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Frequent Travel Programs - US - June 2017
Overview

This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Overview
Executive Summary

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Frequent Travel Programs - US - June 2017
Market

Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

The Market – What You Need to Know
Frequent Travel Program Enrollment
Market Breakdown
Market Perspective
Market Factors

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Frequent Travel Programs - US - June 2017
Consumer

Mintel's proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

The Consumer – What You Need to Know
Reasons for Joining a Travel Loyalty Program
Desired Rewards from Hotel and Airline Programs
Reward Options Likely to Redeem
Engagement with Loyalty Programs
Attitudes toward Loyalty Programs

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Frequent Travel Programs - US - June 2017
Brand/Company

Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

Key Players – What You Need to Know
What’s Working for Loyalty Programs?
What’s Challenging Loyalty Programs?
What’s Next for Loyalty Programs?

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Frequent Travel Programs - US - June 2017
Data

Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

Appendix – Data Sources and Abbreviations
Appendix – The Market
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What you need to know

The travel market continues to benefit from a strong US economy and continued interest in travel. 30% of adults are enrolled in a frequent travel program, with frequent flyer and hotel loyalty/rewards programs boasting the highest memberships. As travel loyalty programs innovate to provide a wider variety of ways to accrue and redeem points and miles, members are still most interested in rewards that help reduce travel costs.

Definition

For the purposes of this Report, Mintel uses the terms frequent travel programs (FTPs) and travel loyalty programs interchangeably and defines them as programs through which members can accrue rewards for travel with participating providers and redeem these for future benefits. Programs considered include:

  • Hotel loyalty rewards programs

  • Airline frequent flyer programs

  • Car rental rewards programs.

This Report builds on analysis presented in Mintel’s Frequent Travel Programs – US, June 2015. Readers may also be interested in Mintel’s Hotels and Accommodations – May, 2017; Regional Tourism – US, April 2017; Travel Booking – US, May 2016; and Millennial Travelers – US, April 2016.

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