Table of Contents
Executive Summary – Europe – The Market
-
- Sector size and forecast
-
- Figure 2: Europe: Food retailers, sales, 2014-19
- Figure 3: Europe: Food retailers, forecast sales, 2019-24
- Consumer spending
- Food and non-alcoholic drink
-
- Figure 4: Europe: Spending on food and non-alcoholic drinks, 2013-18
- Alcohol, tobacco and narcotics
-
- Figure 5: Europe: Spending on alcoholic drinks, tobacco and narcotics, 2013-18
- Health & beauty products
-
- Figure 6: Europe: Spending on products for personal care, 2013-18
- Spending and retail sales
-
- Figure 7: Europe: Spending on food, drink and health & beauty as % of all food retailers’ sales, 2013-18
- Inflation
-
- Figure 8: Europe: Harmonised index of food and non-alcoholic beverages prices, annual % change, 2013-19
- Figure 9: Europe: Harmonised index of alcohol and tobacco prices, annual % change, 2013-19
- Online
-
- Figure 10: EU: Proportion of people who have bought groceries online in the last 12 months, 2008-18
- Figure 11: Europe: Proportion of people who have shopped for groceries online, by country, 2013-18
-
- Figure 12: Europe: Online grocery sales, 2018
- Leading players
-
- Figure 13: Europe: Leading food retailers, sales, 2014/15-2018/19
- Figure 14: Europe: Leading food retailers, outlets, 2014/15-2018/19
-
- Figure 15: Europe: Leading food retailers, sales per outlet, 2014/15-2018/19
- Market shares
-
- Figure 16: Europe: Leading food retailers’ shares of all food retailers’ sales, 2014/15-2018/19
- Figure 17: Europe: Leading food retailers’ shares of all food retailers’ sales, 2018
- What we think
- France
- Germany
- Italy
- Spain
- UK
Executive Summary – Europe – The Consumer
-
- The research
- Who shops for groceries
-
- Figure 18: Europe: Who shops for groceries, by country, June 2019
-
- Figure 19: Europe: Who shops for groceries, by gender and country, June 2019
- How people shop for groceries
-
- Figure 20: Europe: How they shop for groceries, by country, June 2019
- Where they shop for groceries
-
- Figure 21: Europe: Most used retailer and proportion of shoppers, by country, June 2019
-
- Figure 22: Europe: Top 2 and top 5 food retailers by proportion of shoppers, by country, June 2019
- The discounters
-
- Figure 23: Europe: Use of top 2 discounters for main shop and top-up shopping, by country, June 2019
- Top-up shopping
-
- Figure 24: Europe: Number of retailers used for grocery shopping, by country, June 2019
-
- Figure 25: Europe: First and second most used retailers for top-up shopping, by country, June 2019
- Attributes associated with different types of grocery retailer
- Supermarkets and discounters are convenient and ‘value for money’…
-
- Figure 26: Europe: Attributes associated with food retail formats, by country, June 2019
- … but discounters’ price advantage is losing strength
-
- Figure 27: Europe: Attribute ‘value for money’ associated with supermarkets and discounters, by country, June 2019
- Supermarkets benefit from other attributes over discounters
-
- Figure 28: Europe: Attributes associated with supermarkets and discounters, by country, June 2019
-
- Figure 29: Europe: Attributes associated with supermarkets and discounters, by country, June 2019
- Food specialists support the local community
-
- Figure 30: Europe: Attributes associated with food specialists, by country, June 2019
Executive Summary – Europe – Innovation and Launch Activity
-
- ‘Tap, pay and go’ services save time at supermarkets
-
- Figure 31: Albert Heijn at Ahold Delhaize Head Office in Zaandam
- Supermarkets encourage greener habits in store
- Helping to fight CO2 Emissions
-
- Figure 32: Spar Norway’s most climate-friendly store in Snarøya, 2019
- Innovative food and plastic waste initiatives
-
- Figure 33: Lidl’s 'Bon appétit, zéro gaspi' initiative at its Luxembourg store, 2019
- Supermarkets deliver straight to customers
-
- Figure 34: Jumbo Foodmarkt food delivery collaboration with Thuisbezorgd.nl, 2019
- Figure 35: Lidl’s click and collect service in Ghent
- Supermarkets roll out experience-led formats
-
- Figure 36: Edeka’s Naturkind supermarket in hamnburg, 2019
France
-
- Overview
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
-
- Figure 37: France: Consumer spending on food, drink and tobacco by category, 2018
- Sector size and forecast
- Channels of distribution
-
- Figure 38: France: estimated channels of distribution of food and drink (excluding tobacco) spending, 2018
- Companies and brands
- Key metrics
- Market shares
-
- Figure 39: France: Leading grocers’ shares of all food retailers’ sales, 2018
- Online
- The consumer
- Who shops for groceries
-
- Figure 40: France: responsibility for grocery shopping, by gender, June 2019
- How they shop for groceries
-
- Figure 41: France: how they shop for groceries, June 2019 and September 2018
- Where they shop for groceries
-
- Figure 42: France: Grocery retailers used for primary and secondary shops, June 2019
-
- Figure 43: France: Attributes associated with types of grocery retailer, June 2019
- What we think
- Issues and insights
- Change in France’s discount sector
- The facts
- The implications
- ‘Le vrac’ or packaging-free stores
- The facts
- The implications
- The market – What you need to know
- Economy growing despite social unrest
- Grocery spending robust but behind growth in overall consumer spend
- Food retailers remain steady
- Hypermarkets declining as non-store and small stores grow
- Consumer spending
- The economy
- Spending on food and drink growing slower than all spending
-
- Figure 44: France: Consumer spending on food, drink and tobacco (incl. VAT), 2014-19
- Meat spending dropping
-
- Figure 45: France: Composition of consumer spending on food, categories as % of total spending, 2018
- Sector size and forecast
-
- Figure 46: France: Food retailers, sales (excl. VAT), 2014-19
-
- Figure 47: France: Food retailers, forecast sales (excl. VAT), 2019-24
- Inflation
-
- Figure 48: France: Consumer prices* of food and drink, Annual % change, 2014-18
- Figure 49: France: Consumer prices* of food and drink, Annual % change, January 2018-August 2019
- Channels of distribution
-
- Figure 50: France: channels of distribution of food and drink products (excluding tobacco), 2016-18
- Companies and brands – What you need to know
- Leclerc leads
- Discounters and organics are thriving
- Rethinking the hypermarket
- Leading groups’ market shares in decline
- Leclerc leads growing online sector
- Leading players
- Key metrics
- Leclerc leads
- Discount continues to thrive
- Organic stores continue to expand
- Rethinking the hypermarket
-
- Figure 51: France: Leading grocers, sales (excl. VAT), 2014-18
-
