Dealerships and Third-Party Car Buying: Incl Impact of COVID-19 - US - August 2020
Dealerships and Third-Party Car Buying: Incl Impact of COVID-19 - US - August 2020

“Consumers are not impressed with the level of service automotive retailers provide. Dealerships have a strong hold on the market, but that’s mainly out of habit. The money and time required to attract new customers is significant, especially during a pandemic. In the long run, providing a better customer experience can increase profits by providing guaranteed repeat purchases, and cut down on customer acquisition costs – something that would be ...

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Overview

Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Executive Summary

Market

Market

Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

The Market – Key Takeaways
Market Size and Forecast
Market Breakdown
Market Factors
Market Opportunities

Consumer

Consumer

Mintel's proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

The Consumer – Key Takeaways
Vehicle Purchase Intent
Vehicle Retailer Locations
Perceptions of Vehicle Retailers
Vehicle Retailer Attributes
Vehicle Retailer Selection Factors

Brand/Company

Brand/Company

Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

Competitive Strategies

Data

Data

Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

Appendix – Data Sources and Abbreviations