“Advisers are being challenged by customers, competitors and the regulator, with the ultimate result likely to be a more equitable market. This means there are opportunities for those willing to explore beyond the typical financial advice customer. Robo-advice has great potential across different financial products and customer segments but people need support to understand the value of these services on a personal basis.”
Download:
Search within report
Searching...
Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered. Market
Market
Mintel provides a range of market information across categories including: forecasting and share information; internal and broader market environment information; and the issues that affect the market in question.
The Market – What You Need to Know
The Financial Advice Market
Regulatory Context
Consumer
Consumer
Mintel conducts exclusive and original consumer research for reports, bringing up-to-date and unique insight to topical issues. This research examines the impact of social, economic, cultural and psychological influences on consumers.
The Consumer – What You Need to Know
Sources of Financial Advice
Most Recent Source of Financial Advice
Satisfaction with Most Recent Financial Advice
Potential Sources of Financial Advice by Topic
Preferred Payment Method
Awareness and Interest in Robo-advice Services
Attitudes towards Robo-advice Services
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Key Players – What You Need to Know
Competitive Strategies
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data Sources, Abbreviations and Supporting Information
3rd January 2018
“Financial advice for just £10 will appeal to consumers who are looking to invest for the first time, or who have been priced out of traditional advice. However, they will need to be convinced of the quality of advice on offer before following automated recommendations.” 
20th January 2017
“The automation of the claims process is logical, given that a typical claim can be decided from a standard set of inputs the customer provides. However, a claims process without human interaction could leave customers without the sense of reassurance they seek at what is often a distressing time.”
|
Lifetime ISA can help advisers reach a younger audience