- Figure 52: France: Leading grocers, outlets, 2014-18
- Sales per outlet
-
- Figure 53: France: Leading grocers, Sales per outlet, 2014-18
- Market shares
-
- Figure 54: France: Leading grocers’ shares of all food retailers’ sales, 2014-18
- Online
- Online activity
-
- Figure 55: France: Broadband connections (percentage of households), 2011-18
- Shopping online for food
-
- Figure 56: France: Online purchasing in the last 12 months, 2009-18
-
- Figure 57: France: Preference for shopping online for groceries rather than in-store, 2018
- Online grocery market size
- Leading online players
-
- Figure 58: France: leading online grocery retailers, sales, 2014-18
- The consumer – What you need to know
- Women are the primary shoppers
- Shopping online is growing
- Leclerc leads
- Lidl top for top-up shops
- Specialists outrank supermarkets on quality and service
- Who shops for groceries
-
- Figure 59: France: responsibility for grocery shopping, by gender, June 2019
-
- Figure 60: France: how they shop for groceries, June 2019 and September 2018
-
- Figure 61: France: how they shop for groceries, parents of under 16s, June 2019
- Where they shop for groceries
- Leclerc leads
- Lidl the leading discounter
-
- Figure 62: France: grocery retailers ever used (net main or secondary grocery shopping), June 2019
- Lidl most popular for top-up shops
-
- Figure 63: France: Grocery retailers used for primary and secondary shops, June 2019
- Customer profiles
-
- Figure 64: France: grocery retailer they spend the most with, by average age and income, une 2019
-
- Figure 65: France: Where leading retailers’ primary shoppers also shop, June 2019
- Retailers used and channel used to shop
-
- Figure 66: France: how they shop for groceries by main grocery retailer used, June 2019
- Most people shop with multiple retailers
-
- Figure 67: France: repertoire of grocery retailers used, June 2019
- Attributes associated with different types of grocery retailer
-
- Figure 68: France: Attributes associated with types of grocery retailer, June 2019
- Appendix –Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
Germany
-
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
-
- Figure 69: Germany: Consumer spending on food, drink and tobacco, 2014-19
- Inflation
- Sector size and forecast
-
- Figure 70: Germany: Food retailers, sales (excl. VAT), 2014-24
- Channels of distribution
-
- Figure 71: Germany: Estimated distribution of spending on food, drinks and tobacco by channel, 2018
- Companies and brands
- Leading players
-
- Figure 72: Germany: Leading grocers, sales, 2018
- Market shares
-
- Figure 73: Germany: Leading food retailers’ shares of all food retailers’ sales, 2018
- Online
-
- Figure 74: Germany: Online food sales, incl. VAT, 2018
- The consumer
- Who shops for groceries
-
- Figure 75: Germany: Who shops for groceries, by gender, June 2019
- How they shop for groceries
-
- Figure 76: Germany: How they shop for groceries, June 2019
- Where they shop for groceries
-
- Figure 77: Germany: Where they shop for groceries, June 2019
-
- Figure 78: Germany: Where else they shop for groceries, June 2019
- Attributes associated with different types of grocery retailer
-
- Figure 79: Germany: Attributes associated with discounters and supermarkets, June 2019
- What we think
- Issues and insights
- The fight against food wastage
- The facts
- The implications
- The war against plastic grows stronger
- The facts
- The implications
- The market – What you need to know
- Growth in groceries spend set to slow down to 1.4% in 2019
- Grocers outperform food specialists yet again
- Retailers’ sales forecast to reach €250 billion by 2024
- Inflation peaks in 2018 but decreases for food
- Discounters raise their share to 46% of consumer spending
- Consumer spending
- Spending continues to rise with higher employment and wages
-
- Figure 80: Germany: Consumer spending on food, drinks and tobacco (incl. VAT), 2014-19
- Sector size and forecast
- Growth in retail followed by economic slowdown in 2019
-
- Figure 81: Germany: Food retailers, sales (excl. VAT), 2014-19
-
- Figure 82: Germany: Food retailers, forecast sales (excl. VAT), 2019-24
- Inflation
-
- Figure 83: Germany: Harmonised index of consumer prices (HICP), annual % change, 2014-18
- Figure 84: Germany: Consumer prices* of food and drink, Annual % change, January 2018 - August 2019
- Channels of distribution
-
- Figure 85: Germany: distribution of food and drink products (excluding tobacco) spending by channel, 2015-18
- Figure 86: Germany: distribution of food and drink products (excluding tobacco) spending by channel, 2018
- Leading players – What you need to know
- Edeka remains the largest food retailer in Germany
- Rewe and Schwarz grow the most among the leaders
- Strong growth in sales for smaller players
- Concentration increases as top 14 represent 86% of sales
- Proportion of online grocery shoppers grows more slowly
- Online sales of food grow 20.4%
- Leading players
- Edeka maintains its leadership position
- Rewe and Schwarz show the strongest growth in the top four
- Smaller players perform well in 2018
- Metro to sell Real
-
- Figure 87: Germany: Leading grocers, sales, 2014/15-2018/19
- Figure 88: Germany: Leading grocers, outlets, 2014/15-2018/19
- Sales per outlet
-
- Figure 89: Germany: Leading grocers, sales per outlet, 2014/15-2018/19
- Market shares
-
- Figure 90: Germany: Leading grocers’ share of all food retailers’ sales, 2014/15-2018/19
- Figure 91: Germany: Leading grocers’ shares of all food retailers’ sales, 2015/16-2018/19
- Online
- Internet access
-
- Figure 92: Germany: Broadband connections as % of all households, 2010-18
- Shopping online for food
-
- Figure 93: Germany: Online purchasing in the last 12 months, 2010-18
- Online grocery market size
-
- Figure 94: Germany: Online food sales, including VAT, 2014-18
- Leading online players
- Edeka develops online capability
- Rewe remains the largest online grocery player in Germany
- Real expands drive-in and collect offer
- Schwarz Group’s ecommerce remains limited to non-food
- Aldi Nord joins online retailers
- Amazon Fresh
- food.de operates a pure food delivery service
- Getnow
- The consumer – What you need to know
- Women remain responsible for grocery shopping
- Shopping in-store remains culturally predominant
- Edeka most popular for major spend
- Discounters remain top secondary shopping destination
- Supermarkets for convenience and discounters for price
- Food specialists are best for fresh food
- Leading retailers play to different strengths
- Who shops for groceries
- Women continue to take most responsibility for grocery shopping
-
