce and industry, 2009-13
Figure 14: Segmentation of the gross capital stock of ICT and other equipment in non-financial organisations, 2013
Figure 15: Segmentation of the gross capital stock of ICT and other equipment in manufacturing organisations, 2013
Figure 16: Gross capital stock of ICT and other equipment in financial organisations, 2009-13
Figure 17: Gross capital stock of ICT and other equipment in central government, 2009-13
Figure 18: Gross capital stock of ICT and other equipment in local government, 2009-13
Figure 19: Segmentation of the gross capital stock of ICT and other equipment in service organisations, 2013
Software and database utilisation
Figure 20: Gross capital stock of software and databases in non-financial industry and commerce, 2009-13
Figure 21: Segmentation of the gross capital stock of software and databases in non-financial organisations, 2013
Figure 22: Segmentation of the gross capital stock of software and databases in manufacturing organisations, 2013
Figure 23: Gross capital stock of software and databases in financial organisations, 2009-13
Figure 24: Gross capital stock of software and databases in central government, 2009-13
Figure 25: Gross capital stock of software and databases in local government, 2009-13
Figure 26: Segmentation of the gross capital stock of software and databases in service organisations, 2013
MARKET SIZE AND TRENDS
Key analysis
Market size
Figure 27: UK market for IT services, 2010-14
Market trends
Figure 28: Segmentation of the UK market for IT services by industry, 2014
Agriculture
Figure 29: UK market for IT services for the agricultural sector, 2010-14
Mining
Figure 30: UK market for IT services for the mining sector, 2010-14
Manufacturing
Figure 31: UK market for IT services for the manufacturing sector, 2010-14
Electricity and gas
Figure 32: UK market for IT services for the gas and electricity sector, 2010-14
Water
Figure 33: UK market for IT services for the water sector, 2010-14
Construction
Figure 34: UK market for IT services for the construction sector, 2010-14
Retail
Figure 35: UK market for IT services for the retail sector, 2010-14
Transport
Figure 36: UK market for IT services for the transport sector, 2010-14
Hotels and restaurants
Figure 37: UK market for IT services for the hotels and restaurants sector, 2010-14
Information and communications
Figure 38: UK market for IT services for the information and communications sector, 2010-14
Insurance and finance
Figure 39: UK market for IT services for the insurance and finance sector, 2010-14
Real estate
Figure 40: UK market for IT services for the real estate sector, 2010-14
Professions
Figure 41: UK market for IT services for the professions sector, 2010-14
Administration
Figure 42: UK market for IT services for the administration sector, 2010-14
Public administration
Figure 43: UK market for IT services for the public administration sector, 2010-14
Education
Figure 44: UK market for IT services for the education sector, 2010-14
Health
Figure 45: UK market for IT services for the health sector, 2010-14
Arts and entertainment
Figure 46: UK market for IT services for the arts and entertainment sector, 2010-14
Other services
Figure 47: UK market for IT services for the other services sector, 2010-14
MARKET SEGMENTATION
Key analysis
Market segmentation
Figure 48: Segmentation of UK market for IT services, 2010-14
Figure 49: Segmentation of UK market for IT consultancy, 2014
Figure 50: Segmentation of the UK market for other information technology and computer services, 2014
Figure 51: Development of hardware support services, 2010-14
MARKET TRENDS
Key points
Evolution to the point of revolution
Big data to enormous data
Its not what he said, it’s the way he said it, or is it where he is saying it?
Data, data, data everywhere
Clouds on the horizon
Internet of Everything
3D Printing
INDUSTRY STRUCTURE
Key analysis
Industry development
Figure 52: Analysis of the changes in the structure of the IT consultancy industry, 2010-14
Figure 53: Analysis of the changes in the structure of the facilities management computer industry, 2010-14
Figure 54: Analysis of the changes in the structure of the other information technology and computer service industry, 2010-14
Structure by employment
Figure 55: Analysis of the employment structure of the IT consultancy industry, 2013-14
Figure 56: Analysis of the employment structure of the facilities management computer industry, 2013-14
Figure 57: Analysis of the employment structure of the other information technology and computer service industry, 2013-14
Structure by turnover
Figure 58: Analysis of the financial structure of the IT consultancy sector, 2013-14
Figure 59: Analysis of the financial structure of the facilities management computer sector, 2013-14
Figure 60: Analysis of the financial structure of the other information technology and computer services sector, 2013-14
COMPANY PROFILES
ACCENTURE
Figure 61: Financial analysis of Accenture (UK), 2010-14
Company strategy
CAPGEMINI UK
Figure 62: Financial analysis of Capgemini UK, 2009-13
Figure 63: Turnover segmentation for Capgemini UK, 2013
Company strategy
DELOITTE LLP
Figure 64: Segmental turnover analysis of Deloitte, 2014
Figure 65: Financial Analysis of Deloitte, 2010-14
Company strategy
FDM GROUP
Figure 66: Financial analysis of FDM Group (Holdings), 2010-14
Company strategy
GARTNER UK
Figure 67: Financial analysis of Gartner, 2009-13
Figure 68: Turnover segmentation for Gartner UK, 2013
Company strategy
HEWLETT-PACKARD
Figure 69: Financial analysis of Hewlett-Packard Ltd, 2010-14
Company strategy
IBM UNITED KINGDOM
Figure 70: Financial analysis of IBM United Kingdom, 2009-13
Company strategy
MICROSOFT CORPORATION
Figure 71: Financial analysis of Microsoft, 2010-14
Company strategy
ORACLE CORPORATION
Figure 72: Financial analysis of Oracle Corporation UK, 2010-14
Company strategy
PRICEWATERHOUSECOOPERS LLP
Figure 73: Segmental turnover analysis of PwC, 2014
Figure 74: Financial Analysis of PwC, 2010-14
Company strategy
SAP (UK)
Figure 75: Financial analysis of SAP (UK), 2009-13
Company strategy
WIPRO UK
Figure 76: Financial analysis of WIPRO UK, 20101-14
Company strategy
FORECAST
Key analysis
The market
Figure 77: Forecast UK market for IT services, 2015-19
Figure 78: Forecast UK market for IT consultancy services, 2015-19
Figure 79: Forecast UK market for IT outsourcing services, 2015-19
FURTHER SOURCES & CONTACTS
Trade associations
Trade magazines