“The payments space is constantly changing, but payment preferences are much slower to adjust. Contactless has finally taken off to an extent, with growth now limited primarily by the willingness of retailers to accept it. Preferences for traditional payment methods, as well as concerns about security, are currently holding smartphone payments back.”
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Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Overview
Executive Summary
Issues and Insights
Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The Market – What You Need to Know
Market Context
Recent Developments in Payments
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – What You Need to Know
How Do People Pay?
Awareness and Use of Payment Schemes
Online Purchasing Behaviour
Online Payment Preferences
Mobile Payment Preferences
Barriers to Smartphone Payments
Attitudes towards Direct Debits
Attitudes towards Payment Methods
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data Sources, Abbreviations and Supporting Information
16th August 2018
"At a time when card usage is growing quickly and cash is falling behind, maintaining and improving consumers’ choice in the way they make and receive payments is important. The threat of major technical failures, together with card networks’ hegemony, makes it paramount" 
30th November 2017
“Cash remains the most regularly used payment method among British consumers, especially among older and rural groups. The ATM network can be reduced without adversely affecting most consumers but LINK must be careful to consider the needs of rural communities in particular.”
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Smartphone payments will struggle to overcome preference for other methods