- Figure 95: Germany: Who shops for groceries, by age and gender, June 2019
- How they shop for groceries
- Shopping in-store remains predominant
-
- Figure 96: Germany: How they shop for groceries, online and in-store, September 2017, September 2018 and June 2019
- Younger consumers continue to lead in online shopping
-
- Figure 97: Germany: How they shop for groceries, by age and gender, online and in-store, June 2019
- Where they shop for groceries
- Aldi remains the most used grocery retailer
-
- Figure 98: Germany: Where they shop for groceries (net main or secondary grocery shopping), June 2019
- Primary shop
- Edeka remains leader for main shopping trip
- Leading players lose out as main spending destination
-
- Figure 99: Germany: Where they shop for groceries, JUne 2018/19
- Retailers used and channel used to shop
- Aldi, Edeka and Lidl preferred to shop only in-store
-
- Figure 100: Germany: Where they shop for groceries, always in-store and sometimes online, June 2019
- Customer profiles
-
- Figure 101: Germany: grocery retailer they spend the most with, by average age and income, June 2019
-
- Figure 102: Germany: secondary grocery retailers used, by average age and income, June 2019
- Higher income households continue to split their grocery shopping
-
- Figure 103: Germany: Repertoire of where they shop for groceries, by household income, June 2019
- Attributes associated with different types of grocery retailer
- Supermarkets are the most convenient
- Discounters lead in ‘value for money’
- Food specialists are best for fresh food
-
- Figure 104: Germany: Attributes associated with different types of grocery stores, June 2019
- Edeka and Rewe provide different benefits
- Aldi and Lidl are average across all attributes
-
- Figure 105: Germany: Attributes associated to each grocery retailer, June 2019
- Appendix – Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
Italy
-
- Overview
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
-
- Figure 106: Italy: annual percentage change in consumer spending on food and beverages, 2014-18
- Sector size and forecast
-
- Figure 107: Italy: food retailers, sales (ex VAT), 2014-19
- Channels of distribution
-
- Figure 108: Italy: estimated distribution of spending on food and beverages by channel, 2018
- Companies and brands
- Key metrics
- Market shares
-
- Figure 109: Italy: top 10 grocers’ shares of all food retailers’ sales, 2018
- Online
-
- Figure 110: Italy: Online purchasing in the last 12 months, 2009-18
- The consumer
- Who shops for groceries
- How they shop for groceries
-
- Figure 111: Italy: How they shop for groceries, June 2019
- Where they shop for groceries
-
- Figure 112: Italy: Where they shop for groceries, June 2019
- Attributes associated with different types of grocery retailer
-
- Figure 113: Italy: Attributes associated with different types of grocery retailers, June 2019
- What we think
- Issues and insights
- Discounters set to capitalise on continued focus on value
- The facts
- The implications
- Can retailers unlock the online opportunity?
- The facts
- The implications
- The market – What you need to know
- Spending on groceries falls as percentage of total
- Food retailers hold their share of retail sales
- Grocery retailers retain dominant share of spending on food and drink
- Consumer spending
-
- Figure 114: Italy: Consumer spending on food, drink and tobacco (incl. VAT), 2014-19
- Sector size and forecast
-
- Figure 115: Italy: Food retailers, sales (excl. VAT), 2014-19
-
- Figure 116: Italy: Food retailers, forecast sales (excl. VAT), 2019-24
- Inflation
-
- Figure 117: Italy: Consumer prices * of food and drink, Annual % change, 2014-18
- Figure 118: Italy: Consumer prices* of food and drink, Annual % change, January 2018-September 2019
- Channels of distribution
-
- Figure 119: Italy: Italy: estimated distribution of spending on food and beverages by channel, 2018
- Figure 120: Italy: Italy: estimated distribution of spending on food and beverages, 2014-18
- Companies and brands – What you need to know
- Conad and Coop neck-and-neck but Conad set to forge ahead
- Leading players tighten their hold on the market
- Italy lags behind rest of Europe in terms of online grocery shopping
- Leading players
- Conad neck and neck with Coop but set to push ahead with Auchan deal
- Coop Italia struggles
- Selex growth continues apace
- Esselunga growing but rate of growth is slowing
- Other operators
-
- Figure 121: Italy: Leading grocers, sales (excl. VAT), 2014-18
-
- Figure 122: Italy: Leading grocers, outlets, 2014-18
- Sales per outlet
-
- Figure 123: Italy: Leading grocers, Sales per outlet, 2015-18
- Market shares
-
- Figure 124: Italy: Leading grocers’ shares of all food retailers’ sales, 2014-18
- Online
- Online activity
-
- Figure 125: Italy: Household penetration of broadband internet, 2009-18
- Shopping online for food
-
- Figure 126: Italy: Online purchasing in the last 12 months, 2009-18
- Online grocery market size
- Leading online players
- Esselunga
- Conad
- Coop Italia
- Carrefour
- Amazon
- The consumer – What you need to know
- Grocery shopping still done primarily by women
- Two-thirds of grocery shoppers always shop in-store
- Conad and Coop lead Esselunga for main shops
- Discounters score highly for secondary shopping
- Reality is better than perception for discounters
- Who shops for groceries
-
- Figure 127: Italy: Who shops for groceries, June 2019
-
- Figure 128: Italy: Who shops for groceries, by gender, June 2019
- How they shop for groceries
-
- Figure 129: Italy: How they shop for groceries, June 2019
-
- Figure 130: Italy: How they shop for groceries, by gender, June 2019
-
- Figure 131: Italy: How they shop for groceries, by age, June 2019
- Where they shop for groceries
-
- Figure 132: Italy: Where they shop for groceries, net of responses, June 2019
-
- Figure 133: Italy: Where they shop for groceries, June 2019
- Customer profile
-
- Figure 134: Italy: where they shop for groceries, net of responses, by age and income, June 2019
-
- Figure 135: Italy: repertoire of grocery retailers used, June 2019
-
- Figure 136: Italy: repertoire of grocery retailers used, by grocery retailers shopped at, June 2019
-
- Figure 137: Italy: how they shop for groceries by grocery retailers where the most money is spent, June 2019
- Attributes associated with different types of grocery retailer
-
- Figure 138: Italy: Attributes associated with different types of grocery retailer, June 2019
-
- Figure 139: Italy: Attributes associated with discounters, by grocery retailer where most money is spent, June 2019
- Appendix – Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
Spain
-
- Overview
