What you need to know

The vast majority of American consumers have health insurance, but trust in the overall industry is fairly low. Consumers are not given a diverse number of choices, mainly due to the fact that most have health insurance through their employer. A push for transparency is affecting this industry, and insurers will need to work on “opening up” to consumers to make their products more easily understood.

Definition

This Report covers the state of the health insurance industry. Issues include factors in choosing one’s provider or specific health plan, health plan behaviors, and consumer attitudes toward their health insurance and providers.

Back to top