UK Courier & Express Delivery Market Report 2023
£ 1,495 (Excl.Tax)
Description
Stay ahead of the curve and future-proof your business with Mintel’s UK Courier and Express Delivery Market Report 2023. Our full report is packed with consumer-led market intelligence, the latest UK express delivery market research, trends and consumer behaviours affecting your business. Get a 360° view of the UK express delivery market, including market size, share and forecasted growth to help you align your business strategy with the needs of your audience.
Below, we’ve handpicked the key insights analysed in the full report and summarised the core topics.
Topics Analysed in this Report
- The impact of the more challenging macroeconomic climate on the UK express delivery market.
- Analysis of the size of the market and forecast for the next five years.
- How consumer expectations and delivery requirements are evolving.
- Major players and their competitive strategies.
- The opportunities and threats facing courier and express delivery companies.
UK Express Delivery Market: Overview
In the near term the UK express delivery market is expected to continue to be negatively affected by economic headwinds and the high cost of living, exerting a downward pressure on online shopping and parcel volumes. Consumers’ concerns about the environmental impact of deliveries is forcing couriers to acquire low-emission or electric vehicles.
- UK express delivery market size: Mintel’s data reveals that the market value in 2023 was still 15% above pre-pandemic levels.
UK Express Delivery Market: Trends and Opportunities
Demand for greater choice and convenience
Out-of-home-delivery (OOH) currently accounts for a small proportion of delivery methods, although a third of consumers would prefer this method. The more collection locations carriers can offer, and the more convenient those locations are for the consumer, the bigger the adoption rate will likely be.
- UK express delivery opportunity: 30% of consumers say they would prefer having parcels delivered to a location other than their home.
The growing potential of the C2C market
The recommerce market (second-hand, pre-loved sector) is expanding, with customers attracted to the green credentials and lower price points of this market. Seeking strategic partnerships with online marketplaces and resale sites, therefore, offers opportunities for the UK express delivery market.
- UK express delivery statistics: 26% of consumers said that they have used a courier/express delivery service to send a parcel to another person.
Purchase our UK Courier and Express Delivery Market Report to receive a five-year forecast, consumer behaviour analysis, and recommendations for market opportunities. Readers of this report may also be interested in our UK Online Retailing Delivery, Collections and Returns Market Report 2023.
Leading Brands in the UK Express Delivery Market
DPD, Evri, Royal Mail, UPS, Yodel.
Additional Features Included with Your Purchase
- Interactive Databook: Each Databook is provided as an interactive website where you can deep dive into our consumer research data on your chosen topic so you can draw your own conclusions.
- Consumer Confidence Tracker: Our Trackers paint the picture of the economic confidence and major concerns of up to 40 different demographics, tracking changes in attitudes over time.
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- Mintel’s Clients Portal: Our portal provides instant access to actionable analysis, podcasts, and trend pieces relevant to your industry that are published almost daily, as well as our annual Global Consumer Trends. You can also browse our extensive catalogue of market research reports.
Expert Insights from a B2B Analyst
This report, written by Claudia Preedy, a leading research analyst, delivers in-depth commentary and analysis to highlight trends in the UK express delivery market and add expert context to the numbers.
In response to growing expectations around convenience courier companies focus their innovation efforts on offering greater flexibility and choice in how consumers can send, receive, and return parcels.
Claudia Preedy
Senior B2B Analyst
Table of Contents
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- Key issues covered in this Report
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Executive Summary
- Opportunities for the courier and express delivery market
- Market dynamics and outlook
- Graph 1: market size and forecast for courier and express delivery, 2019-28
- Graph 2: annual measured parcel volume, by product type, 2017/18-21/22
- Graph 3: market size for online retailing, 2018-23
- What consumers want and why
- Graph 4: usage of courier and express delivery services in the last six months, 2022 and 2023
- Graph 5: usage of courier and express delivery services to send a parcel to another person in the past six months, 2023
- Graph 6: concern about environmental impact of courier/express parcel delivery services, by generation, 2023
- Graph 7: preference for having parcels delivered to a location other than own home, by age, 2023
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Market Dynamics
- Market size
- Market segmentation
- Graph 8: courier and express delivery market size, by product type, 2018/19-22/23
- Graph 9: annual measured parcel volume, by product type, 2017/18-21/22
- Graph 10: domestic parcel revenues, by speed of delivery, 2019/20-21/22
- Graph 11: domestic parcel volumes, by speed of delivery, 2019/20-21/22
- Market forecast
- Graph 12: courier and express delivery market forecast, 2023-28
- Market trends
- Graph 13: monthly value of trade in goods with the EU, by imports and exports, 2019-23
- Graph 14: monthly value of trade in goods with non-EU countries, by imports and exports, 2019-23
- Macro-economic factors
- Graph 15: real GDP first quarterly estimates, 2022-23
- Graph 16: CPI inflation rate, 2021-23
- Graph 17: the financial wellbeing index, 2017-23
- Market drivers
- Graph 18: market size for online retailing, 2018-23
- Graph 19: internet sales as a percentage of total retail sales, 2019-23
- Graph 20: internet sales growth, 2022-23
- Graph 21: internet sales growth, by major category, 2022-23
- Graph 22: estimated breakdown of online sales, by product category, 2022
- Graph 23: top 10 online retailers within the UK, by estimated market share (excluding VAT), 2022
- Graph 24: estimated value of sales through marketplaces and peer-to-peer sites, 2018-22
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What Consumers Want And Why
- Usage
- Graph 25: usage of courier and express delivery services in the last six months, 2022 and 2023
- Graph 26: usage of courier and express delivery services to receive a parcel in the last six months , by age group, 2023
- Graph 27: usage of courier and express delivery services to send a parcel to another person in the past six months, 2023
- Changes in frequency of use
- Graph 28: changes in use of courier and express delivery services compared to a year ago, 2023
- Graph 29: change in use of courier and express delivery services over the last year, by age, 2023
- Speed of delivery
- Graph 30: delivery method of last product received by courier or express parcel delivery service, by location of recipient, 2023
- Satisfaction with courier and express delivery
- Graph 31: satisfaction with courier and express delivery services, 2023
- Reasons to choose delivery over in-store shopping
- Graph 32: factors affecting consumers’ decision to order products for delivery rather than shop in-store, 2023
- Attitudes towards courier and express delivery
- Graph 33: consumer attitudes towards courier and express delivery services, 2023
- Graph 34: concern about environmental impact of courier/express parcel delivery services, by generation, 2023
- Graph 35: willingness to pay more for quicker courier/express delivery services, 2023
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Competitive Landscape
- Industry structure
- Competitive strategies
- Company profiles
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Appendix
- Supplementary data
- Report scope and definitions
About the report
This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Market
Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.
Consumer
Mintel’s proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.
Brand/Company
Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.
Data
Market reports provide appendices of data to support the research and insight produced. Our databooks* are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
*databooks not available with UK B2B Industry reports.
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