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
-
- Figure 138: Spain: Consumer spending on food, drinks and tobacco (incl. VAT), 2014-19
- Sector size and forecast
-
- Figure 139: Spain: Food retailers’ sales (excl. VAT), 2014-24
- Channels of distribution
-
- Figure 140: Spain: estimated distribution of spending on food and drink products by channel, 2018
- Companies and brands
- Key metrics
- Market shares
-
- Figure 141: Spain: Leading grocers’ shares of all food retailers’ sales, 2018
- Online
- The consumer
-
- Figure 141: Spain: how they shop for groceries, June 2019 and September 2018
- Where they shop
-
- Figure 142: Spain: grocery retailers used for primary shop, June 2019
- Attributes associated with different retailer types
-
- Figure 143: Spain: attributes associated with types of grocery retailer, June 2019
- What we think
- Issues and insights
- Online retailers stand out with speedy delivery options
- The facts
- The implications
- Lidl is the one to watch
- The facts
- The implications
- The market – What you need to know
- Spending on food grows faster than overall consumer spending
- Sales at food retailers and grocers flat as non-food share increases
- Grocers account for over 70% of food and drink sales
- Consumer spending
-
- Figure 144: Spain: consumer spending on food, drink and tobacco (incl. VAT), 2014-19
- Sector size and forecast
-
- Figure 145: Spain: Food retailers, sales (excl. VAT), 2014-19
-
- Figure 146: Spain: Food retailers, forecast sales (excl. VAT), 2020-24
- Inflation
-
- Figure 147: Spain: Consumer prices of food and drink, Annual % change, 2014-18
- Figure 148: Spain: Consumer prices* of food and drink, Annual % change, January 2018-August 2019
- Channels of distribution
-
- Figure 149: Spain: estimated distribution of spending on food and drink products by channel, 2018
- Companies and brands – What you need to know
- Increased competition as more players trade online
- Dia falls behind as Lidl gains share
- Online
- Leading players
- Mercadona continues to dominate
-
- Figure 150: Spain: Leading grocers, sales (excl. VAT), 2014-18
- Figure 151: Spain: Leading grocers, outlets, 2014-18
- Sales per outlet
-
- Figure 152: Spain: Leading grocers, sales per outlet, 2014-18
- Market shares
-
- Figure 153: Spain: leading food retailers’ shares of all food retailers’ sales, 2014-18
- Online
- Online activity
-
- Figure 154: Spain: Broadband connections (percentage of households), 2011-18
- Shopping online for food
-
- Figure 155: Spain: Online purchasing in the last 12 months, 2009-18
- Online grocery market size
- Leading online players
-
- Figure 156: Spain: leading online grocery retailers, estimated sales, 2016-18
- The consumer – What you need to know
- Women mostly responsible for grocery shopping in Spain
- Older Millennials likely to shop online
- Shoppers are spending more at Lidl
- Supermarkets are considered most convenient format
- Who shops for groceries
-
- Figure 157: Spain: who is responsible for grocery shopping, June 2019
-
- Figure 158: Spain: responsibility for grocery shopping, by gender, June 2019
- How they shop for groceries
-
- Figure 159: Spain: how they shop for groceries, June 2019 and September 2018
-
- Figure 160: Spain: how they shop for groceries, June 2019
- Where they shop for groceries
- Primary shop
-
- Figure 161: Spain: grocery retailers used for primary shop, June 2019
- Secondary shop
-
- Figure 162: Spain: grocery retailers used for top up shopping, June 2019
- Customer profiles
-
- Figure 163: Spain: grocery retailer they spend the most with, by average age and income, June 2019
- Retailers used and channel used to shop
-
- Figure 164: Spain: how they shop for groceries by main grocery retailer used, June 2019
- Number of retailers used
-
- Figure 165: Spain: repertoire of grocery retailers used, June 2019
- Attributes associated with different types of grocery retailer
-
- Figure 166: Spain: attributes associated with types of grocery retailer, June 2019
- Appendix – Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
UK
-
- Overview
- What you need to know
- Products covered in this Report
- Executive summary
- The market
- Real incomes continue to grow but there is still uncertainty in the market
-
- Figure 167: Average weekly earnings, by consumer price index, January 2016-September 2019
- Spending on food and drink slowed in 2018
- Supermarkets on track to record third consecutive year of growth in 2019
-
- Figure 168: All food retail sales (inc. VAT), 2014-24
- Figure 169: Supermarkets’ market size and forecast (inc. VAT), 2014-24
- Despite growth supermarkets continue to lose share of spending in the sector
-
- Figure 170: Estimated breakdown of all grocery retail sales, by channel, 2013-19
- Companies and brands
- Tesco and Booker account for a quarter of the market
-
- Figure 171: Leading grocery retailers: Share of all grocery retail sales, 2018
- M&S gets a new look as it aims for more big-basket shoppers
-
- Figure 172: M&S Clapham, November 2019
- Tesco scores high on trust
-
- Figure 173: Key metrics for selected brands, October 2019
- The consumer
- The number doing a ‘main shop’ only ticks up once more
-
- Figure 174: How grocery shoppers typically shop, 2015-19
- Supermarket use continues to fall
-
- Figure 175: Store format where the most is spent in a typical month, 2016-19
- Over half of grocery shoppers use Tesco on a monthly basis
-
- Figure 176: Grocery retailers used, August 2019
- Sainsbury’s struggles to capture younger primary shoppers
-
- Figure 177: Leading grocery retailers used for primary and secondary shops, by age, August 2019
- Own-brand crucial to differentiation…
-
- Figure 178: Attitudes towards own-brand, by age, August 2019
- …as are food counters
-
- Figure 179: Attitudes towards food counters in supermarkets, August 2019
- The debate between manned and self-service checkouts continues
- Food waste and plastic still key considerations
-
- Figure 180: Ethical considerations of grocery shoppers, by rank, August 2019
- Plastic reduction can improve the look of stores
-
- Figure 181: Attitudes towards packaging, recycling and dietary products, August 2019
- What we think
- Issues and insights
- 2010-19: A review
- The facts
- The implications
- 2030: The demographic and technological drivers of shopping behaviour
- The facts
- The implications
- 2030: The channels and players that will succeed
- The facts
- The implications
- The market – What you need to know
- Real incomes continue to grow but there is still uncertainty in the market
- Spending on food and drink slowed in 2018
- Supermarkets on track to record third consecutive year of growth in 2019
