Table of Contents
Overview
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- What you need to know
- Covered in this Report
Executive Summary
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- The market
- Strong development
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- Figure 1: UK market for IT services, 2014-18
- Diverse end use market
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- Figure 2: Segmentation of the IT services market, by end use industry, 2018
- IT services activities
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- Figure 3: Segmentation of IT services, by activity, 2014-18
- Consultancy
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- Figure 4: Segmentation of IT consultancy activity, 2018 (£ billion)
- Other IT services and outsourcing
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- Figure 5: Segmentation of the IT Outsourcing and services sector, 2018 (£ billion)
- Range of market drivers
- Strong prospects
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- Figure 6: Forecast market for IT services, 2019-23
- Companies and brands
- A fragmented sector
- What we think
Issues and Insights
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- 5G is just around the corner
- The facts
- The implications
- Security issues intensifying
- The facts
- The implications
- The Cloud
- The facts
- The implications
The Market – What You Need to Know
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- Strong growth
- Brexit uncertainties are no deterrent
- Continued major market drivers
Market Size
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- Strong growth continues
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- Figure 7: UK market for IT services, 2014-18
- Sector inflation growth in 2018
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- Figure 8: Inflation impact in the IT services sector, 2014-18
- Strong Q4 2018
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- Figure 9: Seasonal variation in the IT services market, 2018
Market Segmentation
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- Industry end use
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- Figure 10: Segmentation of the IT services market, by end use industry, 2018
- IT service activity
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- Figure 11: Segmentation of IT services, by activity, 2014-18
- IT Consultancy
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- Figure 12: Segmentation of IT consultancy activity, 2018 (£ billion)
- Other IT Services
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- Figure 13: Segmentation of the IT Outsourcing and services sector, 2018 (£ billion)
Market Forecast
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- Strong prospects
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- Figure 14: Forecast market for IT services, 2019-23
- The 5 G impact
- The AI impact
- Forecast market segmentation
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- Figure 15: Forecast segmentation of the IT services market, 2019-23
- The IT service industry impact
The Impact of the Economy
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- GDP
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- Figure 16: GDP Overall quarterly development, Q1 2015-Q3 2018
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- Figure 17: GDP quarterly development, by sector, 2004-18
- Figure 18: Forecast GDP development, 2018-2023
Market Trends
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- Blockchain technology
- Augmented Reality and Virtual Reality
- Artificial Intelligence
- Internet of Things
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- Figure 19: Worldwide connected devices installed, 2015-17 actual and 2018-25 forecast
- 5G
- Cloud Computing
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- Figure 20: The UK cloud computing market 2014-18
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- Figure 21: Proportion of UK businesses purchasing cloud computing services, 2017
- Figure 22: Proportion of UK businesses using servers exclusively reserved at service providers, 2017
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- Figure 23: Proportion of UK businesses using shared servers at service providers, 2017
Market Drivers
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- Internet usage
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- Figure 24: Worldwide Internet usage, by region, 2000-18 (million)
- Figure 25: Proportion of UK businesses with Internet access, by size of company, 2017
- Website use by companies
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- Figure 26: Proportion of UK businesses with websites, by size of business, 2017
- Business purchasing over the internet
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- Figure 27: Proportion of UK businesses making e-commerce purchases, by size of business, 2017
- Figure 28: Proportion of UK businesses making e-commerce purchases, by industry, 2017
- Business selling over the Internet
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- Figure 29: Proportion of UK businesses making website sales, by size of business, 2017
- Figure 30: Proportion of UK businesses making EDI sales, by size of business, 2017
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- Figure 31: Proportion of UK businesses making e-commerce sales, by industry, 2017
- Security
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- Figure 32: UK market for computer security products and services, 2014-18
- Figure 33: Segmentation of the computer security market, by end use sector, 2018 (£ million)
Companies and Brands – What You Need to Know
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- International service providers for enterprises
- Acquisition, a key strategy
- Independence and scale are reassuring
Industry Structure
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- Overview
- IT consultancy
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- Figure 34: Development of the IT consultancy sector, 2014-18
- Figure 35: Analysis of the financial structure of the IT consultancy sector, 2018 (number)
- IT facilities management
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- Figure 36: Development of the IT facilities management sector, 2014-18
- Figure 37: Analysis of the financial structure of the IT facilities management sector, 2018 (number)
- IT other services
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- Figure 38: Development of the IT other services sector, 2014-18
- Figure 39: Analysis of the financial structure of the IT other services sector, 2018 (number)
Competitive Strategies
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- Acquisition of skills and market share
- Acquisitions for Varied reasons
- The importance of Partnerships
- The Cloud Target
Company Profiles
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- Accenture
- Activity
- Performance
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- Figure 40: Financial summary of Accenture (UK), 2013-17 (£ 000)
- Figure 41: Turnover analysis of Accenture (UK), 2017 (£000)
- Strategy
- Cap Gemini
- Activity
- Performance
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- Figure 42: Financial summary of Capgemini UK, 2013-17 (£ 000)
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- Figure 43: Turnover segmentation of Cap Gemini, 9 months of 2018
- Strategy
- DXC Technology
- Activity
- Performance
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- Figure 44: Geographic analysis of DXC Technology Revenue, 2018
- Strategy
- FDM Group (Holdings)
- Activity
- Performance
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- Figure 45: Financial summary of FDM Group (Holdings), 2013-17 (£ million)
- Strategy
- IBM
- Activity
- Performance
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- Figure 46: Financial analysis of IBM United Kingdom, 2013-17 (£ million)
- Strategy
- Wipro
- Activity
- Performance
- Strategy
Appendix – Data Sources, Abbreviations and Supporting Information
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- Abbreviations
- Methodology
Further Sources and Contacts
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- Trade associations
- Trade magazines
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