What you need to know

Consumers have accepted the vital role that technology plays in their daily lives. Media preferences dictate how new technology is used and where people spend most of their time online. New software will likely focus on speed and reliability rather than “wow” factor to sustain long-term engagement.

Definition

This Report details how consumers use technology in their daily lives. Topics covered include:

  • Devices used to connect to the internet

  • Digital activities

  • Primary technology functions

  • Topics of online discussion

  • Digital media

  • Attitudes toward technology

The Report is part of Mintel’s Digital Trends series. Analysis is built off of Digital Trends (Consumer) – US, March 2018 as well as the complementary Report Digital Trends (Hardware) – US, September 2018.

Mintel has similar Reports in the multicultural library including Digital Trends – Asian Consumers – US, May 2019, Digital Trends – Black Consumers – US, May 2019, and Digital Trends – Hispanics – US, May 2019.

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