- Despite growth supermarkets continue to lose share of spending in the sector
- Market drivers
- Overall inflation steady as food and drink prices rise
-
- Figure 182: Food and drink inflation, September 2018-August 2019
- Real incomes continue to grow
-
- Figure 183: Average weekly earnings, by consumer price index, January 2016-October 2019
- Confidence rises in 2019 amid Brexit uncertainty
-
- Figure 184: Financial confidence tracker, January 2017-September 2019
- Main cause of concern around Brexit is cost of living
-
- Figure 185: Consumer views on the impact of the EU referendum on the UK economy, September 2019
- Number of homeowners increases
-
- Figure 186: UK household tenure status, 2013-18
- Consumer spending on food and drink
- Spending on food and drink remains strong but slowing
-
- Figure 187: Consumer spending on core food and drink categories, 2014-19
- Food spending to slow
-
- Figure 188: Annual % change in consumer spending, value and volume, and inflation in food, 2014-19
- Food spending breakdown
-
- Figure 189: Breakdown of consumer spending on food, 2018
- Spending on non-alcoholic drinks
-
- Figure 190: Annual % change in consumer spending, value and volume, and inflation in non-alcoholic drinks, 2014-19
- Alcoholic drinks
-
- Figure 191: Annual % change in consumer spending, value and volume, and inflation in alcoholic drinks, 2014-19
-
- Figure 192: Breakdown of value spending in the alcoholic drinks category, 2018
- Sector size and forecast
- Grocery sector continues to see steady growth
-
- Figure 193: All food retail sales (inc. VAT), 2014-24
-
- Figure 194: All food retail sales (inc. VAT) market size and forecast, at current and constant prices, 2014-24
- Supermarket sector size
-
- Figure 195: Supermarkets’ market size and forecast (inc. VAT), 2014-24
- Figure 196: Supermarkets: market size and forecast (inc. VAT), at current and constant prices, 2014-24
- Forecast methodology
- Channels of distribution
- Supermarkets still the dominant channel…
-
- Figure 197: Estimated channels of distribution for grocery retail sales, 2018
- …but large-format stores continue to lose share of spending
-
- Figure 198: Estimated breakdown of all grocery retail sales, by channel, 2013-19
- The consumer – What you need to know
- The number doing a ‘main shop’ only ticks up once more
- Supermarket use continues to fall
- Over half of grocery shoppers use Tesco on a monthly basis
- Sainsbury’s struggles to capture younger primary shoppers
- Own-brand crucial to differentiation…
- …as are food counters
- The debate between manned and self-service checkouts continues
- Food waste and plastic still key considerations
- How they shop
- Nine in 10 are responsible for grocery shopping
- The recent trend reversed
-
- Figure 199: How grocery shoppers typically shop, 2015-19
- 25-44s’ habits show greatest change
-
- Figure 200: How grocery shoppers typically shop, by age, 2018 and 2019
- If established is this a positive trend for supermarkets?
- Shopping behaviour is seasonal
-
- Figure 201: How grocery shoppers typically shop, by season, May 2016-March 2019
- Types of stores used
- Supermarket use continues to edge downward
-
- Figure 202: Store format where the most is spent in a typical month, 2016-19
- Younger shoppers more likely to have shifted spend away
-
- Figure 203: Store format where the most is spent in a typical month, by age, August 2019
- Supermarkets hit by newer ways to shop
-
- Figure 204: Store format where the most is spent in a typical month, by parental status and age, August 2019
-
- Figure 205: Store format where the most is spent in a typical month, by lifestage and income, August 2019
- Retailers shopped with
- Amazon wins more shoppers than ever
-
- Figure 206: Grocery retailers used, August 2019
- Asda struggles to attract top-up shoppers
-
- Figure 207: Trend of grocery retailers used, 2017-19
- Morrisons attracts more top-up shoppers
-
- Figure 208: Grocery retailers used for primary and secondary shops, August 2019
- Over a third shop at more than three stores a month
-
- Figure 209: Repertoire of secondary retailers used, August 2019
- Half of Lidl shoppers top up at Tesco
-
- Figure 210: Where leading retailers’ primary shoppers also shop, August 2019
- Retailer demographic comparison
- Tesco loses 25-44 primary shoppers
-
- Figure 211: Leading grocery retailers used for primary and secondary shops, by age, August 2019
- Aldi attracts younger primary shoppers
-
- Figure 212: The discounters: primary and secondary shoppers, by age, August 2019
- Morrisons attracts urban shoppers
-
- Figure 213: Leading grocery retailers used for primary and secondary shops, by location, August 2019
- Lidl and Aldi attract equal primary shoppers in London
-
- Figure 214: Leading retailers’ primary shoppers, by region, August 2019
-
- Figure 215: Leading retailers’ secondary shoppers, by region, August 2019
- Morrisons attracts the most lower-income households
-
- Figure 216: Leading grocery retailers used for primary and secondary shops, by household income bracket, August 2019
- Discounters attract a more affluent shopper base
-
- Figure 217: Aldi and Lidl, primary and secondary grocery shoppers, by household income bracket, August 2019
- The importance of own-brand
- Over half think own-brand is a retailer’s defining feature
-
- Figure 218: Attitudes towards own-brand, by age, August 2019
- Aldi and Lidl’s impact on attitudes towards own-brand
- Tesco doubles down with Exclusively at Tesco
-
- Figure 219: Exclusively at Tesco private-label ranges, 2019
-
- Figure 220: New Sainsbury’s private-label ranges, 2019
- Just because it’s value doesn’t mean it has to look value
-
- Figure 221: Asda value chicken meatballs, 2014 versus 2019
- Figure 222: Morrisons value beef curry, 2012 versus 2019
- Food counters and added services
- Differentiation key
- Food counters seen as a differentiator
-
- Figure 223: Attitudes towards food counters in supermarkets, August 2019
-
- Figure 224: Agreement with statements regarding food counters in supermarkets, by age, August 2019
- Non-foods and services create the multi-mission experience
-
- Figure 225: Behaviours towards non-foods and services in supermarkets, August 2019
-
- Figure 226: Behaviours towards non-foods and services in supermarkets, by format where the most is spent in a typical month, August 2019
- The checkout experience
- Most still use staffed tills at grocery stores
-
- Figure 227: Checkout behaviours of grocery shoppers, August 2019
- Modern developments and implications for the large-format sector
-
- Figure 228: Sainsbury’s Smartshop app in action, April 2019
- What does such tech mean for the supermarket checkout experience?
