What you need to know

The mortgage advice market has undergone a realignment process following the MMR (Mortgage Market Review) and advisers are beginning to settle into the new order of things. As the main point of contact for almost every mortgage customer, lenders value the role of the adviser more than ever. Whether investing in their own branch-based advisers or partnering with the huge broker networks, it’s all about reaching customers through the most convenient channels.

This Report looks at the drivers of advice business and how consumers perceive different types of mortgage advice. Mintel’s consumer research examines mortgage ownership, sources of mortgage advice, the impact of interest rate changes on advice-seeking and attitudes towards mortgage advice.

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