Table of Contents
Overview
-
- What you need to know
- Covered in this Report
- Definition
-
- Figure 1: Definition of different monthly household income groups, by city tier
- Excluded
Executive Summary
-
- The market
-
- Figure 2: Chinese car aftermarket, by value, 2011-18 est
- Figure 3: Best- and worst-case forecast of auto aftermarket value, China, 2013-23
- Companies and brands
- Fragmented market, challenging to grow share
-
- Figure 4: Top 10 players in automobile aftermarket, by sales value and market share, 2016 vs 2017
- Potential dominant companies
-
- Figure 5: Franchise auto shops market outline, 2018
- The consumer
- Plan to use their cars for longer
-
- Figure 6: Car usage duration – years of planning to use, 2016-18
- Rising car maintenance responsibility
-
- Figure 7: Car maintenance responsibility, by gender and age, 2017 and 2018
-
- Figure 8: Car maintenance responsibility, by gender and age, July 2018
- Car dealer is major information channel for car maintenance
-
- Figure 9: Maintenance information channel, July 2018
- 4S stores have some clear advantages
-
- Figure 10: Correspondence analysis of maintenance channels, July 2018
- Eight out of ten haven’t used car owner app
-
- Figure 11: Car owner app usage rate, July 2018
- What we think
-
- Figure 12: Value chain model
Issues and Insights
-
- Car owner apps have not realised their full market potential
- The facts
- The implications
-
- Figure 13: Car owner apps from traditional manufacturers with out-dated design
- Figure 14: FordPass user interface
-
- Figure 15: Car owner app of new energy cars
- How to make 4S stores more competitive in the market?
- The facts
- The implications
- Next profitable point in the trend of transparency
- The facts
- The implications
-
- Figure 16: Tmall store of car manufacturers
- Figure 17: BMW maintenance calculator
-
- Figure 18: Pang Da on-door service
The Market – What You Need to Know
-
- Fast-growing speed of car aftermarket
- Slower growth but still a promising market in the next five years
- Regulations push the market to be more transparent while consumers continue to drive demand
Market Size and Forecast
-
- Reached RMB1,000 billion in 2017
-
- Figure 19: Chinese car aftermarket, by value, 2011-18 est
- Doubling the market size in the next five years to 2023
-
- Figure 20: Best- and worst-case forecast of auto aftermarket value, China, 2013-23
Market Drivers
-
- National policy
- Policies that affect new car sales
- More transparent pricing on car parts
- Consumers’ increasing knowledge about repair and maintenance
-
- Figure 21: Size of car parc, 2012-18
-
- Figure 22: Number of annual car accidents in China, 2008-17
- The emergence of franchise auto shops and online platforms helps resource allocation
Key Players – What You Need to Know
-
- Fragmented market
- Versatility is the theme
- Automation and recyclable future
Market Share
-
-
- Figure 23: Top 10 players in automobile aftermarket, by sales value and market share, 2016 vs 2017
-
Competitive Strategies
-
- More branches, more revenue
-
- Figure 24: Sales revenue, gross profit and number of branches of leading players, 2017
- Offline to Online
-
- Figure 25: Screenshots of maintenance apps from car dealers
- Serve more brands
-
- Figure 26: Franchise auto shops market outline, 2018
Who’s Innovating?
-
- Fault-finding robots
- Michelin looks at recyclable materials
- Self-driving cars are a potential boom for service providers
The Consumer – What You Need to Know
-
- Longer car usage period
- More females and young males are taking only responsibilities for repair and maintenance
- 4S stores are still losing competitiveness in service type and value for money
- Low usage rate of car owner apps
Car Usage Duration
-
- Promising signs for the car aftermarket
-
- Figure 27: Car usage duration – years of planning to use, 2016-18
- Post-70s and low earners have more spending potential in aftermarket
-
- Figure 28: Car usage duration – years of planning to use, by selected demographics, July 2018
-
- Figure 29: Car usage duration – years of planning to use, by tier one cities, July 2018
Car Maintenance Responsibility
-
- Rising participation of car maintenance
-
- Figure 30: Car maintenance responsibility, 2017 and 2018
- More females and young males are taking on bigger responsibilities
-
- Figure 31: Car maintenance responsibility, by gender and age, 2017 and 2018
-
- Figure 32: Car maintenance responsibility, by selected demographics, July 2018
- Helping young females with car maintenance
-
- Figure 33: Car maintenance responsibility, by gender and age, July 2018
- Customise maintenance service by consumer types
-
- Figure 34: Car maintenance responsibility, by owned car types against average, July 2018
Maintenance Information Channels
-
- Car dealer is major information channel for car maintenance
-
- Figure 35: Maintenance information channel, July 2018
- Males and females have different channel preferences
-
- Figure 36: Selected maintenance information channel, by gender, July 2018
- Attract the young generations through WeChat and Weibo
-
- Figure 37: Selected maintenance information channel, by generation, July 2018
- “Shrewd” parents
-
- Figure 38: Maintenance information channel, by family status, July 2018
- Figure 39: Maintenance information channels, by monthly household income, July 2018
- New energy car owners are more likely to use online channels
-
- Figure 40: Maintenance information channel, by type of car owned, July 2018
- Consumers who take sole responsibility are more informative
-
- Figure 41: Information channel adoption rate against average, by role of responsibility, July 2018
Perceptions of Different Channels
-
- 4S stores have some clear advantages but lag behind others on value
-
- Figure 42: Correspondence analysis of maintenance channels, July 2018
-
- Figure 43: Perceptions of maintenance channels, July 2018
Car Owner Apps
-
- Eight out of ten haven’t used car owner app
-
- Figure 44: Car owner app usage rate, July 2018
-
- Figure 45: % of app users, by selected demographics, July 2018
- Barriers to using car owner app
-
- Figure 46: Reasons for not using car owner app, July 2018
- Low usage rate of aftermarket functions
-
- Figure 47: Car owner app functions usage rate, July 2018
Meet the Mintropolitans
-
- MinTs are more likely to be the sole responsibility holder for car maintenance
-
- Figure 48: Car maintenance responsibility, by consumer classification, July 2018
- More information channels for MinTs, with the biggest gap in forums
-
- Figure 49: Maintenance information channel, by consumer classification, July 2018
- Different perceptions of maintenance channels between MinTs and Non-MinTs
-
- Figure 50: Perception gaps towards 4S stores between MinTs and Non-MinTs, July 2018
- Figure 51: Perception gaps towards online platforms between MinTs and Non-MinTs, July 2018
Appendix – Market Size and Forecast
-
-
- Figure 52: Total market value of auto aftermarket, 2013-23
-
Appendix – Methodology and Abbreviations
-
- Methodology
- Fan chart forecast
- Abbreviations
Back to top