- Ethical considerations in grocery shopping
- Food waste and plastic use still the key issues
-
- Figure 229: Ethical considerations of grocery shoppers, by rank, August 2019
- Significant differences in opinion between the generations
-
- Figure 230: Ethical considerations of grocery shoppers, any rank, by age, August 2019
- The fight against plastics can lead to better in-store environments
-
- Figure 231: Attitudes towards packaging, recycling and dietary products, August 2019
- Attitudes towards pricing, dietary needs and stockpiling
- EDLP adds convenience but can lessen the excitement
-
- Figure 232: Attitudes towards price and promotions at grocery retailers, August 2019
- The rise of dietary demands
-
- Figure 233: Attitudes towards dietary needs, August 2019
- A fifth stockpiled products ahead of the October Brexit deadline
-
- Figure 234: Stockpiling behaviours, August 2019
- Leading retailers – What you need to know
- Tesco and Booker account for a quarter of the market
- M&S gets a new look as it aims for more big-basket shoppers
- Online usage being driven by existing users
- Tesco scores highly on trust
- Leading retailers – Key metrics
- Sales
-
- Figure 235: Leading grocery retailers, net sales, 2014-18
- Stores
-
- Figure 236: Leading grocery retailers: Store numbers, 2014-18
-
- Figure 237: Leading grocery retailers: Annual sales per outlet, 2014-18
- Sales areas and densities
-
- Figure 238: Leading grocery retailers: Total sales area, 2014-18
- Figure 239: Leading grocery retailers: Annual sales per square metre, 2014-18
- Operating profits and margins
-
- Figure 240: Leading grocery retailers: Operating profits, 2014-18
- Figure 241: Leading grocery retailers: Operating margins, 2014-18
- Market share
- Tesco increases its advantage over the other big four
-
- Figure 242: Leading grocery retailers: Share of all grocery retail sales, 2018
- Market concentration drops in spite of acquisitions
-
- Figure 243: Leading grocery retailers: Share of all grocery retail sales, 2014-19
- A note on our market share
- Online
- Online grocery usage is driven by existing customers
-
- Figure 244: Use of online grocery services, December 2018
- Continued growth of online grocery hangs on addressing negative experiences
-
- Figure 245: Estimated breakdown of sector sales, by channel, 2013-19
- Issues encountered with online grocery shopping
-
- Figure 246: Issues experienced with online grocery orders in the past year, December 2018
- Why consumers choose not to shop online
-
- Figure 247: Reasons for not shopping online for groceries, by previous experience of or interest in using online groceries services, December 2018
- Key players in the online grocery sector
-
- Figure 248: Leading online grocery retailers’ estimated market shares (excluding VAT), 2018
- Space allocation summary
- Summary data and classifications
-
- Figure 249: Food, non-food standard classifications, 2019
- Hypermarkets convenience comparison overview
- Hypermarkets broadening their product and services offering to give customers more reasons to visit
-
- Figure 250: UK leading food retailers’ hypermarket store format: Convenience comparison overview split, November 2019
- Detailed hypermarket convenience comparison split
-
- Figure 252: UK leading food retailers’ hypermarket store format: Convenience comparison detailed split, November 2019
- Superstores convenience comparison overview
- Bigger percentage share of in-store space allocated to convenience products
-
- Figure 253: UK leading food retailers’ superstore format: Convenience comparison overview split, November 2019
-
- Figure 254: Wok Street, Sainsbury’s Superstore, Finchley Road, London, November 2019
- Detailed superstores convenience comparison split
-
- Figure 255: UK leading food retailers’ superstore format: Convenience comparison detailed split, November 2019
- Smaller supermarkets and discounters convenience comparison overview
-
- Figure 256: UK leading food retailers’ smaller supermarkets and discounters: Convenience comparison overview split, November 2019
- Detailed smaller supermarkets and discounters comparison split
-
- Figure 257: UK leading food retailers’ smaller supermarkets and discounters: Convenience comparison detailed split, November 2019
- Food and drink categories split
-
- Figure 258: UK leading food retailers: food and drink categories as a percentage of total space allocated to food and drink, November 2019
- Retail product mix
-
- Figure 259: Leading food retailers, estimated sales mix, 2018/19
- Figure 260: Leading food retailers: category sales as a % of total sales, 2018
-
- Figure 261: Leading food retailers, sales density by broad category, per sqm, 2018
- Figure 262: Leading food retailers: estimated share of key product markets, 2018
- Launch activity and innovation
- Supermarkets drive forward their sustainability agendas
-
- Figure 263: M&S vertical farming initiative with Infarm, 2019
- Payment services that help save time
-
- Figure 264: M& ‘Mobile, Pay, Go’ service at its store in Clapham Junction, 2019
- Experiencing the supermarket in different ways
-
- Figure 265: Aldi Local store in Balham, 2019
- Developments in delivery
-
- Figure 266: Waitrose Rapid Deliver service, 2019
- Promoting health and wellness
-
- Figure 267: Sainsbury’s ‘Unlock the Hero in You’ campaign, 2019
- Non-food innovations
- Sustainability efforts
- Extending the brand into non-food categories
- Advertising and marketing activity
- Total sector advertising down 7.7% year-on-year in 2018
-
- Figure 268: Recorded above-the-line, online display and direct mail total advertising expenditure by UK supermarket and online grocers, 2015-19*
- Tesco is the sector’s biggest advertising spender
-
- Figure 269: Recorded above-the-line, online display and direct mail total advertising expenditure, by leading UK supermarket and online grocers, 2015-18
- Advertising spend peaks around Christmas
-
- Figure 270: Recorded above-the-line, online display and direct mail total advertising expenditure by UK supermarket and online grocers, by month, 2017 and 2018
- TV accounts for the biggest percentage share of advertising spend
-
- Figure 271: Percentage media type split of recorded above-the-line, online display and direct mail total advertising expenditure by UK supermarkets and online grocers, 2015-19
- What we’ve seen so far in 2019
- Tesco and Sainsbury’s celebrating anniversaries
- Asda and Lidl focusing on quality and range
- Co-op community-focused campaign
- Ocado’s grocery delivery with no friction
- Costcutter’s biggest summer campaign to date
- Nielsen Ad Intel coverage
- Brand research
- What we think
- Brand map
-
- Figure 272: Attitudes towards and usage of selected brands, October 2019
- Key brand metrics
-
- Figure 273: Key metrics for selected brands, October 2019
- Brand attitudes: Tesco most trusted retailer
-
- Figure 274: Attitudes, by brand, October 2019
- Brand personality: Co-op perceived to be more fun
-
- Figure 275: Brand personality – macro image, October 2019
- Ocado, Waitrose and M&S are the most stylish
-
- Figure 276: Brand personality – micro image, October 2019
- Brand analysis
- Tesco the most trusted brand
- Sainsbury’s leads on style and being ethical out of big four
- Asda wins on accessibility over Sainsbury’s
- Morrisons joins Sainsbury’s in third place for reliable retailer
- Aldi is accessible to customers
- Co-op continues to be the most ethical
- Lidl is more basic than rival Aldi
- M&S styles it out with great customer service
- Iceland offers great value for money
- Waitrose’s perceived exclusivity wavers
- Amazon’s innovativeness and uniqueness remain high
- Ocado is perceived as exclusive and comes highly recommended
- Appendix – Data sources, abbreviations and supporting information
- Data sources
- Financial definitions
- Consumer research methodology
- Abbreviations
- Detailed space allocation data
-
- Figure 277: UK leading food retailers hypermarket store format: detailed space allocation, November 2019
- Figure 278: UK leading food retailers superstore format: detailed space allocation, November 2019
-
- Figure 279: UK leading food retailers smaller supermarkets and discounters: detailed space allocation, November 2019
- Appendix – Market size and forecast
- Forecast methodology
Ahold Delhaize
-
- What we think
- Omnichannel set to be key growth driver
- Technology to be at the heart of the business
- Helping customers to eat more healthily
- A greater focus on sustainability
- What next?
- Company background
- Company performance
-
- Figure 280: Ahold Delhaize: Group financial performance, 2015-18
-
- Figure 281: Ahold Delhaize: Outlet data, 2015-18
- Retail offering
Aldi
-
- What we think
- Aldi to buy ‘Leader Price’ discounter from Casino
- Increasing transparency with a focus on sustainability
- Nord and Süd collaborate on own-brand sourcing
- Meeting individual market needs
- Aldi Nord evolving faster than ever
- Company background
- Company performance
-
- Figure 282: Aldi: estimated group sales performance, 2014-18
-
- Figure 283: Aldi: outlet data: 2014-18
- Retail offering
Asda Group
-
- What we think
- 30-minute grocery delivery service
- Preparing to launch new membership-free cash & carry operation
- Mobile app scan-and-pay trial to speed up the shopping process
- Helping shoppers spread the cost of shopping at a time of uncertainty
- Expanded foodservice offering giving people more reasons to visit its stores
- Commitment to plastic reduction
- Company background
- Company performance
-
- Figure 284: Asda Group Ltd: Group financial performance, 2014-18
- Figure 285: Asda Group Ltd: Outlet data, 2014-18
- Retail offering
Auchan
-
- What we think
- Single brand transformation
- Auchan eyes €1.1 billion in savings by 2022
- New strategy involves concessions in hypermarkets
- Partnership with OMV for MyAuchan banner in Romania
- Where next?
- Company background
- Company performance
-
- Figure 286: Auchan: Group financial performance, 2014-18
-
- Figure 287: Auchan: Group outlet data, 2014-18
- Retail offering
Carrefour
-
- What we think
- Investing in the ‘Next’ concept to improve consumer experience
- Omnichannel strategy
- Local focus
- Sustainability is a focus
- Greater transparency from suppliers
- What next?
- Company background
- Company performance
-
- Figure 288: Carrefour: Group financial performance, 2014-18
-
- Figure 289: Carrefour: Group outlet data, 2014-18
- Figure 290: Carrefour: Number of stores by country, December 2018
- Figure 291: Carrefour (Europe): Outlet data, by format, 2014-18
- Retail offering
Casino
-
- What we think
- Potential sale of Leader Price to Aldi
- Moving over to digital
- Creating synergies across physical and digital spheres
- Improved shopping experience with new store concept
- Casino trials ‘click and collect’ service for IKEA at hypermarkets…
- …and works with Hema to broaden its product range
- What next?
- Company background
- Company performance
-
- Figure 292: Casino: Group financial performance, 2014-18
-
- Figure 293: Casino (France): Outlet data, 2014-18
- Retail offering
The Co-operative Group
-
- What we think
- Expanding on-demand delivery grocery service
- Ringing the changes in-store with the rollout of pay-in-aisle technology
- NUS deal an opportunity to build brand loyalty with the next generation of grocery shoppers
- Useful services proposition gives consumers more reasons to visit its stores
- Expanded foodservice and food-to-go options
- Reducing plastics and improving the recyclability of its packaging
- Company background
- Company performance
-
- Figure 294: The Co-operative Food: Group financial performance, 2014/15-2018/19
-
- Figure 295: The Co-operative Food: Outlet data, 2014/15-2018/19
- Retail offering
Dia
-
- What we think
- L1 Retail rescue plan to secure the future of Dia
- Management changes
- Transformation programme underway
- DIA decides to keep Clarel as separate business unit
- What next?
- Company background
- Company performance
-
- Figure 296: Dia: Group financial performance, 2014-18
- Figure 297: Dia: outlet data, 2014-18
-
- Figure 298: Dia: store formats
- Retail offering
Edeka Group
-
- What we think
- Driving online with new app collaboration
- Taking the lead in health and wellness
- Focus on organics
- What next?
- Company background
- Company performance
-
- Figure 299: Edeka Group: food retail sales performance, 2014-18
- Figure 300: Edeka Group: outlet data, 2014-18
- Retail offering
Iceland Foods
-
- What we think
- Accelerating retail park store format and continuing core high street refits
- Exploring new channels to sell its food and expand customer base
- Unique new own-label food offering to drive footfall
- Enhanced online shopping service
- Tackling the problem of plastic pollution
- Company background
- Company performance
-
- Figure 301: Iceland Foods Ltd: Group financial performance, 2014/15-2018/19
-
- Figure 302: Iceland Foods Ltd: Outlet data, 2014/15-2018/19
- Retail offering
Jerónimo Martins
-
- What we think
- Pingo Doce partners with Takeaway.com
- WWF and Jerónimo Martins join forces
- Focus on price and innovation drives sales at Biedronka
- Biedronka introduces mobile payment via Blik app
- Jerómino Martins in 2019 and beyond
- Company background
- Company performance
-
- Figure 303: Jerónimo Martins: European retail financial performance, 2014-18
-
- Figure 304: Jerónimo Martins: European retail outlet data, 2014-18
- Retail offering
E. Leclerc
-
- What we think
- Urban pick up points enable E. Leclerc to expand its catchment area
- Widening the appeal of ‘drives’ through third party partnerships
- Responding to growing demand for organic food
- Company background
- Company performance
-
- Figure 305: E. Leclerc (France): Estimated group sales performance, 2014-18
-
- Figure 306: E Leclerc: outlets and estimated sales per outlet, 2014-18
- Retail offering
Les Mousquetaires (Intermarché)
-
- What we think
- New supermarket concept store in France
- Attracting urban shoppers with food-to-go
- Stronger focus on clean eating with reformulation
- Company background
- Company performance
-
- Figure 307: Les Mousquetaires: grocery operations – Estimated sales performance, 2014-18
-
- Figure 308: Les Mousquetaires: grocery outlet data, 2014-18
- Retail offering
Marks & Spencer (UK Food)
-
- What we think
- A full online food delivery service for the first time
- Repurposing store estate will give more customers access to the full M&S Food range
- Tapping into new food trends with innovative products
- New value-for-money positioning to appeal to a wider audience
- In-store farming for exceptional freshness
- Upping the ante on its war on plastic
- Incentivising customers to reduce food waste
- Company background
- Company performance
-
- Figure 309: Marks & Spencer (UK food): Group sales performance, 2014/15-2018/19
-
- Figure 310: Marks & Spencer (UK Food): Food outlets, by format, 2014/15-2018/19
- Figure 311: Marks & Spencer (UK food): Outlet data, 2014/15-2018/19
- Retail offering
Mercadona
-
- What we think
- More renovations to Efficient Store Model and new Ready to Eat category
- Growing online with more coverage and a new logistics partner
- Expanding into Portugal
- What next?
- Company background
- Company performance
-
- Figure 312: Mercadona: group financial performance, 2014-18
-
- Figure 313: Mercadona: outlet data, 2014-18
- Retail offering
Ocado Group
-
- What we think
- 50/50 joint venture with M&S
- Future earnings potential of proprietary software and robotic infrastructure solutions
- On-demand grocery delivery service
- Freshly harvested produce delivered within an hour
- Improving the shopping experience
- Company background
- Company performance
-
- Figure 314: Ocado Group plc: Group financial performance, 2013/14-2017/18
- Figure 315: Ocado Group plc: Key performance metrics, 2014/15-2018/19
- Retail offering
Real
-
- What we think
- Impact of sale of Real
- Real joins forces with other European retailers
- Real opens stores with a focus on experience
- Focus on sustainability
- Company background
- Company performance
-
- Figure 316: Real (Germany): group sales performance, 2014/15-2018/19
- Figure 317: Real (Germany): outlet data, 2014/15-2018/19
- Retail offering
Rewe
-
- What we think
- Rewe looks to convenience segment
- Technology investments in product scanning, payments and traceability
- War on plastic continues
- eCommerce developments
- Company background
- Company performance
-
- Figure 318: Rewe: Group financial performance, 2014-18
-
- Figure 319: Rewe: Outlet data, 2014-18
- Retail offering
J Sainsbury
-
- What we think
- Sainsbury’s six new strategic priorities
- Sainsbury’s and Asda merger blocked by CMA
- Integration of the Argos business remains challenging
- Digital update to Nectar loyalty scheme
- Unmanned stores
- Company background
- Company performance
-
- Figure 320: J Sainsbury (UK): Group financial performance, 2014/15-2018/19
- Figure 321: J Sainsbury (UK): Outlet data, 2014/15-2018/19
- Retail offering
Schwarz Group (Lidl)
-
- What we think
- Lidl pushing online growth in more markets
- UK anticipates online launch
- Kaufland seeking a road to recovery
- Lidl opens smallest store
- Adapting to shopper trends
- Company background
- Company performance
-
- Figure 322: Schwarz Group: Group sales performance, 2014/15-2018/19
-
- Figure 323: Schwarz Group: Outlet data, 2014/15-2018/19
- Retail offering
Spar International
-
- What we think
- Maximising foodservice opportunities
- Positioned to capitalise on shopping locally and food provenance
- Checkout-free shopping with scan, pay and go
- Rollout of healthy food product ranges across European markets
- Tackling food waste and saving consumers money at the same time
- Company background
- Company performance
-
- Figure 324: Spar International: Selected Western Europe and Central & Eastern Europe retail sales, by country, 2014-18
-
- Figure 325: Spar International: Selected Western Europe and Central & Eastern Europe stores, by country, 2014-18
- Figure 326: Spar International: Selected Western Europe and Central & Eastern Europe retail sales area, 2014-18
- Retail offering
Tesco
-
- What we think
- Dave Lewis decides to leave the business
- Tesco counter cost cuts expected to hit 9,000 jobs
- Metro: simplifying store operations
- New Clubcard subscription service
- Booker acquires Best Food Logistics
- Tesco continues to invest in Jack’s
- Increased investment in Asia
- Company background
- Company performance
-
- Figure 327: Tesco: Central Europe and Asia, like-for-like growth, Q1 2017/18-Q2 2019/20
- Figure 328: Tesco Plc: Group financial performance, 2014/15-2018/19
-
- Figure 329: Tesco plc, group outlet data, 2014/15-2018/19
- Retail offering
Waitrose & Partners
-
- What we think
- Radical management restructuring will bring Waitrose and John Lewis brands closer
- Waitrose and John Lewis testing new joint loyalty scheme
- End of Ocado supply deal a blow
- Expanded order fulfilment options offering greater flexibility and convenience
- Upskilling food counter staff
- Unique at-home tasting experiences
- Taking action on plastics and food waste
- Company background
- Company performance
-
- Figure 330: Waitrose & Partners: Group financial performance, 2014/15-2018/19
-
- Figure 331: Waitrose & Partners: Outlet data, 2014/15-2018/19
- Retail offering
Wm Morrison Group
-
- What we think
- Breathing new life into its stores and loyalty scheme
- Same-day online delivery
- Capitalising on growth in convenience store sector through wholesale tie-ups
- Expanded own online shop delivery options
- Reducing plastic usage and minimising food waste
- Company background
- Company performance
-
- Figure 332: Wm Morrison Group: Group financial performance, 2014/15-2018/19
-
- Figure 333: Wm Morrison Group: Outlet data, 2014/15-2018/19
- Retail offering
Back to top